New
#1
Hibernate BSOD problem
Folks,
I've been troubleshooting on my own with minimal success. Basically, it is a 9f Stop Error, which my research shows is a driver problems. Checking Device Manager, it appears all the items have the latest drivers. I ran the memory test and it passed. I ran 'chkdsk /f', 'sfc /scannow' and both are good. I have BlueScreen View and WinDbg to review minidump files. Lately, it is saying pci.sys is the issue. I'm not convinced as that is a Microsoft component. I can't seem to restore to a point before the problem.
I have a recently purchased Toshiba Satellite C660 running Windows 7 Pro SP1 in 32-bit mode (Anytime Upgrade from Home Premium) with 4 GB of DDR3 RAM, 640 GB hard drive. Graphics: ATI Mobility Radeon HD 5740; Realtek HD Audio and Realtek PCIe FE Family Controller Network card. I have an AOC 936W external monitor, Microsoft Comfort Desktop 5000 keyboard and mouse and a Samsung USB drive as external devices. But, detaching all the peripherals for several troubleshooting sessions made no difference in behavior.
I grabbed the SF utility to generate reports as the BSOD posting instructions recommend and I will include attachments.
Here's hoping the pros here can shed light and the upload goes well.
Paul