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Windows 7: Here's my BSOD problem :)

29 Jun 2011   #1

Microsoft Windows 7 Home Premium (x64) Build 7601
 
 
Here's my BSOD problem :)

Hi... Ah well, I'm definitely having a problem with my Win 7 laptop since last Thursday. I have SP1 in there, it's around a year and a half old, I have never added any hardware, and the only things software wise that happened last week that I remember is Adobe Air/Tweetdeck updates (but I switched back to the last version), AVG I imagine updated a couple times, do not think Win actually updated. I do AdAware, Spybot, Malwarebytes at least once a week, and CCleaner for certain things nightly. Oh, and it's an HP. Any other details you need, just let me know.

Anyway, last Thursday I was moving about normally when in the middle of my surfing the thing just made a musical noise and shutoff. I don't remember the exact sequence of events now, but eventually I did have the thing on all afternoon and I figured, okay, all's well again. Friday, after a few hours on, I got a BSOD, where all I could get was 0x0000001E, and the numbers after in the () were all zeros. That was the last blue screen (until today), but that day there was a few episodes of freezing up.

I think Saturday I decided to try not using Tweetdeck for the hell of it since that was the only major change I knew of for the week, but that didn't matter and I had some more freezing up.

Sunday and Monday were okay, because what I did was basically only have one internet tab open, had Tweetdeck, but bascially avoid most video. And I would shut it off for a few minutes every couple hours (thinking, well, what if it's overheating all of a sudden). Oh, and a stupid, but hey, why not try it, didn't plug in the mouse.

It was okay until today, it's been on for a couple hours, still doing what has apparently been working, I got two screens - the first only had two lines, but I could only catch the first one which said hardware failure, and then it switched to a much longer one, where the 0x's where definitely not all zeroes like before.

I had at the CNET forum just the dmp file info because when I first tried looking for help from google, I saw a mention of a program called BlueScreenView and had the info from that file, but I saw here the diagnostic tool, so hopefully everything I clicked on work and it's all in there. And given the day I'm having, sure hope the thing attached.

So, yeah, please help! And thanks for reading.


My System SpecsSystem Spec
.

29 Jun 2011   #2

Windows 7 64b Ultimate
 
 

Hello OV, welcome.

Your dumpfile indicates a loop in irq or memory access gone wrong by an as yet unknown driver. Could be anything, even hardware...

Please follow the full instructions in : http://www.sevenforums.com/crashes-d...tructions.html

Also, I'd try SFC /SCANNOW Command - System File Checker

Further steps after analysing your upload of further details...

Hope this helps,
Mark
My System SpecsSystem Spec
29 Jun 2011   #3

Microsoft Windows 7 Home Premium (x64) Build 7601
 
 

Oh, sorry about that -- I have such a headache from this, that I thought the rest of the page was the instructions for the program. Will try all that now.

Lois
My System SpecsSystem Spec
.


29 Jun 2011   #4

Microsoft Windows 7 Home Premium (x64) Build 7601
 
 

okay, so for the report one... what happens if I can't generate the html file because it says the system cannot find the path specified?
My System SpecsSystem Spec
29 Jun 2011   #5

Microsoft Windows 7 Home Premium (x64) Build 7601
 
 

Oh, wait, you guys have instructions related to that up too -- boy, you guys are thorough! Going through that now... who know how long it'll take...

Lois
My System SpecsSystem Spec
29 Jun 2011   #6

Microsoft Windows 7 Home Premium (x64) Build 7601
 
 

Okay, think I got it - it wouldn't work or be switched over in safe mode, so took the chance I could get it in regular bootup, and hopefully I did, since it didn't match the instructions exactly. Will attempt the SFC thing now...

Lois
My System SpecsSystem Spec
29 Jun 2011   #7

Microsoft Windows 7 Home Premium (x64) Build 7601
 
 

Oh, and just in case I didn't mention all of it above -- 64 bit Home Premium, the computer and the OS are both ~ 1.5 years old, no upgrading any OS, this is what came with it.

Lois
My System SpecsSystem Spec
29 Jun 2011   #8

Microsoft Windows 7 Home Premium (x64) Build 7601
 
 

And the results of the scan, I stuck with verify only for now... and it says did not find any integrity violations. That sounds good... too bad something's still probably wrong with it though...

Lois
My System SpecsSystem Spec
01 Jul 2011   #9

Windows 7 64b Ultimate
 
 

Hello Lois, you must be having a hard time... I still dont'see an upload of full info as in the instructions: http://www.sevenforums.com/crashes-d...tructions.html

Please read that step by step, follow it and get back to us with any questions in case you're not sure how to proceed.

Meanwhile, check your disks. Do a Chckdsk: Disk Check

Your log quotes problems on your disk, so it's good to check. How much free space do you have on the disk (in absolute numbers and % please)

Good luck
My System SpecsSystem Spec
01 Jul 2011   #10

Microsoft Windows 7 Home Premium (x64) Build 7601
 
 

I did a disk check when this started, so I guess I'll have to do that tomorrow, but as for the rest, I checked the instructions again, and it sure looks like I hit all the points, just obviously because I didn't think to wait until I went through them all, I ended up with a few extra postings. If I missed something, then I'm really not seeing it, so could you point it out to me?

Lois
My System SpecsSystem Spec
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 Here's my BSOD problem :)




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