safe mode help

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  1. Posts : 546
    7
       #1

    safe mode help


    when i try to load safe mode it loads the drives but it stays on that screen and will not enter safe mode after some mins it restarts
      My Computer


  2. Posts : 11,424
    Windows 7 Ultimate 64
       #2

    You are hitting F8 on boot up, correct?
      My Computer


  3. Posts : 546
    7
    Thread Starter
       #3

    it enters safe mode were it loads the core things for safe mode at that point it stays on that screen were it says loading drivers and will not enter safe mode and at the loading drivers screen after some mins it restarts
      My Computer


  4. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #4

    What method are you using to enter safe mode?

    If you do not pick an option it will automatically start the option that is highlighted.

    Safe Mode
      My Computer


  5. Posts : 11,424
    Windows 7 Ultimate 64
       #5

    Wicca,
    Not good! But the system still boots normally but with the trojan and the screen flicker.
      My Computer


  6. Posts : 546
    7
    Thread Starter
       #6

    i already selected safe mode read carefull on what i am saying
      My Computer


  7. Posts : 546
    7
    Thread Starter
       #7

    yeah i notice nothin out of the ordinary when it boots up my computer is fast and in process explorer app there is no odd applications in process
      My Computer


  8. Posts : 11,424
    Windows 7 Ultimate 64
       #8

    In safe mode please run a deep complete AV scan and report if it identified and got rid of same?
      My Computer


  9. Posts : 546
    7
    Thread Starter
       #9

    here is screenshot of what i am doing now
    i am packed with a anti-malware arsonal if there is any threat left i will get it
      My Computer


  10. Posts : 546
    7
    Thread Starter
       #10

    hello i said i can't get into it it loads the drives and gets stuck on that screen and after a few it reboots it never makes it as far as the safe mode desktop
      My Computer


 
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