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Windows 7: Random BSOD


03 Jul 2011   #1

Windows 7 Professional
 
 
Random BSOD

Good Evening,

I've been getting BSODs 3 times a day. I think the culprit could be ram. I've swapped out my RAM to times already and i even performed a new installaton of windows. I've been researching the BSOD error messages, but no luck.


Error message: SYSTEM_SERVICE_EXCEPTION 0x0000003b


OS: Windows 7 x64 Professional OEM

Has any experienced a similar issue? Thanks


My System SpecsSystem Spec
.

03 Jul 2011   #2

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by wizrl View Post
Good Evening,

I've been getting BSODs 3 times a day. I think the culprit could be ram. I've swapped out my RAM to times already and i even performed a new installaton of windows. I've been researching the BSOD error messages, but no luck.


Error message: SYSTEM_SERVICE_EXCEPTION 0x0000003b


OS: Windows 7 x64 Professional OEM

Has any experienced a similar issue? Thanks
please upload your .dmp files by following these instructions and we can hopefully glean more information and possibly help identify your driver or hardware issue ?
My System SpecsSystem Spec
03 Jul 2011   #3

Windows 7 Professional
 
 

Forgot to attach the minidump files
My System SpecsSystem Spec
.


03 Jul 2011   #4

Windows 7 Professional
 
 

Any thoughts? I usually get the BSOD when playing video games.
My System SpecsSystem Spec
04 Jul 2011   #5

win7 ultimate / virtual box
 
 

what power supply are you using ?

both .dmp files show a 3b error one blaming the NTkernel and the other blaming Steam.exe but neither will be a direct cause.

3b crashes are when an exception happens during a system service , pos Vcore or voltage instability, or I have seen this with avast AV ?

are there any clues in your Reliability History ?

also please download and run CPU-Z select the memory and speed tabs and post the screenies here ?
My System SpecsSystem Spec
04 Jul 2011   #6

Windows 7 Professional
 
 

I have a COOLER MASTER Silent Pro M600 600W power supply. There isn't much in the Reliability history since i formatted it a week ago. I'm running NOD32 AV. But i tried uninstalling my AV and i'm still getting BSOD.

I've attached the CPU-Z memory and speed tabs. Thanks
My System SpecsSystem Spec
05 Jul 2011   #7

win7 ultimate / virtual box
 
 

I think this could be memory voltage settings and I assume it is currently set to auto in the bios ?

If this is the case try setting the voltage manually to 1.5v and monitor for problems ?
My System SpecsSystem Spec
17 Jul 2011   #8

Windows 7 Professional
 
 

Thanks for your help. I've tried changing the voltage settings to the correct one, but i'm still getting BSOD. I swapped out my RAM 3 times, testing each slot. I spoke to ASUS teck support and they said I need a larger power supply, and think that's insane. Am i'm missing something?
My System SpecsSystem Spec
18 Jul 2011   #9

win7 ultimate / virtual box
 
 

power supplies can cause crashes like you are getting so it might be worth trying another to eliminate it as a possibilty, but better to borrow one rather than splash out and buy one ?
My System SpecsSystem Spec
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 Random BSOD




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