Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Debugger Can't Find dmp File from Blue Screen

03 Jul 2011   #1
cyberbiker

Windows 7 Home Premium 64
 
 
Debugger Can't Find dmp File from Blue Screen

I had another blue screen on 2Jul11 at 9:35pm on my Asus 10005PE with the following Microsoft transmittal info on restart.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 48
BCP1: FFFFFA80049BF010
BCP2: 0000000003826000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070211-21886-01.dmp
C:\Users\Cyberbiker\AppData\Local\Temp\WER-78094-0.sysdata.xml
_____________________________

I installed the Windows Debugger software at http://www.microsoft.com/whdc/devtoo...g/default.mspx. The software was placed in C:\Program Files\Debugging Tools for Windows (x64)\ I then opened the command prompt, changed directories and entered the address of the dmp file exactly as instructed at http://support.microsoft.com/kb/315263. The following is the command window text.
---------------------
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Cyberbiker>cd c:\program files\debugging tools for windows (x64)

c:\Program Files\Debugging Tools for Windows (x64)>windbg -z c:\Windows\Minidump\070211-21866-01.dmp

c:\Program Files\Debugging Tools for Windows (x64)>
----------------------
However, the dumpchk.exe application presented the error windows below. For some reason it could not find the dmp file even though the directory address in my command entry was exactly what appeared in the transmittal report.

What could be wrong?






My System SpecsSystem Spec
.

03 Jul 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by cyberbiker View Post
I had another blue screen on 2Jul11 at 9:35pm on my Asus 10005PE with the following Microsoft transmittal info on restart.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 48
BCP1: FFFFFA80049BF010
BCP2: 0000000003826000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070211-21886-01.dmp
C:\Users\Cyberbiker\AppData\Local\Temp\WER-78094-0.sysdata.xml
_____________________________

I installed the Windows Debugger software at Download and Install Debugging Tools for Windows. The software was placed in C:\Program Files\Debugging Tools for Windows (x64)\ I then opened the command prompt, changed directories and entered the address of the dmp file exactly as instructed at How to read the small memory dump files that Windows creates for debugging. The following is the command window text.
---------------------
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Cyberbiker>cd c:\program files\debugging tools for windows (x64)

c:\Program Files\Debugging Tools for Windows (x64)>windbg -z c:\Windows\Minidump\070211-21866-01.dmp

c:\Program Files\Debugging Tools for Windows (x64)>
----------------------
However, the dumpchk.exe application presented the error windows below. For some reason it could not find the dmp file even though the directory address in my command entry was exactly what appeared in the transmittal report.

What could be wrong?




Why the "-z" switch? perhaps either debug, or dmp dir isnt in path. Also the instructions are for XP SP-3 the directory structure is different in win7.
My System SpecsSystem Spec
03 Jul 2011   #3
cyberbiker

Windows 7 Home Premium 64
 
 

zigzag3143, "windbg -z DumpFilePath" was in the instructions at How to read the small memory dump files that Windows creates for debugging.

Quote   Quote: Originally Posted by zigzag3143 View Post
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (thy.e 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
Attached is the zip archive containing my Minidump folde, which you requested in http://www.sevenforums.com/crashes-d...ay-driver.html. As you can see there have been many blue screens lately.

Thanks for sharing your knowledge.
My System SpecsSystem Spec
.


Reply

 Debugger Can't Find dmp File from Blue Screen




Thread Tools





Similar help and support threads
Thread Forum
Blue screen and no dump file
Hello, I have been having a very strange problem since a few weeks. I am developing a driver, and fatally got a few blue screens here and there. However, I noticed that since a few weeks the blue screens don't give a dump file anymore, despite the fact that the dump seems to be done (says it...
BSOD Help and Support
Often Blue screen [system_service_exception] dmp.file attached
Hi! I often get a BSOD of 0x0000003B . I use HD 6870 before have a same BSOD.I though it was video card hardware or ATI driver issue. ( I did use DriverSweeper to uninstall the driver and update a new ATI driver still no luck.) So I took the vidoe card out and replace a NVIDIA video card. A few...
BSOD Help and Support
Blue Screen w/ dmp file
Today I had dell through warranty exchange my old ram and video card. Then after a while of gaming (pc performed fine) my game randomly crashed and i had a windows error. "the instruction at 0x00dfde9f referenced memory at 0xcbc70576. the memory could not be read. Then i re-launched the game, same...
BSOD Help and Support
BLUE SCREEN with the all the info you need on a zip file! thx in adva
Guys i am FED UP !!! :( :mad: with this blue screens i have on Windows 7 ... never i got them on XP .. anyway it happens when i play games .. like silkroad online and Leaque of LEgends .. i have updated my video driver cards and sound ... and i am still getting all those differend kind of BOSD...
BSOD Help and Support
Blue screen (please analyze dmp file)
Please kindly help to analyze of problem dmp file? I find problem as boot by i have 2 dmp file link of dmp file, i cannot understand its 013010-26145-01.dmp 013010-26613-01.dmp thank you very much
BSOD Help and Support
Debugger / Blue Screen of Death help
This is my first time using the debugger, so bear with me. So, Windows 7 professional 64 bit RTM crashed with the dreaded Blue Screen of Death after just running for 5 days. All I was doing was changing one of the system fonts, hit the apply button, and Blue Screen of Death appeared. I tried...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App