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| 30 Jun 2011 | #1 |
| | annoying explorer.exe crash loop upon system start-up Similar thread was posted before, but due to some reason got deleted hence posting again, as I have serious technical issue which needs your attention ------------------------------------------------------------------- Explorer.exe crashes and reappear repeatedly again and again upon windows 7 start-up, making it difficult to open even task manager. Have run Malwarebytes Anti-malware thoroughly and anti-virus scan too in the safe mode, but problem stills persists. AppCrash view report is as follows : Code: Version=1 EventType=APPCRASH EventTime=129468986261546000 ReportType=2 Consent=1 UploadTime=129511682877366000 ReportIdentifier=a517dbb1-634e-11e0-b786-001e375c8591 IntegratorReportIdentifier=a517dbb0-634e-11e0-b786-001e375c8591 Response.BucketId=2327768463 Response.BucketTable=1 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=Explorer.EXE Sig[1].Name=Application Version Sig[1].Value=6.1.7601.17514 Sig[2].Name=Application Timestamp Sig[2].Value=4ce796f3 Sig[3].Name=Fault Module Name Sig[3].Value=StackHash_965a Sig[4].Name=Fault Module Version Sig[4].Value=6.1.7601.17514 Sig[5].Name=Fault Module Timestamp Sig[5].Value=4ce7b96e Sig[6].Name=Exception Code Sig[6].Value=c0000374 Sig[7].Name=Exception Offset Sig[7].Value=000c37b7 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.1 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=965a DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=965a628fe86b9578df10d41c43586d85 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=50f6 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=50f6a2704d63d2b9d0d3d72da0eeb202 UI[2]=C:\Windows\Explorer.EXE UI[3]=Windows Explorer has stopped working UI[4]=Windows can check online for a solution to the problem the next time you go online and try to restart the program. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and restart the program UI[7]=Close the program LoadedModule[0]=C:\Windows\Explorer.EXE LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\system32\kernel32.dll LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll LoadedModule[5]=C:\Windows\system32\msvcrt.dll LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll LoadedModule[7]=C:\Windows\system32\RPCRT4.dll LoadedModule[8]=C:\Windows\system32\GDI32.dll LoadedModule[9]=C:\Windows\system32\USER32.dll LoadedModule[10]=C:\Windows\system32\LPK.dll LoadedModule[11]=C:\Windows\system32\USP10.dll LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll LoadedModule[13]=C:\Windows\system32\SHELL32.dll LoadedModule[14]=C:\Windows\system32\ole32.dll LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll LoadedModule[17]=C:\Windows\system32\DUser.dll LoadedModule[18]=C:\Windows\system32\DUI70.dll LoadedModule[19]=C:\Windows\system32\IMM32.dll LoadedModule[20]=C:\Windows\system32\MSCTF.dll LoadedModule[21]=C:\Windows\system32\UxTheme.dll LoadedModule[22]=C:\Windows\system32\POWRPROF.dll LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll LoadedModule[26]=C:\Windows\system32\dwmapi.dll LoadedModule[27]=C:\Windows\system32\slc.dll LoadedModule[28]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll LoadedModule[29]=C:\Windows\system32\Secur32.dll LoadedModule[30]=C:\Windows\system32\SSPICLI.DLL LoadedModule[31]=C:\Windows\system32\PROPSYS.dll LoadedModule[32]=C:\Windows\system32\WINSTA.dll LoadedModule[33]=C:\Windows\system32\CRYPTBASE.dll LoadedModule[34]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll LoadedModule[35]=C:\Windows\system32\WindowsCodecs.dll LoadedModule[36]=C:\Windows\system32\profapi.dll LoadedModule[37]=C:\Windows\system32\apphelp.dll LoadedModule[38]=C:\Windows\system32\CLBCatQ.DLL LoadedModule[39]=C:\Windows\system32\EhStorShell.dll LoadedModule[40]=C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll LoadedModule[41]=C:\Program Files\Microsoft Office\Office12\GrooveUtil.DLL LoadedModule[42]=C:\Windows\system32\WININET.dll LoadedModule[43]=C:\Windows\system32\urlmon.dll LoadedModule[44]=C:\Windows\system32\CRYPT32.dll LoadedModule[45]=C:\Windows\system32\MSASN1.dll LoadedModule[46]=C:\Windows\system32\iertutil.dll LoadedModule[47]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll LoadedModule[48]=C:\Program Files\Microsoft Office\Office12\GrooveNew.DLL