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#1
Debugger Can't Find dmp File from Blue Screen
I had another blue screen on 2Jul11 at 9:35pm on my Asus 10005PE with the following Microsoft transmittal info on restart.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 48
BCP1: FFFFFA80049BF010
BCP2: 0000000003826000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\070211-21886-01.dmp
C:\Users\Cyberbiker\AppData\Local\Temp\WER-78094-0.sysdata.xml
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I installed the Windows Debugger software at http://www.microsoft.com/whdc/devtoo...g/default.mspx. The software was placed in C:\Program Files\Debugging Tools for Windows (x64)\ I then opened the command prompt, changed directories and entered the address of the dmp file exactly as instructed at http://support.microsoft.com/kb/315263. The following is the command window text.
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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Cyberbiker>cd c:\program files\debugging tools for windows (x64)
c:\Program Files\Debugging Tools for Windows (x64)>windbg -z c:\Windows\Minidump\070211-21866-01.dmp
c:\Program Files\Debugging Tools for Windows (x64)>
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However, the dumpchk.exe application presented the error windows below. For some reason it could not find the dmp file even though the directory address in my command entry was exactly what appeared in the transmittal report.
What could be wrong?