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04 Jul 2011
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#1 | | Windows 7 Home Premium 64bit |
Need Help... I have an HP DV4T 1400 Laptop running on an upgrade CD version of Windows 7 Home Premium 64Bit from Windows XP. I have had to reformat this computer many times before due to other problems, but now I keep getting a BSOD. I believe that the problem is my display driver. My screen kept blacking out and then flickering back on with a message at the right hand bottom corner saying that the Display Driver failed but Windows recovered. I also notice that my display starts to have very small green looking dots on it anytime I am watching a video or have graphics loaded. I tried updating my drivers on the HP website, but then came to read that the HP Drivers only work for Windows XP for some reason. After that I tried to system restore my computer to an earlier point, but the only point that saved was 2 days prior to me updating the drivers. After a couple of failed attempts at restoring, which also resulted in errors, I decided to reformat. When trying to reformat, the full process goes through but at the last stage the install doesn't take and returns me to this version of windows I have now, the one with the problems. I am not very tech savy but if given specific directions, I believe I can solve this problem myself if anyone can offer me a detailed solution.
Some Additional Info:
My graphics chip is an Mobile Intel (R) 4 Series Express Chipset Family.
I also cannot access the BiOS at start up, the start up just opens windows and provides my login to the system.
I've read up on the partition option, but I am not sure if my computer has it and when I try to activate, it warns me that if I don't have a partition set then my computer might stop working, so I'm stuck at what to do there.
Thanks in advance, if anyone can help I would greatly appreciate it! | My System Specs |
| OS Windows 7 Home Premium 64bit |
04 Jul 2011
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#2 | | Windows 7 Pro X64 SP1 Danbury, CT |
Do you mean "format", which wipes the partition in which you're installing Windows, or just a Windows re-installation? I've never seen a reformat fail and return to the current Windows installation.
The retail upgrade version of Windows 7 permits you to delete the installation partition, re-create and format it. (That's if the machine is booted from the installation DVD.) I don't know about the version HP provides.
Are these the graphics drivers you tried? Mobile Intel 4 Series Express Chipset Family Graphics Driver (64-bit) HP Pavilion dv4t-1400 CTO Entertainment Notebook PC - HP Customer Care (United States - English)=
If you can't get into the BIOS setup, you have a problem that does not involve the operating system. It may be a hardware problem. The "green dots" bit sounds like a grahics adapter failure. | My System Specs | | System Manufacturer/Model Number homegrown OS Windows 7 Pro X64 SP1 CPU Intel Core I7-3930k Motherboard Asus P9X79 Pro Memory 16 GB Gskill DDR3-2133 Graphics Card eVGA GTX680 Sound Card Creative X-Fi Titanium Monitor(s) Displays As PA246Q Screen Resolution 1920 X 1200 Keyboard cheap Logitech USB Mouse Microsoft Intellimouse Explorer (old optical) USB PSU PCP&C Silencer 750 Crossfire Case Silverstone FT02 Cooling Noctua NH-D14 Hard Drives Corsair Force GT, 120 GB
WDC 1.5TB Caviar Black Internet Speed 6Mb cable Other Info Pioneer BDR-205
Samsung SH-203B
Monsoon 5.1 speakers |
04 Jul 2011
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#3 | | Windows 7 Home Premium 64bit |
Hi
First of all thank you for the quick response, appreciate it!
I want to "format" in the sense that I wanted to wipe out everything on the computer and start fresh from Windows 7.
Basically when the installation of Windows 7 happens, right at the last stage where the computer restarts to the clean install, it does not take and Windows returns to the previous OS I am operating. Everything is the same as it was before I even did the format.
Before when I would reformat in that sense, it would give me the option to do what you mentioned but I would wipe out the entire thing. I believe the HP version is the same.
The link you provided is the graphics driver update that I tried, and after that installation of the driver update I started getting these green dots around video and then the BSOD which leads to a restart. I finally got the f8 option to go through on the start up screen and tried to run windows repair but the computer froze.
Any other options I can try?