LoadedModule[49]=C:\Windows\system32\VERSION.dll LoadedModule[50]=C:\Windows\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_d1c738ec43578ea1\ATL80.DLL LoadedModule[51]=C:\Windows\system32\CRYPTSP.dll LoadedModule[52]=C:\Windows\system32\rsaenh.dll LoadedModule[53]=C:\Windows\system32\MSImg32.dll LoadedModule[54]=C:\Windows\System32\cscui.dll LoadedModule[55]=C:\Windows\System32\CSCDLL.dll LoadedModule[56]=C:\Windows\system32\CSCAPI.dll LoadedModule[57]=C:\Windows\system32\ntshrui.dll LoadedModule[58]=C:\Windows\system32\srvcli.dll LoadedModule[59]=C:\Windows\system32\IconCodecService.dll LoadedModule[60]=C:\Windows\system32\RpcRtRemote.dll LoadedModule[61]=C:\Windows\system32\wkscli.dll LoadedModule[62]=C:\Windows\system32\netutils.dll LoadedModule[63]=C:\Windows\system32\SndVolSSO.DLL LoadedModule[64]=C:\Windows\system32\HID.DLL LoadedModule[65]=C:\Windows\System32\MMDevApi.dll LoadedModule[66]=C:\Windows\system32\timedate.cpl LoadedModule[67]=C:\Windows\system32\ATL.DLL LoadedModule[68]=C:\Windows\system32\actxprxy.dll LoadedModule[69]=C:\Windows\system32\ntmarta.dll LoadedModule[70]=C:\Windows\system32\WLDAP32.dll LoadedModule[71]=C:\Windows\System32\shdocvw.dll LoadedModule[72]=C:\Windows\system32\LINKINFO.dll LoadedModule[73]=C:\Windows\system32\USERENV.dll LoadedModule[74]=C:\Windows\System32\shacct.dll LoadedModule[75]=C:\Windows\System32\gameux.dll LoadedModule[76]=C:\Windows\System32\XmlLite.dll LoadedModule[77]=C:\Windows\System32\wer.dll LoadedModule[78]=C:\Windows\system32\SAMLIB.dll LoadedModule[79]=C:\Windows\system32\MsftEdit.dll LoadedModule[80]=C:\Windows\system32\msls31.dll LoadedModule[81]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll LoadedModule[82]=C:\Windows\system32\authui.dll LoadedModule[83]=C:\Windows\system32\CRYPTUI.dll LoadedModule[84]=C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll LoadedModule[85]=C:\Windows\system32\NetworkExplorer.dll LoadedModule[86]=C:\Program Files\Microsoft Office\Office12\GrooveMisc.dll LoadedModule[87]=C:\Windows\System32\msxml3.dll LoadedModule[88]=C:\Windows\system32\msiltcfg.dll LoadedModule[89]=C:\Windows\system32\msi.dll LoadedModule[90]=C:\Windows\system32\WINMM.dll LoadedModule[91]=C:\Windows\system32\wdmaud.drv LoadedModule[92]=C:\Windows\system32\ksuser.dll LoadedModule[93]=C:\Windows\system32\AVRT.dll LoadedModule[94]=C:\Windows\system32\AUDIOSES.DLL LoadedModule[95]=C:\Windows\system32\msacm32.drv LoadedModule[96]=C:\Windows\system32\MSACM32.dll LoadedModule[97]=C:\Windows\system32\midimap.dll LoadedModule[98]=C:\Windows\System32\l3codeca.acm LoadedModule[99]=C:\Windows\system32\msutb.dll LoadedModule[100]=C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll LoadedModule[101]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCR90.dll LoadedModule[102]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCP90.dll LoadedModule[103]=C:\Program Files\SweetIM\Messenger\mgAdaptersProxy.dll LoadedModule[104]=C:\Program Files\SweetIM\Messenger\MSVCR71.dll LoadedModule[105]=C:\Windows\System32\SyncCenter.dll LoadedModule[106]=C:\Windows\system32\stobject.dll LoadedModule[107]=C:\Windows\system32\BatMeter.dll LoadedModule[108]=C:\Windows\system32\WTSAPI32.dll LoadedModule[109]=C:\Windows\system32\WINTRUST.dll LoadedModule[110]=C:\Windows\system32\es.dll LoadedModule[111]=C:\Windows\system32\prnfldr.dll LoadedModule[112]=C:\Windows\system32\WINSPOOL.DRV LoadedModule[113]=C:\Windows\System32\UIAnimation.dll LoadedModule[114]=C:\Windows\system32\dxp.dll LoadedModule[115]=C:\Windows\system32\Syncreg.dll LoadedModule[116]=C:\Windows\ehome\ehSSO.dll LoadedModule[117]=C:\Windows\System32\netshell.dll LoadedModule[118]=C:\Windows\System32\IPHLPAPI.DLL LoadedModule[119]=C:\Windows\system32\NSI.dll LoadedModule[120]=C:\Windows\System32\WINNSI.DLL LoadedModule[121]=C:\Windows\System32\nlaapi.dll LoadedModule[122]=C:\Windows\System32\AltTab.dll LoadedModule[123]=C:\Windows\system32\wpdshserviceobj.dll LoadedModule[124]=C:\Windows\system32\PortableDeviceTypes.dll LoadedModule[125]=C:\Windows\system32\PortableDeviceApi.dll LoadedModule[126]=C:\Windows\System32\pnidui.dll LoadedModule[127]=C:\Windows\System32\QUtil.dll LoadedModule[128]=C:\Windows\System32\wevtapi.dll LoadedModule[129]=C:\Windows\system32\dhcpcsvc.DLL LoadedModule[130]=C:\Windows\system32\WS2_32.dll LoadedModule[131]=C:\Windows\system32\dhcpcsvc6.DLL