Here's my BSOD problem :)

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  1. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #11

    Here is an updated set after the recent BSOD - this one simply said something like Hardware Failure, Contact the Vendor, system was halted. Something like that. All I did was just got done with Spybot, and only had Tweetdeck open at the same time. Basically been avoiding doing more than one thing at a time. And I don't know if they work differently in safe mode vs regular mode, but there seems to be two programs here for the info gathering. I downloaded it from the page again today, and it definitely was different, the other I used the first time had 6, maybe buttons that I had to click myself separately. If they didn't change in a week, then I'm not sure how I got two, but somehow, I did. But that's just me.

    Lois
      My Computer


  2. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #12

    and here are the SFC scan results, though it just told me on the command prompt screen everything was just fine and dandy again... yeah, right. LOL

    Lois
      My Computer


  3. Posts : 1,808
    Windows 7 64b Ultimate
       #13

    Ok, took another look at dumpfiles.. I think you've got a problem with tbSwa0.dll.

    Have a look at and follow this MS thread:
    How to reset Internet Explorer settings
      My Computer


  4. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #14

    This might be a stupid question, but does it matter that I basically never use IE since this article is in reference to resetting IE settings?
      My Computer


  5. Posts : 1,808
    Windows 7 64b Ultimate
       #15

    OV099 said:
    This might be a stupid question, but does it matter that I basically never use IE since this article is in reference to resetting IE settings?
    Not a stupid question, there is no such thing... specially not in computerland

    Follow it anyway... you have more than 20 different mentions of problems with that dll...
      My Computer


  6. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #16

    Well, last night I did do it... but I'm just waiting and seeing, because I haven't gotten a BS every day, that was every few days maybe, but would freeze up more. But it did fix a problem with IE -- while I basically do not use it, I did upgrade it to 9 when I saw it released, and then had nothing but problems with it. I would just open it and let it sit there for maybe 30 seconds and it would crash. Tried going back to 8, and same thing. So figured, well, I don't actually use it, so forget it. Did open it yesterday and let it sit, and no messages. Probably should try using it a minute or two to actually see if it stays that way. But anyway, crossing my fingers that you hit on whatever was messing up my computer!

    Lois
      My Computer


  7. Posts : 1,808
    Windows 7 64b Ultimate
       #17

    OV099 said:
    Well, last night I did do it... but I'm just waiting and seeing, because I haven't gotten a BS every day, that was every few days maybe, but would freeze up more. But it did fix a problem with IE -- while I basically do not use it, I did upgrade it to 9 when I saw it released, and then had nothing but problems with it. I would just open it and let it sit there for maybe 30 seconds and it would crash. Tried going back to 8, and same thing. So figured, well, I don't actually use it, so forget it. Did open it yesterday and let it sit, and no messages. Probably should try using it a minute or two to actually see if it stays that way. But anyway, crossing my fingers that you hit on whatever was messing up my computer!

    Lois
    I'm keeping my fingers crossed for so many possible solutions that I'm now typing with my toes...
      My Computer


  8. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #18

    Okay, yeah, me again... I just got two BS's, the second as I was trying to get the program to get the info from the first... the first was just like the first one I got when this really started, with 0x0000001e, followed by the brackets with all zeroes. The second looked like it was cut off actually, but I got 0x0000003b (0x00000000c0000005, 0xfffff80002c8ac25, 0xffff88002 and that was it, no end bracket. I am trying to get the info you need, but I'm leaving it off for a little bit before getting myself to try again. I don't know if these numbers will help, but it's what I have right now. And of course, given they are long, I'm pretty sure, but can't be totally sure that I wrote them correctly. Sigh.

    Lois
      My Computer


  9. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #19

    PS - what does it mean, if anything, that when you are trying to turn it on, within the first couple seconds of it being on, it shuts off, then turns on itself (kind of, at least the lights, if not the system), but the caps lock and number lock lights blink? When it's tough to get it up and going, that sometimes happens.
      My Computer


  10. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #20

    Okay, got the new versions of the info -- although, I'm guessing that the dump files or such, they overwrote the ones from the first BS and maybe from the second right after. I don't know, but not much I can do about it, I guess.

    Lois
      My Computer


 
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