Thanks again! | My System Specs | | OS Windows 7 Home Premium 64bit |
04 Jul 2011
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#4 | | Windows 7 Ultimate SP1 64-Bit Peterborough, England |
When you upgraded, did you run the Windows 7 Upgrade Advisor first? It scans your computer and flags up any issues relating to your hardware and software. Windows 7 Upgrade Advisor - Download - Microsoft Windows Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads
You can still run it even though you've already upgraded, but going by what you've said so far, it's more than likely your graphics card wants updating for Windows 7. | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
04 Jul 2011
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#5 | | Windows 7 Home Premium 64bit |
I did not run the update adviser when I first upgraded Windows 7. I just tried to download it from the link you provided and I got this message..."The program can't start because UxTheme.dll is missing from your computer. Try reinstalling the program to fix this problem."
Update: It gave me that same error for diff files on the top about 5 times and then is now letting me download the adviser.
Last edited by thetvwatcher; 04 Jul 2011 at 11:52 AM..
Reason: Update
| My System Specs | | OS Windows 7 Home Premium 64bit |
04 Jul 2011
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#6 | | Windows 7 Home Premium 64bit |
The results all came back normal, so now I am kind of confused as to what to do... | My System Specs | | OS Windows 7 Home Premium 64bit |
04 Jul 2011
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#8 | | Windows 7 Ultimate SP1 64-Bit Peterborough, England |
I think your next step should be to run a scan on your system files. SFC /SCANNOW Command - System File Checker | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
04 Jul 2011
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#9 | | Windows 7 Pro X64 SP1 Danbury, CT |

Quote: Originally Posted by thetvwatcher Basically when the installation of Windows 7 happens, right at the last stage where the computer restarts to the clean install, it does not take and Windows returns to the previous OS I am operating. Everything is the same as it was before I even did the format. I think we have a language problem here. "Format" wipes the partition. It sounds like you haven't done that.
(Usually, when I'm re-installing the operating system, I delete the OS partition, and start from scratch.) | My System Specs | | System Manufacturer/Model Number homegrown OS Windows 7 Pro X64 SP1 CPU Intel Core I7-3930k Motherboard Asus P9X79 Pro Memory 16 GB Gskill DDR3-2133 Graphics Card eVGA GTX680 Sound Card Creative X-Fi Titanium Monitor(s) Displays As PA246Q Screen Resolution 1920 X 1200 Keyboard cheap Logitech USB Mouse Microsoft Intellimouse Explorer (old optical) USB PSU PCP&C Silencer 750 Crossfire Case Silverstone FT02 Cooling Noctua NH-D14 Hard Drives Corsair Force GT, 120 GB
WDC 1.5TB Caviar Black Internet Speed 6Mb cable Other Info Pioneer BDR-205
Samsung SH-203B
Monsoon 5.1 speakers |
04 Jul 2011
|
#10 | | Windows 7 Home Premium 64 bit Oklahoma |

Quote: Originally Posted by bobkn 
Quote: Originally Posted by thetvwatcher Basically when the installation of Windows 7 happens, right at the last stage where the computer restarts to the clean install, it does not take and Windows returns to the previous OS I am operating. Everything is the same as it was before I even did the format. I think we have a language problem here. "Format" wipes the partition. It sounds like you haven't done that.
(Usually, when I'm re-installing the operating system, I delete the OS partition, and start from scratch.) I agree if the format is being done with the Win 7 dvd there is no way it is reverting back to the old OS. We can't be hearing the whole problem with this install. | My System Specs | | System Manufacturer/Model Number Dell XPS 730 OS Windows 7 Home Premium 64 bit CPU Intel Core 2 quad Extreme Q9770 @ 3.2 GHz Memory 4x2 GB Muskin 1600 MHz ram Graphics Card NVidia GTX 250 Sound Card Soundblaster X-Fi Fatality Champion Monitor(s) Displays 2 Dell 2007WFP Ultrascans Screen Resolution 3360 x 1050 Keyboard MS Natrual Keyboard Pro Mouse Logitech Wireless Trackball PSU 1000 Watt Cooling air Hard Drives WD Black 1TB sata, 2-WD Black 500 sata, 2-Seagate 500 Go external Internet Speed DSL Elite All times are GMT -5. The time now is 05:03 AM. | |