LoadedModule[132]=C:\Windows\system32\btncopy.dll LoadedModule[133]=C:\Program Files\Nokia\Nokia PC Suite 7\PhoneBrowser.dll LoadedModule[134]=C:\Program Files\Nokia\Nokia PC Suite 7\NGSCM.DLL LoadedModule[135]=C:\Windows\system32\OLEPRO32.DLL LoadedModule[136]=C:\Windows\system32\comdlg32.dll LoadedModule[137]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCP80.dll LoadedModule[138]=C:\Program Files\Nokia\Nokia PC Suite 7\Lang\PhoneBrowser_eng.nlr LoadedModule[139]=C:\Program Files\Nokia\Nokia PC Suite 7\Resource\PhoneBrowser_Nokia.ngr LoadedModule[140]=C:\Windows\System32\cscobj.dll LoadedModule[141]=C:\Windows\system32\credssp.dll LoadedModule[142]=C:\Windows\System32\srchadmin.dll LoadedModule[143]=C:\Program Files\Software Informer\sbtn.dll LoadedModule[144]=C:\Windows\System32\npmproxy.dll LoadedModule[145]=C:\Windows\System32\Actioncenter.dll LoadedModule[146]=C:\Windows\system32\mssprxy.dll LoadedModule[147]=C:\Windows\system32\fxsst.dll LoadedModule[148]=C:\Windows\system32\FXSAPI.dll LoadedModule[149]=C:\Windows\system32\FXSRESM.DLL LoadedModule[150]=C:\Windows\system32\Wlanapi.dll LoadedModule[151]=C:\Windows\system32\wlanutil.dll LoadedModule[152]=C:\Windows\system32\wwanapi.dll LoadedModule[153]=C:\Windows\system32\wwapi.dll LoadedModule[154]=C:\Windows\System32\QAgent.dll LoadedModule[155]=C:\Windows\System32\bthprops.cpl LoadedModule[156]=C:\Windows\system32\imapi2.dll LoadedModule[157]=C:\Windows\System32\hgcpl.dll LoadedModule[158]=C:\Windows\System32\provsvc.dll LoadedModule[159]=C:\Windows\system32\SXS.DLL LoadedModule[160]=C:\Windows\system32\btmmhook.dll LoadedModule[161]=C:\Program Files\WIDCOMM\Bluetooth Software\btkeyind.dll LoadedModule[162]=C:\Windows\system32\OLEACC.dll LoadedModule[163]=C:\Program Files\Internet Explorer\ieproxy.dll LoadedModule[164]=C:\Program Files\Microsoft Office\Office12\1033\GrooveIntlResource.dll LoadedModule[165]=C:\Windows\system32\thumbcache.dll LoadedModule[166]=C:\Windows\system32\PSAPI.DLL LoadedModule[167]=C:\Windows\system32\ieframe.DLL LoadedModule[168]=C:\Windows\system32\MPR.dll LoadedModule[169]=C:\Windows\System32\drprov.dll LoadedModule[170]=C:\Windows\System32\ntlanman.dll LoadedModule[171]=C:\Windows\System32\davclnt.dll LoadedModule[172]=C:\Windows\System32\DAVHLPR.dll LoadedModule[173]=C:\Windows\System32\StructuredQuery.dll LoadedModule[174]=C:\Windows\system32\BtwNamespaceExt.dll LoadedModule[175]=C:\Windows\system32\RASAPI32.dll LoadedModule[176]=C:\Windows\system32\rasman.dll LoadedModule[177]=C:\Windows\system32\BtwNeLib.dll LoadedModule[178]=C:\Windows\system32\btwapi.dll LoadedModule[179]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80.DLL LoadedModule[180]=C:\Windows\system32\btosif.dll LoadedModule[181]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80U.DLL LoadedModule[182]=C:\Windows\system32\btwpimif.dll LoadedModule[183]=C:\Windows\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_03ca5532205cb096\MFC80ENU.DLL LoadedModule[184]=C:\Windows\system32\mswsock.dll LoadedModule[185]=C:\Windows\System32\wshBth.dll LoadedModule[186]=C:\Windows\system32\btrez.dll LoadedModule[187]=C:\Windows\system32\dsrole.dll LoadedModule[188]=C:\Windows\System32\NaturalLanguage6.dll LoadedModule[189]=C:\Windows\System32\NLSData0009.dll LoadedModule[190]=C:\Windows\System32\NLSLexicons0009.dll LoadedModule[191]=C:\Windows\System32\mf.dll LoadedModule[192]=C:\Windows\System32\MFPlat.DLL LoadedModule[193]=C:\Windows\System32\wscinterop.dll LoadedModule[194]=C:\Windows\System32\WSCAPI.dll LoadedModule[195]=C:\Windows\System32\wscui.cpl LoadedModule[196]=C:\Windows\System32\werconcpl.dll LoadedModule[197]=C:\Windows\System32\framedynos.dll LoadedModule[198]=C:\Windows\System32\wercplsupport.dll LoadedModule[199]=C:\Windows\System32\msxml6.dll LoadedModule[200]=C:\Windows\system32\dnsapi.DLL LoadedModule[201]=C:\Windows\System32\hcproviders.dll LoadedModule[202]=C:\Windows\system32\samcli.dll LoadedModule[203]=C:\Program Files\ESET\ESET Smart Security\shellExt.dll LoadedModule[204]=C:\Windows\system32\syncui.dll LoadedModule[205]=C:\Windows\system32\SYNCENG.dll LoadedModule[206]=C:\Windows\system32\twext.dll LoadedModule[207]=C:\Program Files\WinRAR\rarext.dll LoadedModule[208]=C:\PROGRA~1\DAP\PRIVAC~1\DAPCTX~1.DLL LoadedModule[209]=C:\Windows\system32\MFC42u.DLL LoadedModule[210]=C:\Windows\system32\ODBC32.dll LoadedModule[211]=C:\Windows\system32\odbcint.dll LoadedModule[212]=C:\Program Files\Windows Media Player\wmpnssui.dll LoadedModule[213]=C:\Windows\system32\nvcpl.dll LoadedModule[214]=C:\Program Files\Windows Sidebar\sbdrop.dll LoadedModule[215]=C:\Windows\system32\zipfldr.dll LoadedModule[216]=C:\Windows\system32\usbui.dll LoadedModule[217]=C:\Windows\system32\wpdshext.dll LoadedModule[218]=C:\Windows\system32\audiodev.dll LoadedModule[219]=C:\Windows\system32\WMVCore.DLL LoadedModule[220]=C:\Windows\system32\WMASF.DLL LoadedModule[221]=C:\Windows\system32\EhStorAPI.dll LoadedModule[222]=C:\Windows\system32\SearchFolder.