New
#1
Physical dump memory
The problem is actually on my sister's laptop. Operating system is Windows 7 Ultimate, 64-bit
Whenever the laptop is turned on, a blue screen appears which shows something like physical memory dump. I am not sure what codes/values are actually shown since we currently live in different places. The problem started when KIS 2012 was installed. A trial version of it was downloaded from the kaspersky website.
She did a system restore via safe mode, but that did not solve the problem and also the safe mode does not allow to uninstall the KIS
Any suggestions please