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Windows 7: Freezing at Startup


04 Jul 2011   #1

Windows 7 Professional 64-Bit
 
 
Freezing at Startup

Hello,

First, as this is my first post, if this is placed in the wrong section, please move accordingly.

When I boot into the operating system, I am unable to click the start button or any of the applications on my desktop. When I hover the pointer over the button, the circle is spinning. Pressing Ctrl + Alt + Delete works sometimes, but never immediatly, and I always have to do it several times for the task manager to open.

I have already done the following resulting in absolutely no errors:
  1. Memtest86+ for 24 hours.
  2. Prime 95 Blend for 24 hours.
  3. 20 Maximum runs of Intel Burn Test.
  4. Ran Chdsk on all four of the system's hard drives.
  5. Reformatted all four drives twice and installed the operating system along with all updated drivers twice.
  6. Ran a complete virus scan on all four drives using AVG Free, Shaw-Secure, Microsoft Security Essentials, and Norton Internet Security 2011.
  7. Ensured in the BIOS that the memory is running at its appropriate timing and speed.
I tried using the 64-Bit version of the Windows 7 Hotfix found at the following link, but every time it says it does not apply to the system: Help and Support. I chose the X64 platform.

Thank you in advance to everyone who helps!

My System SpecsSystem Spec
.

04 Jul 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome To the Forum
Test with a clean boot and see if that reveals any answers
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
My System SpecsSystem Spec
04 Jul 2011   #3

Windows 7 Professional 64-Bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Welcome To the Forum
Test with a clean boot and see if that reveals any answers
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Yes, I have tried with a clean boot, and the problem still continues.
My System SpecsSystem Spec
.


04 Jul 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If it works in safe mode its a driver. Try safe mode
My System SpecsSystem Spec
04 Jul 2011   #5

Windows 7 Professional 64-Bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
If it works in safe mode its a driver. Try safe mode
Yes, it works in safe mode. How do I fix the issue then? I downloaded all the drivers from MSI's website, and the Intel Rapid Storage Technology from Intel's website.
My System SpecsSystem Spec
04 Jul 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

This should diagnose the problem, but it comes with a warning.
It is in Beta
I have seen 3 members use it, and for two it solved the problem. the third says that Soluto screwed it even more. The choice is yours.
About Soluto
Be sure to make a system restore point before installing.
My System SpecsSystem Spec
04 Jul 2011   #7

Windows 7 Professional 64-Bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
This should diagnose the problem, but it comes with a warning.
It is in Beta
I have seen 3 members use it, and for two it solved the problem. the third says that Soluto screwed it even more. The choice is yours.
About Soluto
Be sure to make a system restore point before installing.
And what does it do? Did they have similar issues to mine?
My System SpecsSystem Spec
04 Jul 2011   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

What it is suppose to do is tell you which drivers cause problems at boot. Again, I dont need it and did not use it myself. Soluto is just one of the many things that I learned while helping others. "The best way to learn is to teach".
My System SpecsSystem Spec
05 Jul 2011   #9

Windows 7 Professional 64-Bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
What it is suppose to do is tell you which drivers cause problems at boot. Again, I dont need it and did not use it myself. Soluto is just one of the many things that I learned while helping others. "The best way to learn is to teach".
Unfortunately, using Solutu has not resolved my issues. What else can be done?
My System SpecsSystem Spec
05 Jul 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Can you give me detail information on what happened when you tried Soluto?
My System SpecsSystem Spec
Reply

 Freezing at Startup




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