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Windows Explorer AppPath=C:\Windows\Explorer.EXE Crash Dump file is attached herewith. Problem started after I installed Demon Tool (later uninstalled it in safe mode) and downloaded one .mkv file on desktop (coudn't delete it, tried unclocker too). Have tried almost every piece of useful info. available over net, even did sfc /scannow (cmd window closes soon after giving this command) but all in vain.   |
My System Specs | |
| 30 Jun 2011 | #2 |
| | What we are seeing here is a error code almost specifically linked to hardware. Make absolutely sure the problem causing file associated with daemon tools is removed using this SPTD removal tool. DuplexSecure - Downloads (choose uninstall when using that app) It's not daemon tools itself that causes problems, it's the system driver associated with it. Since a virutal device can appear as hardware to the system this could still be the cause of your problems. Go to C:\Windows\System32\drivers and rename PxHelp20.sys to PXHelp20.BAK This will break your CD/DVD program, but can easily be renamed after we've finished. This is a older file associated with another dvd program, we need to take it out of the loop for a bit here. Additionally you are also running a version of acronis that pre-dates their windows 7 support Other possiblities for this error code ... it is very common for this to occur when any part of the system is overclocked. If you have overclocked anything remove the overclock now. Something may have changed in the system that is now causing that overclock to become less stable. There is of course also the possibility that it is exactly what the error message says and you have a hardware problem. The only thing that is easy to check is memory just run memtest86 overnight - boot from their cd RAM - Test with Memtest86+ Code: WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 00000000, Machine Check Exception Arg2: 8489b4dc, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000, High order 32-bits of the MCi_STATUS value. Arg4: 00000000, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_AuthenticAMD CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: 8761fcc4 82320bad 8489b4c0 823b78a8 823b78a0 nt!WheapCreateTriageDumpFromPreviousSession+0x32 8761fce4 823219d7 823b78a0 8489b4c0 823b78d0 nt!WheapProcessWorkQueueItem+0x56 8761fd00 822ccaab 823b78a0 00000000 8396ea70 nt!WheapWorkQueueWorkerRoutine+0x1f 8761fd50 82457f64 00000001 9ff04fd6 00000000 nt!ExpWorkerThread+0x10d 8761fd90 82300219 822cc99e 00000001 00000000 nt!PspSystemThreadStartup+0x9e 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV Followup: MachineOwner --------- |
| My System Specs |
| 04 Jun 2012 | #3 |
| | c:\windows\system32\PROPSYS.dll error Hello, I recently started having trouble with windows 7. I tried to install new ram cards but they did not work so i put the old ones back in and once i turned the computer in the error c:\windows\system32\PROPSYS.dll appeared. I have tried to tun it in safe mode and nothing worked, i tried disabling the start ups services and still nothing. It lets me log into my user account bu the screen is completely black. Someone please help |
| My System Specs |
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| 05 Jun 2012 | #4 |
| | Please start your own thread, wazdown. Then go through the steps for Troubleshooting Windows 7 Failure to Boot and report back as you go through the steps whether each resolves the problem. |
| My System Specs |
| 24 Oct 2012 | #5 |
