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#1
System freezes; have to manually reboot
Hello -
I have an Alienware Area-51 and I've had an ongoing problem were my system just comes to a complete halt. There isn't really a pattern to it. Sometimes it occurs while browsing the web, and other times while playing games.
I've thought for a while that it might be a driver issue, but all of them are up-to-date. However, my Creative X-Fi XtremeGamer (needs replaced) might be the cause of it. I've had multiple problems with it and have done many clean installs. Creative doesn't seem to release updates very often. Usually when my system stops, there's a weird sound that just keeps going until I manually turn of the computer via the power button. Sometimes it's a high-pitched beep, sometimes it's a pattern of repeating sounds. Both come from the speakers and not the CPU. I should also note that I've physically taken out the sound card and re-installed it to ensure the connection was okay.
I've also thought it could be that it might be overheating. I've been monitoring the cores' temperatures. They seem to stay in the range between 48°C-58°C. Unfortunately, many times when the system freezes, I have something up fullscreen which covers up my temperature monitor in my notification area so I can't see the exact temp at that time.
To add to the the possibility of it being a heat issue, the freezes tend to happen later in my sessions. Sometimes it lasts 5+ hours, others, maybe 2. I've noticed that when I'm playing system-intensive games, there seems to be a sort of faint hissing noise coming from where my hard drive is. What's interesting is that when this happens, the game tend to freeze for a few seconds continually, and this hissing sound follows that pattern: freeze - no hiss, motion - hiss.
My anti-virus programs, drivers, etc. are all up-to-date and have scanned multiple times with no signs of anything suspicious.
Edit: I should also add that upon manually rebooting, I get the "Windows was not shutdown properly: Boot into safe/normal mode" prompt every time. And since my keyboard doesn't workin in BSOD mode, I can't choose another choice and I have to wait for the default "normal" mode to timeout.
System specs:
Intel Core2 Extreme CPU Q6850 @ 3.00GHz
4GB DDR2 RAM
NVIDIA GeForce GTX 280
Creative X-Fi XtremeGamer
Windows 7 Home Premium 32-bit
If someone would toss some advice my way it would be appreciated. I don't know if the sound card could really be the problem, or if it could be overheating, or something else entirely.
Thanks in advance.