Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Bsod system_thread_exception_not_handled


05 Jul 2011   #1
Glaros

Windows 7 Ultimate 32bit
 
 
Bsod system_thread_exception_not_handled

(while i was writing here another BSOD appeared)

computer is "old" (2009), after many BSOD at windows xp and windows 7 ultimate x64 I installed windows 7 ultimate x86 a week ago. I was prepared for BSOD and after my personal research I uninstalled the display driver, windows installed and installed by myself the original from ati site. all were fine (5-6 days now) since today.
i had utorrent open downloading and when I returned i saw the minidump files open and everything closed.then after some minutes while i was writing here and everything was closed except firefox another BSOD!

OS: Windows 7 ultimate x64
CPU: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz 3.17GHz
RAM: 4.00 GB (3.00 GB usable)* *first time I see that, last days I could use all 4GB! (?!)*
GPU: ASUS EAH5850 1GB DDR5

BlueScreenView says:
Caused by driver atikmdag.sys
atikmpag.sys
dxgkrnl.sys
NETIO.SYS
ntkrnlpa.exe
tcpip.sys

I have my minidumps attached for you
btw why I can't use all 4GB RAM ? I could some days ago


My System SpecsSystem Spec
05 Jul 2011   #2
Glaros

Windows 7 Ultimate 32bit
 
 

I could use all 4GB because I had windows ultimate x64 right ? silly me.. nevermind with that!

Looking forward to your search
George
My System SpecsSystem Spec
07 Jul 2011   #3
Glaros

Windows 7 Ultimate 32bit
 
 

anyone guys ? :/
My System SpecsSystem Spec
07 Jul 2011   #4
yowanvista

Windows 8.1 Pro x64
 
 

BSODs caused by your display driver, the problem lies in your Graphics card or RAM, it is hardware related
STOP 0x116: VIDEO_TDR_ERROR troubleshooting

RAM - Test with Memtest86+
If the RAM is ok then the cause is the HD5850, a RMA would be necessary
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {85188310, 90529d68, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+5d68 )


VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 85188310, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 90529d68, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+5d68
90529d68 8bff            mov     edi,edi

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
8eaefba4 906bac26 00000116 85188310 90529d68 nt!KeBugCheckEx+0x1e
8eaefbc8 906bba45 90529d68 00000000 00000002 dxgkrnl!TdrBugcheckOnTimeout+0x8d
8eaefbec 906eb92c 00000000 00000000 8eaefcb0 dxgkrnl!TdrIsRecoveryRequired+0xb8
8eaefc64 90712c1d fffffcfb 0003a744 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
8eaefc90 906f2993 871ca458 8eaefcb0 00000102 dxgmms1!VidSchWaitForCompletionEvent+0x16f
8eaefd28 907173c9 00000000 82a793c1 871ca458 dxgmms1!VidSchiScheduleCommandToRun+0x14d
8eaefd3c 90717485 871ca458 00000000 87290410 dxgmms1!VidSchiRun_PriorityTable+0xf
8eaefd50 82c4b9df 871ca458 a0f4fb25 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8eaefd90 82afd219 90717406 871ca458 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+5d68
90529d68 8bff            mov     edi,edi

SYMBOL_NAME:  atikmpag+5d68

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dae3541

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys

BUCKET_ID:  0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
07 Jul 2011   #5
Glaros

Windows 7 Ultimate 32bit
 
 

thanks yowanvista for your reply. I will run Memtest86+ now.
I got another BSOD from my last visit here, I uploaded the minidump file.
brb with the results from Memtest
My System SpecsSystem Spec
08 Jul 2011   #6
Glaros

Windows 7 Ultimate 32bit
 
 

Hello again yowanvista.
Memtest was running for 16 hours yesterday as i fell asleep :P
After 16 hours of testing and 14 passes found 1 error at 9th pass at the 3rd test I believe.
So what should I do next ? Test each stick of RAM separately ?
My System SpecsSystem Spec
08 Jul 2011   #7
wish

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Glaros View Post
Hello again yowanvista.
Memtest was running for 16 hours yesterday as i fell asleep :P
After 16 hours of testing and 14 passes found 1 error at 9th pass at the 3rd test I believe.
So what should I do next ? Test each stick of RAM separately ?
Yes test each stick individually.
Also test each slot with a known good stick to find out whether there is any bad mobo slot.
My System SpecsSystem Spec
11 Jul 2011   #8
Glaros

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by wish View Post
Yes test each stick individually.
Also test each slot with a known good stick to find out whether there is any bad mobo slot.
Hello again!
I am back with wierds news. My mb has 4 slots, 2 blue, 2 pink.. I checked both of my RAM at first slot(blue) and after 27 and 19 passes nothing showed up, no error. I was like damn.. motherboard must be the problem but at the third slot(second blue) memtest hasnt shown an error either after 17 passes now..
How is that possible ? anyone experienced enough here with a theory ?
what should I do next ?!
My System SpecsSystem Spec
12 Jul 2011   #9
wish

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Glaros View Post
Hello again!
I am back with wierds news. My mb has 4 slots, 2 blue, 2 pink.. I checked both of my RAM at first slot(blue) and after 27 and 19 passes nothing showed up, no error. I was like damn.. motherboard must be the problem but at the third slot(second blue) memtest hasnt shown an error either after 17 passes now..
How is that possible ? anyone experienced enough here with a theory ?
what should I do next ?!
Did you have another BSOD since then?
Would be better to follow this instruction and collect more files:
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
24 Jul 2011   #10
Glaros

Windows 7 Ultimate 32bit
 
 

hello again.
I have only 1 stick of RAM connected since I don't spend so time with the computer nowadays and today I returned home to see that another BSOD had appeared.
i have attached the minidump file can you please check it again ?
its so annoying trying to find whats happening and can't find the actual problem :S
My System SpecsSystem Spec
Reply

 Bsod system_thread_exception_not_handled




Thread Tools



Similar help and support threads for2: Bsod system_thread_exception_not_handled
Thread Forum
BSOD-Gaming-SYSTEM_THREAD_EXCEPTION_NOT_HANDLED BSOD Help and Support
bsod SYSTEM_THREAD_EXCEPTION_NOT_HANDLED HELP! BSOD Help and Support
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED BSOD at windows 7 startup BSOD Help and Support
BSoD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, 0x1000007e BSOD Help and Support
Windows 8 BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - ndu.sys BSOD Help and Support
Solved BSOD,system_thread_exception_not_handled + M BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:05 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App