BSOD's and unacceptable gaming performance.


  1. Posts : 2
    Windows 7 Ultimate 64bit
       #1

    BSOD's and unacceptable gaming performance.


    Hi, I just purchased a Gfx card (Sapphire HD 6850) for my PC.
    My system's config is: AMD Phenom II X2 550BE, ASRock M3A785GXH/128M Mobo, 4GB (2*2) Kingston DDR3 RAM, 500*2GB (RAID 0) HDD, Samsung LCD (1600x900), silverstone 500w PSU (80+ certified).
    The prob is, recently i purchased fifa11, nfs hot pursuit, and bullet storm, but none of the games run smoothly at the highest setting. considering the gfx card and low resolution at which i play, all games, especially Fifa which is a light weight game must run properly, but even it lags. I turned off MSAA and vsync then also the game lags when screen moves quickly (while thorowing pass).
    Also while playing once in a while I get BSOD's

    Details are below:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 24
    BCP1: 00000000001904FB
    BCP2: FFFFF88003ED93E8
    BCP3: FFFFF88003ED8C40
    BCP4: FFFFF80002A9F103
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\063011-28109-01.dmp
    C:\Users\Priyank\AppData\Local\Temp\WER-45125-0.sysdata.xml

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    I am also attaching minidump file for the BSOD. Please review it.
      My Computer


  2. Posts : 507
    Windows 7 Ultimate x64 SP1
       #2

    Hi,

    Since you have most of the problems while gaming, it's better to test your VGA card:
    Video Card - Stress Test with Furmark

    The dump file indicate WHEA_UNCORRECTABLE_ERROR (0x124)
    That's usually caused by hardware error so you can try this troubleshooting strategy:
    Stop 0x124 - what it means and what to try

    Since 3rd drivers and applications may also causing this error, so I suggest you to do this following:
    - Upgrade Kaspersky into latest version
    - Remove Daemon Lite and delete its drivers with this tools (choose uninstall)
    - Uninstall AMD Overdrive driver for a while to see if the BSOD would stop.
    - Update your Realtek NIC driver.

    Log:
    Code:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a5d000 PsLoadedModuleList = 0xfffff800`02c9ae50
    Debug session time: Wed Jun 29 08:27:58.659 2011 (GMT-8)
    System Uptime: 0 days 3:00:33.143
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800539e038, b269c000, 175}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800539e038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b269c000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  avp.exe
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff800`04963ac8 fffff800`02a26903 : 00000000`00000124 00000000`00000000 fffffa80`0539e038 00000000`b269c000 : nt!KeBugCheckEx
    fffff800`04963ad0 fffff800`02be3513 : 00000000`00000001 fffffa80`0539eea0 00000000`00000000 fffffa80`0539eef0 : hal!HalBugCheckSystem+0x1e3
    fffff800`04963b10 fffff800`02a265c8 : 00000000`00000728 fffffa80`0539eea0 fffff800`04963e70 fffff8a0`0b664500 : nt!WheaReportHwError+0x263
    fffff800`04963b70 fffff800`02a25f1a : fffffa80`0539eea0 fffff800`04963e70 fffffa80`0539eea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff800`04963cc0 fffff800`02a19e8f : fffff880`0acfec38 00000000`00000001 fffff800`04963ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff800`04963d00 fffff800`02acd7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
    fffff800`04963d30 fffff800`02acd613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff800`04963e70 fffff800`02dc0754 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`0acfeaf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObReferenceObjectByHandleWithTag+0x214
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 Ultimate 64bit
    Thread Starter
       #3

    But why is there is lag in framerates while playing games? Because AFAIK my processor and gfx card shouldn't be a bottleneck for games like fifa11 and NFS HP!
      My Computer


 

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