Windows 7: Bsod system_thread_exception_not_handled

Glaros · 05 Jul 2011

(while i was writing here another BSOD appeared)

computer is "old" (2009), after many BSOD at windows xp and windows 7 ultimate x64 I installed windows 7 ultimate x86 a week ago. I was prepared for BSOD and after my personal research I uninstalled the display driver, windows installed and installed by myself the original from ati site. all were fine (5-6 days now) since today.
i had utorrent open downloading and when I returned i saw the minidump files open and everything closed.then after some minutes while i was writing here and everything was closed except firefox another BSOD!

OS: Windows 7 ultimate x64
CPU: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz 3.17GHz
RAM: 4.00 GB (3.00 GB usable)* *first time I see that, last days I could use all 4GB! (?!)*
GPU: ASUS EAH5850 1GB DDR5

BlueScreenView says:
Caused by driver atikmdag.sys
atikmpag.sys
dxgkrnl.sys
NETIO.SYS
ntkrnlpa.exe
tcpip.sys

I have my minidumps attached for you

btw why I can't use all 4GB RAM ? I could some days ago

Glaros · 05 Jul 2011

I could use all 4GB because I had windows ultimate x64 right ? silly me.. nevermind with that!

Looking forward to your search
George

Glaros · 07 Jul 2011

anyone guys ? :/

**yowanvista** · 07 Jul 2011

BSODs caused by your display driver, the problem lies in your Graphics card or RAM, it is hardware related
STOP 0x116: VIDEO_TDR_ERROR troubleshooting

RAM - Test with Memtest86+
If the RAM is ok then the cause is the HD5850, a RMA would be necessary

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {85188310, 90529d68, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+5d68 )


VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 85188310, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 90529d68, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+5d68
90529d68 8bff            mov     edi,edi

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
8eaefba4 906bac26 00000116 85188310 90529d68 nt!KeBugCheckEx+0x1e
8eaefbc8 906bba45 90529d68 00000000 00000002 dxgkrnl!TdrBugcheckOnTimeout+0x8d
8eaefbec 906eb92c 00000000 00000000 8eaefcb0 dxgkrnl!TdrIsRecoveryRequired+0xb8
8eaefc64 90712c1d fffffcfb 0003a744 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
8eaefc90 906f2993 871ca458 8eaefcb0 00000102 dxgmms1!VidSchWaitForCompletionEvent+0x16f
8eaefd28 907173c9 00000000 82a793c1 871ca458 dxgmms1!VidSchiScheduleCommandToRun+0x14d
8eaefd3c 90717485 871ca458 00000000 87290410 dxgmms1!VidSchiRun_PriorityTable+0xf
8eaefd50 82c4b9df 871ca458 a0f4fb25 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8eaefd90 82afd219 90717406 871ca458 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+5d68
90529d68 8bff            mov     edi,edi

SYMBOL_NAME:  atikmpag+5d68

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dae3541

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys

BUCKET_ID:  0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------

Glaros · 07 Jul 2011

thanks yowanvista for your reply. I will run Memtest86+ now.
I got another BSOD from my last visit here, I uploaded the minidump file.
brb with the results from Memtest

Glaros · 08 Jul 2011

Hello again yowanvista.
Memtest was running for 16 hours yesterday as i fell asleep :P
After 16 hours of testing and 14 passes found 1 error at 9th pass at the 3rd test I believe.
So what should I do next ? Test each stick of RAM separately ?

wish · 08 Jul 2011

Quote: Originally Posted by Glaros

Hello again yowanvista.
Memtest was running for 16 hours yesterday as i fell asleep :P
After 16 hours of testing and 14 passes found 1 error at 9th pass at the 3rd test I believe.
So what should I do next ? Test each stick of RAM separately ?

Yes test each stick individually.
Also test each slot with a known good stick to find out whether there is any bad mobo slot.

Glaros · 11 Jul 2011

Quote: Originally Posted by wish

Yes test each stick individually.
Also test each slot with a known good stick to find out whether there is any bad mobo slot.

Hello again!
I am back with wierds news. My mb has 4 slots, 2 blue, 2 pink.. I checked both of my RAM at first slot(blue) and after 27 and 19 passes nothing showed up, no error. I was like damn.. motherboard must be the problem but at the third slot(second blue) memtest hasnt shown an error either after 17 passes now..
How is that possible ? anyone experienced enough here with a theory ?
what should I do next ?!

wish · 12 Jul 2011

Quote: Originally Posted by Glaros

Hello again!
I am back with wierds news. My mb has 4 slots, 2 blue, 2 pink.. I checked both of my RAM at first slot(blue) and after 27 and 19 passes nothing showed up, no error. I was like damn.. motherboard must be the problem but at the third slot(second blue) memtest hasnt shown an error either after 17 passes now..
How is that possible ? anyone experienced enough here with a theory ?
what should I do next ?!

Did you have another BSOD since then?
Would be better to follow this instruction and collect more files:
http://www.sevenforums.com/crashes-d...tructions.html

Glaros · 24 Jul 2011

hello again.
I have only 1 stick of RAM connected since I don't spend so time with the computer nowadays and today I returned home to see that another BSOD had appeared.
i have attached the minidump file can you please check it again ?
its so annoying trying to find whats happening and can't find the actual problem :S

Windows 7: Bsod system_thread_exception_not_handled

Bsod system_thread_exception_not_handled problems?