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Windows 7: event id 41 task category 63


01 Jul 2011   #1

windows 7 Ultimate x 32bit
 
 
event id 41 task category 63

...hi...im having problems with my laptop(Acer Aspire 4741) windows 7 ultimate 32 bit...it freezes everytime i connect to internet using my usb modem...ive tried other usb modem but its still the same...it freezes...when i watch movie it also freezes...what causes these???please help me...tnx!!!

My System SpecsSystem Spec
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01 Jul 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by onyat81 View Post
...hi...im having problems with my laptop(Acer Aspire 4741) windows 7 ultimate 32 bit...it freezes everytime i connect to internet using my usb modem...ive tried other usb modem but its still the same...it freezes...when i watch movie it also freezes...what causes these???please help me...tnx!!!
Hi onya81 and welcome

Does it freeze when you boot in safe mode (F8) with networking? If it doesn't chances are it is just a driver that needs to be re-installed.

Please check this for further instructions. USB Driver - General Fix for Problems
My System SpecsSystem Spec
02 Jul 2011   #3

windows 7 Ultimate x 32bit
 
 

ive tried reinstall and reformat but still it freezes...when i also watch movie or listen to music, it just suddenly freezes...
My System SpecsSystem Spec
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 event id 41 task category 63




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