| | hi this is my initiation to posting, i expect no to break any rule, the only thing i want to do is help, right now i have had this issue and i solved it. the main problem in this is your .mkv file, i had like you looping with the error from explorer crash in module msvcr80.dll. the way you can solve it is very simple, just delete the .mkv file. by now you will not have the file but you will have a fully working computer again. YOU MUST TO DELETE IT USING THE MS-DOS command line. IF YOU TRY TO DELETE IT FROM THE EXPLORER WINDOW YOU WILL CONTINUOUSLY HAVE THE ERROR WINDOW, i did it this way: 1.- let the computer complete the start sequence until you get the error message from the crash. 2.- press any of the options you want in the app crash window: "restart program" or "look for an online solution and restart program" it doesnt even matter wich you choose, because the only thing you need is a little time to have your computer available by braking the loop, while it shows the error message again, be advised that this implies that you will have to make fast movements to start the command line, by pressing <windows> + R and typing quickly "cmd" without the quotes, and <enter> here you will see the command window, you have to do this several times until you get the command line window open. i am assuming that you have basic msdos knowledge, so for example in my case i had the file in desktop folder named the expendables 2, so i had to change to desktop with this: ---notice that i am using for example purposes the path. c:\users\myusername> cd desktop <enter> c:\users\myusername\desktop>cd the expendables 2 <enter> c:\users\myusername\desktop\the expendables 2> when you get to the folder where you have the .mkv file, in my case inside the "the expendables 2" folder, located on desktop. just type: del filename.mkv <enter> when you press enter it will delay for a while, until you press again restart program on the error window. after you do this your sistem will be fully usable again. at this point i am doing some research to fix the mkv error. so when i have something i will let you know. this worked for me and i tought it was good idea to share the knowledge. 
Quote: Originally Posted by samco0088  Similar thread was posted before, but due to some reason got deleted hence posting again, as I have serious technical issue which needs your attention ------------------------------------------------------------------- Explorer.exe crashes and reappear repeatedly again and again upon windows 7 start-up, making it difficult to open even task manager. Have run Malwarebytes Anti-malware thoroughly and anti-virus scan too in the safe mode, but problem stills persists. AppCrash view report is as follows : Code: Version=1 EventType=APPCRASH EventTime=129468986261546000 ReportType=2 Consent=1 UploadTime=129511682877366000 ReportIdentifier=a517dbb1-634e-11e0-b786-001e375c8591 IntegratorReportIdentifier=a517dbb0-634e-11e0-b786-001e375c8591 Response.BucketId=2327768463 Response.BucketTable=1 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=Explorer.EXE Sig[1].Name=Application Version Sig[1].Value=6.1.7601.17514 Sig[2].Name=Application Timestamp Sig[2].Value=4ce796f3 Sig[3].Name=Fault Module Name Sig[3].Value=StackHash_965a Sig[4].Name=Fault Module Version Sig[4].Value=6.1.7601.17514 Sig[5].Name=Fault Module Timestamp Sig[5].Value=4ce7b96e Sig[6].Name=Exception Code Sig[6].Value=c0000374 Sig[7].Name=Exception Offset Sig[7].Value=000c37b7 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.1 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=965a DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=965a628fe86b9578df10d41c43586d85 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=50f6 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=50f6a2704d63d2b9d0d3d72da0eeb202 UI[2]=C:\Windows\Explorer.EXE UI[3]=Windows Explorer has stopped working UI[4]=Windows can check online for a solution to the problem the next time you go online and try to restart the program. