suddenly blue screens


  1. Posts : 24
    Windows 7 Ultimate 64bit
       #1

    suddenly blue screens


    Hi,
    I dont know whats going wrong with my pc. I got 4 blue screens in the last 2 days.I have never seen a blue screen before on my pc.The pc is 2 years old.

    Here are the specs:

    Windows 7 Ultimate x86 Version 6.1.7601 SP 1 Bulid 7601
    Intel(R) Core(TM)2 Duo CPU E7500 @2.93 Ghz (2 CPUs)
    RAM 4GB
    Graphics Card: ATI Radeon HD 4890 2GB

    Here is the attachment of Windows_NT6_BSOD_jcgriff2 folder and the PERFMON HTML file:
    Attachment 166155
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Remove TunUP Utilities since it could have messed up your system
    Windows 7 does not need any 'TuneUp' software or whatsoever related utilities
    Run SFC /SCANNOW Command - System File Checker

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Update your Logitech Mouse/Keyboard software, http://www.logitech.com/en-us/support-downloads

    Run a scan of Malwarebytes

    Run a RAM test RAM - Test with Memtest86+
    Code:
    sptd.sys        0x8be2c000    0x8bf1f000    0x000f3000    0x4ad245ea    12/10/2009 00:54:02
    Code:
    TuneUpUtilitiesDriver32.sys        0x9d2c1000    0x9d2c1d00    0x00000d00    0x4ab2238f    17/09/2009 15:54:55
      My Computer


  3. Posts : 1,808
    Windows 7 64b Ultimate
       #3

    Hello Omonoia91, welcome to SF!
    I miss the msconfig32 info in your upload.

    Your error in the dump looks like you got that last error while playing League of Legends, correct? Did that work well before or is it a new game for this pc?


    What I do see is loads of errors with tv-configMg.

    Please check:
    You may try to boot from Safe Mode to determine the issue.
    The error related to "tv-configMg" is most likely caused by hidden device.
    Please go to Device Manager, hit View and click show hidden devices, then try to uninstall the hidden devices to have a test.
      My Computer


  4. Posts : 24
    Windows 7 Ultimate 64bit
    Thread Starter
       #4

    yowanvista said:
    Remove TunUP Utilities since it could have messed up your system
    Windows 7 does not need any 'TuneUp' software or whatsoever related utilities
    Run SFC /SCANNOW Command - System File Checker

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Update your Logitech Mouse/Keyboard software, Support + Downloads

    Run a scan of Malwarebytes

    Run a RAM test RAM - Test with Memtest86+
    Code:
    sptd.sys        0x8be2c000    0x8bf1f000    0x000f3000    0x4ad245ea    12/10/2009 00:54:02
    Code:
    TuneUpUtilitiesDriver32.sys        0x9d2c1000    0x9d2c1d00    0x00000d00    0x4ab2238f    17/09/2009 15:54:55
    Ok thanks for the advices, i am going to run the tests and see whats going on.




    MvdB said:
    Hello Omonoia91, welcome to SF!
    I miss the msconfig32 info in your upload.

    Your error in the dump looks like you got that last error while playing League of Legends, correct? Did that work well before or is it a new game for this pc?


    What I do see is loads of errors with tv-configMg.

    Please check:
    You may try to boot from Safe Mode to determine the issue.
    The error related to "tv-configMg" is most likely caused by hidden device.
    Please go to Device Manager, hit View and click show hidden devices, then try to uninstall the hidden devices to have a test.
    League of Legends was working ok and now its working without problems, just 1 time when i started it i got blue screen at login screen.I will unistall the hidden devices and will see
      My Computer


 

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