BSOD On HP Envy 15 2ND Gen


  1. Posts : 14
    Windows 7 Ultimate x64
       #1

    BSOD On HP Envy 15 2ND Gen


    Hey Guys I have another crash on my hands. This time it has something to do with hiber_iaStor.sys

    I have uploaded the files as requiered

    I am suspecting the Intel Matrix Drivers from Googling but I am not sure.

    Thanks for you help in advance.
      My Computer


  2. Posts : 1,808
    Windows 7 64b Ultimate
       #2

    Hello Timestap welcome to SF!

    Your guess is right...

    HTML Code:
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000004, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800f320655, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f07100
     0000000000000004 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    hiber_iaStor+6e655
    fffff880`0f320655 83780401        cmp     dword ptr [rax+4],1
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88007daf2c0 -- (.trap 0xfffff88007daf2c0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=0fc085f88bffff13 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800f320655 rsp=fffff88007daf450 rbp=fffffa8003cb91a0
     r8=fffffa8006a3c480  r9=0000000000000000 r10=fffff88007daf5b0
    r11=fffff8800f4ae6d8 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up di pl zr na po nc
    hiber_iaStor+0x6e655:
    fffff880`0f320655 83780401        cmp     dword ptr [rax+4],1 ds:2711:00000000`00000004=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002cd72a9 to fffff80002cd7d00
    
    STACK_TEXT:  
    fffff880`07daf178 fffff800`02cd72a9 : 00000000`0000000a 00000000`00000004 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`07daf180 fffff800`02cd5f20 : 00000065`00000003 00000000`00000000 00000000`00000000 fffffa80`06a3c480 : nt!KiBugCheckDispatch+0x69
    fffff880`07daf2c0 fffff880`0f320655 : 00000000`000c00e1 00000000`000000e1 00000000`00000001 00000000`00000000 : nt!KiPageFault+0x260
    fffff880`07daf450 00000000`000c00e1 : 00000000`000000e1 00000000`00000001 00000000`00000000 fffff880`03b67180 : hiber_iaStor+0x6e655
    fffff880`07daf458 00000000`000000e1 : 00000000`00000001 00000000`00000000 fffff880`03b67180 fffff880`07daf4d0 : 0xc00e1
    fffff880`07daf460 00000000`00000001 : 00000000`00000000 fffff880`03b67180 fffff880`07daf4d0 daad5255`81b9b99f : 0xe1
    fffff880`07daf468 00000000`00000000 : fffff880`03b67180 fffff880`07daf4d0 daad5255`81b9b99f 00000085`693323ca : 0x1
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    hiber_iaStor+6e655
    fffff880`0f320655 83780401        cmp     dword ptr [rax+4],1
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  hiber_iaStor+6e655
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hiber_iaStor
    
    IMAGE_NAME:  hiber_iaStor.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b0721b5
    
    FAILURE_BUCKET_ID:  X64_0xD1_hiber_iaStor+6e655
    
    BUCKET_ID:  X64_0xD1_hiber_iaStor+6e655
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm hiber_iaStor
    start             end                 module name
    fffff880`0f2b2000 fffff880`0f4ba000   hiber_iaStor T (no symbols)           
        Loaded symbol image file: hiber_iaStor.sys
        Image path: \SystemRoot\System32\Drivers\hiber_iaStor.sys
        Image name: hiber_iaStor.sys
        Timestamp:        Sat Nov 21 00:09:41 2009 (4B0721B5)
        CheckSum:         00085D2F
        ImageSize:        00208000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Some solutions point to setting of the sleep mode to never. See : BSOD: hiber-iastor.sys Driver unloaded without cancelling pending - Microsoft Answers
      My Computer


 

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