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and restart the program UI[7]=Close the program LoadedModule[0]=C:\Windows\Explorer.EXE LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\system32\kernel32.dll LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll LoadedModule[5]=C:\Windows\system32\msvcrt.dll LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll LoadedModule[7]=C:\Windows\system32\RPCRT4.dll LoadedModule[8]=C:\Windows\system32\GDI32.dll LoadedModule[9]=C:\Windows\system32\USER32.dll LoadedModule[10]=C:\Windows\system32\LPK.dll LoadedModule[11]=C:\Windows\system32\USP10.dll LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll LoadedModule[13]=C:\Windows\system32\SHELL32.dll LoadedModule[14]=C:\Windows\system32\ole32.dll LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll LoadedModule[17]=C:\Windows\system32\DUser.dll LoadedModule[18]=C:\Windows\system32\DUI70.dll LoadedModule[19]=C:\Windows\system32\IMM32.dll LoadedModule[20]=C:\Windows\system32\MSCTF.dll LoadedModule[21]=C:\Windows\system32\UxTheme.dll LoadedModule[22]=C:\Windows\system32\POWRPROF.dll LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll LoadedModule[26]=C:\Windows\system32\dwmapi.dll LoadedModule[27]=C:\Windows\system32\slc.dll LoadedModule[28]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll LoadedModule[29]=C:\Windows\system32\Secur32.dll LoadedModule[30]=C:\Windows\system32\SSPICLI.DLL LoadedModule[31]=C:\Windows\system32\PROPSYS.dll LoadedModule[32]=C:\Windows\system32\WINSTA.dll LoadedModule[33]=C:\Windows\system32\CRYPTBASE.dll LoadedModule[34]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll LoadedModule[35]=C:\Windows\system32\WindowsCodecs.dll LoadedModule[36]=C:\Windows\system32\profapi.dll LoadedModule[37]=C:\Windows\system32\apphelp.dll LoadedModule[38]=C:\Windows\system32\CLBCatQ.DLL LoadedModule[39]=C:\Windows\system32\EhStorShell.dll LoadedModule[40]=C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll LoadedModule[41]=C:\Program Files\Microsoft Office\Office12\GrooveUtil.DLL LoadedModule[42]=C:\Windows\system32\WININET.dll LoadedModule[43]=C:\Windows\system32\urlmon.dll LoadedModule[44]=C:\Windows\system32\CRYPT32.dll LoadedModule[45]=C:\Windows\system32\MSASN1.dll LoadedModule[46]=C:\Windows\system32\iertutil.dll LoadedModule[47]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll LoadedModule[48]=C:\Program Files\Microsoft Office\Office12\GrooveNew.DLL LoadedModule[49]=C:\Windows\system32\VERSION.dll LoadedModule[50]=C:\Windows\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_d1c738ec43578ea1\ATL80.DLL LoadedModule[51]=C:\Windows\system32\CRYPTSP.dll LoadedModule[52]=C:\Windows\system32\rsaenh.dll LoadedModule[53]=C:\Windows\system32\MSImg32.dll LoadedModule[54]=C:\Windows\System32\cscui.dll LoadedModule[55]=C:\Windows\System32\CSCDLL.dll LoadedModule[56]=C:\Windows\system32\CSCAPI.dll LoadedModule[57]=C:\Windows\system32\ntshrui.dll LoadedModule[58]=C:\Windows\system32\srvcli.dll LoadedModule[59]=C:\Windows\system32\IconCodecService.dll LoadedModule[60]=C:\Windows\system32\RpcRtRemote.dll LoadedModule[61]=C:\Windows\system32\wkscli.dll LoadedModule[62]=C:\Windows\system32\netutils.dll LoadedModule[63]=C:\Windows\system32\SndVolSSO.DLL LoadedModule[64]=C:\Windows\system32\HID.DLL LoadedModule[65]=C:\Windows\System32\MMDevApi.dll LoadedModule[66]=C:\Windows\system32\timedate.cpl LoadedModule[67]=C:\Windows\system32\ATL.DLL LoadedModule[68]=C:\Windows\system32\actxprxy.dll LoadedModule[69]=C:\Windows\system32\ntmarta.dll LoadedModule[70]=C:\Windows\system32\WLDAP32.dll LoadedModule[71]=C:\Windows\System32\shdocvw.dll LoadedModule[72]=C:\Windows\system32\LINKINFO.dll LoadedModule[73]=C:\Windows\system32\USERENV.dll LoadedModule[74]=C:\Windows\System32\shacct.dll LoadedModule[75]=C:\Windows\System32\gameux.dll LoadedModule[76]=C:\Windows\System32\XmlLite.dll LoadedModule[77]=C:\Windows\System32\wer.dll LoadedModule[78]=C:\Windows\system32\SAMLIB.dll LoadedModule[79]=C:\Windows\system32\MsftEdit.dll LoadedModule[80]=C:\Windows\system32\msls31.dll LoadedModule[81]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll LoadedModule[82]=C:\Windows\system32\authui.dll LoadedModule[83]=C:\Windows\system32\CRYPTUI.dll LoadedModule[84]=C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll LoadedModule[85]=C:\Windows\system32\NetworkExplorer.dll LoadedModule[86]=C:\Program Files\Microsoft Office\Office12\GrooveMisc.dll LoadedModule[87]=C:\Windows\System32\msxml3.dll LoadedModule[88]=C:\Windows\system32\msiltcfg.dll LoadedModule[89]=C:\Windows\system32\msi.dll LoadedModule[90]=C:\Windows\system32\WINMM.dll LoadedModule[91]=C:\Windows\system32\wdmaud.drv LoadedModule[92]=C:\Windows\system32\ksuser.dll LoadedModule[93]=C:\Windows\system32\AVRT.dll LoadedModule[94]=C:\Windows\system32\AUDIOSES.DLL LoadedModule[95]=C:\Windows\system32\msacm32.drv LoadedModule[96]=C:\Windows\system32\MSACM32.dll LoadedModule[97]=C:\Windows\system32\midimap.dll LoadedModule[98]=C:\Windows\System32\l3codeca.acm LoadedModule[99]=C:\Windows\system32\msutb.dll LoadedModule[100]=C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll LoadedModule[101]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCR90.dll LoadedModule[102]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCP90.dll LoadedModule[103]=C:\Program Files\SweetIM\Messenger\mgAdaptersProxy.dll LoadedModule[104]=C:\Program Files\SweetIM\Messenger\MSVCR71.dll LoadedModule[105]=C:\Windows\System32\SyncCenter.dll LoadedModule[106]=C:\Windows\system32\stobject.dll LoadedModule[107]=C:\Windows\system32\BatMeter.dll LoadedModule[108]=C:\Windows\system32\WTSAPI32.dll LoadedModule[109]=C:\Windows\system32\WINTRUST.dll LoadedModule[110]=C:\Windows\system32\es.dll LoadedModule[111]=C:\Windows\system32\prnfldr.dll LoadedModule[112]=C:\Windows\system32\WINSPOOL.DRV LoadedModule[113]=C:\Windows\System32\UIAnimation.dll LoadedModule[114]=C:\Windows\system32\dxp.dll LoadedModule[115]=C:\Windows\system32\Syncreg.dll LoadedModule[116]=C:\Windows\ehome\ehSSO.dll LoadedModule[117]=C:\Windows\System32\netshell.dll LoadedModule[118]=C:\Windows\System32\IPHLPAPI.DLL LoadedModule[119]=C:\Windows\system32\NSI.dll LoadedModule[120]=C:\Windows\System32\WINNSI.DLL LoadedModule[121]=C:\Windows\System32\nlaapi.dll LoadedModule[122]=C:\Windows\System32\AltTab.dll LoadedModule[123]=C:\Windows\system32\wpdshserviceobj.dll LoadedModule[124]=C:\Windows\system32\PortableDeviceTypes.dll LoadedModule[125]=C:\Windows\system32\PortableDeviceApi.dll LoadedModule[126]=C:\Windows\System32\pnidui.dll LoadedModule[127]=C:\Windows\System32\QUtil.dll LoadedModule[128]=C:\Windows\System32\wevtapi.dll LoadedModule[129]=C:\Windows\system32\dhcpcsvc.DLL LoadedModule[130]=C:\Windows\system32\WS2_32.dll LoadedModule[131]=C:\Windows\system32\dhcpcsvc6.DLL LoadedModule[132]=C:\Windows\system32\btncopy.dll LoadedModule[133]=C:\Program Files\Nokia\Nokia PC Suite 7\PhoneBrowser.dll LoadedModule[134]=C:\Program Files\Nokia\Nokia PC Suite 7\NGSCM.DLL LoadedModule[135]=C:\Windows\system32\OLEPRO32.DLL LoadedModule[136]=C:\Windows\system32\comdlg32.dll LoadedModule[137]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCP80.dll LoadedModule[138]=C:\Program Files\Nokia\Nokia PC Suite 7\Lang\PhoneBrowser_eng.nlr LoadedModule[139]=C:\Program Files\Nokia\Nokia PC Suite 7\Resource\PhoneBrowser_Nokia.ngr LoadedModule[140]=C:\Windows\System32\cscobj.dll LoadedModule[141]=C:\Windows\system32\credssp.dll LoadedModule[142]=C:\Windows\System32\srchadmin.dll LoadedModule[143]=C:\Program Files\Software Informer\sbtn.dll LoadedModule[144]=C:\Windows\System32\npmproxy.dll LoadedModule[145]=C:\Windows\System32\Actioncenter.dll LoadedModule[146]=C:\Windows\system32\mssprxy.dll LoadedModule[147]=C:\Windows\system32\fxsst.dll LoadedModule[148]=C:\Windows\system32\FXSAPI.dll LoadedModule[149]=C:\Windows\system32\FXSRESM.DLL LoadedModule[150]=C:\Windows\system32\Wlanapi.dll LoadedModule[151]=C:\Windows\system32\wlanutil.dll LoadedModule[152]=C:\Windows\system32\wwanapi.dll LoadedModule[153]=C:\Windows\system32\wwapi.dll LoadedModule[154]=C:\Windows\System32\QAgent.dll LoadedModule[155]=C:\Windows\System32\bthprops.cpl LoadedModule[156]=C:\Windows\system32\imapi2.dll LoadedModule[157]=C:\Windows\System32\hgcpl.dll LoadedModule[158]=C:\Windows\System32\provsvc.dll LoadedModule[159]=C:\Windows\system32\SXS.DLL LoadedModule[160]=C:\Windows\system32\btmmhook.dll LoadedModule[161]=C:\Program Files\WIDCOMM\Bluetooth Software\btkeyind.dll LoadedModule[162]=C:\Windows\system32\OLEACC.dll LoadedModule[163]=C:\Program Files\Internet Explorer\ieproxy.dll LoadedModule[164]=C:\Program Files\Microsoft Office\Office12\1033\GrooveIntlResource.dll LoadedModule[165]=C:\Windows\system32\thumbcache.dll LoadedModule[166]=C:\Windows\system32\PSAPI.DLL LoadedModule[167]=C:\Windows\system32\ieframe.DLL LoadedModule[168]=C:\Windows\system32\MPR.dll LoadedModule[169]=C:\Windows\System32\drprov.dll LoadedModule[170]=C:\Windows\System32\ntlanman.dll LoadedModule[171]=C:\Windows\System32\davclnt.dll LoadedModule[172]=C:\Windows\System32\DAVHLPR.dll LoadedModule[173]=C:\Windows\System32\StructuredQuery.dll LoadedModule[174]=C:\Windows\system32\BtwNamespaceExt.dll LoadedModule[175]=C:\Windows\system32\RASAPI32.dll LoadedModule[176]=C:\Windows\system32\rasman.dll LoadedModule[177]=C:\Windows\system32\BtwNeLib.dll LoadedModule[178]=C:\Windows\system32\btwapi.dll LoadedModule[179]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80.DLL LoadedModule[180]=C:\Windows\system32\btosif.dll LoadedModule[181]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80U.DLL LoadedModule[182]=C:\Windows\system32\btwpimif.dll LoadedModule[183]=C:\Windows\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_03ca5532205cb096\MFC80ENU.DLL LoadedModule[184]=C:\Windows\system32\mswsock.dll LoadedModule[185]=C:\Windows\System32\wshBth.dll LoadedModule[186]=C:\Windows\system32\btrez.dll LoadedModule[187]=C:\Windows\system32\dsrole.dll LoadedModule[188]=C:\Windows\System32\NaturalLanguage6.dll LoadedModule[189]=C:\Windows\System32\NLSData0009.dll LoadedModule[190]=C:\Windows\System32\NLSLexicons0009.dll LoadedModule[191]=C:\Windows\System32\mf.dll LoadedModule[192]=C:\Windows\System32\MFPlat.DLL LoadedModule[193]=C:\Windows\System32\wscinterop.dll LoadedModule[194]=C:\Windows\System32\WSCAPI.dll LoadedModule[195]=C:\Windows\System32\wscui.cpl LoadedModule[196]=C:\Windows\System32\werconcpl.dll LoadedModule[197]=C:\Windows\System32\framedynos.dll LoadedModule[198]=C:\Windows\System32\wercplsupport.dll LoadedModule[199]=C:\Windows\System32\msxml6.dll LoadedModule[200]=C:\Windows\system32\dnsapi.DLL LoadedModule[201]=C:\Windows\System32\hcproviders.dll LoadedModule[202]=C:\Windows\system32\samcli.dll LoadedModule[203]=C:\Program Files\ESET\ESET Smart Security\shellExt.dll LoadedModule[204]=C:\Windows\system32\syncui.dll LoadedModule[205]=C:\Windows\system32\SYNCENG.dll LoadedModule[206]=C:\Windows\system32\twext.dll LoadedModule[207]=C:\Program Files\WinRAR\rarext.dll LoadedModule[208]=C:\PROGRA~1\DAP\PRIVAC~1\DAPCTX~1.DLL LoadedModule[209]=C:\Windows\system32\MFC42u.DLL LoadedModule[210]=C:\Windows\system32\ODBC32.dll LoadedModule[211]=C:\Windows\system32\odbcint.dll LoadedModule[212]=C:\Program Files\Windows Media Player\wmpnssui.dll LoadedModule[213]=C:\Windows\system32\nvcpl.dll LoadedModule[214]=C:\Program Files\Windows Sidebar\sbdrop.dll LoadedModule[215]=C:\Windows\system32\zipfldr.dll LoadedModule[216]=C:\Windows\system32\usbui.dll LoadedModule[217]=C:\Windows\system32\wpdshext.dll LoadedModule[218]=C:\Windows\system32\audiodev.dll LoadedModule[219]=C:\Windows\system32\WMVCore.DLL LoadedModule[220]=C:\Windows\system32\WMASF.DLL LoadedModule[221]=C:\Windows\system32\EhStorAPI.dll LoadedModule[222]=C:\Windows\system32\SearchFolder.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Windows Explorer AppPath=C:\Windows\Explorer.EXE Crash Dump file is attached herewith. Problem started after I installed Demon Tool (later uninstalled it in safe mode) and downloaded one .mkv file on desktop (coudn't delete it, tried unclocker too). Have tried almost every piece of useful info. available over net, even did sfc /scannow (cmd window closes soon after giving this command) but all in vain. |
| My System Specs |
| 05 Nov 2012 | #6 |
| | I was having the Black Screen of Death with mouser pointer and realised through Event Viwer (eventvwr.msc) that the explorer.exe crash was associated to the propsys.dll located in windows\system32 folder. So, I managed to emulate a mini WinXP via Hiren's Boot, loaded a "health" propsys.dll from my other Windows 7 system and overwrote the corrupted one. Problem solved to me! |
| My System Specs |
| 17 Dec 2012 | #7 |
| | Fix for Explorer.exe loop I've had the same problem. It started after downloading a large 4 Gig .mkv file. Here's how I fixed it - 1. Hold the power button until the computer shuts down 2. Power on the machine and choose 'Safe Mode with Command Prompt' 3. You will need to log-in before the command prompt appears. 4. Using the command prompt screen, navigate to the .mkv file and delete it! 5. Restart the machine normally. If you are not familiar with command prompt, here are a few commands that you will need... This goes to the root directory: cd\ This changes directory: cd (for example to change to music directory if it exists: cd music) To list the contents of a folder: dir/w To delete a file: del filename Hope this helps someone. Why the .mkv extension causes these problems?...not sure...anyone?  |
| My System Specs |
 |
annoying explorer.exe crash loop upon system start-up problems?
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