BSOD Win 7 64 bit

jackofheartz · 05 Jul 2011

Hello,

I have a HP Touchsmart 600 PC with Windows 7 64bit running that is randomly giving blue screens. I have attached the dump files and system health report as advised and would be thankful if someone could look them over and give me some advice. If I need to upload anything else please lmk.

thanks,
dan

Maguscreed · 05 Jul 2011

Some is interrupting normal network operations as well as touch features and causing the crashes. Since I can't trace it to anything else I'm going to have to say it's norton.

Code:

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffb5000000108, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88000f18242, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000007, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ef8100
 fffffb5000000108 

FAULTING_IP: 
Wdf01000!FxDevice::Dispatch+a6
fffff880`00f18242 ff5040          call    qword ptr [rax+40h]

MM_INTERNAL_CODE:  7

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  System

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88009a229d0 -- (.trap 0xfffff88009a229d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffb50000000c8 rbx=0000000000000000 rcx=fffffa8006f61e90
rdx=fffffa800609e2c0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88000f18242 rsp=fffff88009a22b60 rbp=fffffa8004ce8370
 r8=fffffa8006c47770  r9=fffffa8006f5a000 r10=fffff88003163ac0
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac po cy
Wdf01000!FxDevice::Dispatch+0xa6:
fffff880`00f18242 ff5040          call    qword ptr [rax+40h] ds:3030:fffffb50`00000108=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c73357 to fffff80002cc8d00

STACK_TEXT:  
fffff880`09a22868 fffff800`02c73357 : 00000000`00000050 fffffb50`00000108 00000000`00000000 fffff880`09a229d0 : nt!KeBugCheckEx
fffff880`09a22870 fffff800`02cc6e2e : 00000000`00000000 fffffb50`00000108 fffffa80`0609e500 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x44811
fffff880`09a229d0 fffff880`00f18242 : 00000000`00000000 fffffa80`07803020 fffffa80`077ef2b0 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`09a22b60 fffff880`00f0478e : 0000057f`f87fb848 00000000`00000000 fffffa80`04ce8370 00000000`00000000 : Wdf01000!FxDevice::Dispatch+0xa6
fffff880`09a22b90 fffff880`04414846 : fffffa80`06f8ebe0 fffffa80`078047b0 fffffa80`07803020 0000057f`f87fb848 : Wdf01000!imp_WdfRequestSend+0x43a
fffff880`09a22be0 fffff880`00f216fb : fffffa80`077f16e0 fffff800`02e662b8 00000000`00000000 fffffa80`077f16e0 : circlass!IrClassResubmitPingPongIoctlRequest+0x126
fffff880`09a22c50 fffff800`02fbf0c3 : fffffa80`04cead40 00000000`00000000 fffffa80`09c5e040 fffffa80`09c5e040 : Wdf01000!FxWorkItem::WorkItemThunk+0x113
fffff880`09a22c80 fffff800`02cd3021 : fffff800`02fac200 fffffa80`09c5e001 00000000`00000000 fffff800`02e662b8 : nt!IopProcessWorkItem+0x23
fffff880`09a22cb0 fffff800`02f6532e : 00000000`00000000 fffffa80`09c5e040 00000000`00000080 fffffa80`03aedb30 : nt!ExpWorkerThread+0x111
fffff880`09a22d40 fffff800`02cba666 : fffff800`02e3be80 fffffa80`09c5e040 fffff800`02e49cc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`09a22d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
circlass!IrClassResubmitPingPongIoctlRequest+126
fffff880`04414846 84c0            test    al,al

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  circlass!IrClassResubmitPingPongIoctlRequest+126

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: circlass

IMAGE_NAME:  circlass.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc0a

FAILURE_BUCKET_ID:  X64_0x50_circlass!IrClassResubmitPingPongIoctlRequest+126

BUCKET_ID:  X64_0x50_circlass!IrClassResubmitPingPongIoctlRequest+126

Followup: MachineOwner
---------

2: kd> lm t n
start             end                 module name
fffff800`00ba5000 fffff800`00baf000   kdcom    kdcom.dll    Sat Feb 05 10:52:49 2011 (4D4D8061)
fffff800`02c00000 fffff800`02c49000   hal      hal.dll      Sat Nov 20 07:00:25 2010 (4CE7C669)
fffff800`02c49000 fffff800`03232000   nt       ntkrnlmp.exe Fri Apr 08 23:15:23 2011 (4D9FDD5B)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Sat Nov 20 07:12:36 2010 (4CE7C944)
fffff880`00ce7000 fffff880`00d36000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
fffff880`00d36000 fffff880`00d4a000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00d4a000 fffff880`00da8000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00da8000 fffff880`00df9000   rdbss    rdbss.sys    Sat Nov 20 03:27:51 2010 (4CE79497)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Sat Nov 20 03:19:11 2010 (4CE7928F)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Sat Nov 20 03:20:00 2010 (4CE792C0)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Sat Nov 20 03:19:28 2010 (4CE792A0)
fffff880`00e6a000 fffff880`00ec6000   volmgrx  volmgrx.sys  Sat Nov 20 03:20:43 2010 (4CE792EB)
fffff880`00ec6000 fffff880`00ee0000   mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
fffff880`00ee1000 fffff880`00f85000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00f85000 fffff880`00f94000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00f94000 fffff880`00feb000   ACPI     ACPI.sys     Sat Nov 20 03:19:16 2010 (4CE79294)
fffff880`00feb000 fffff880`00ff4000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00ff4000 fffff880`00ffe000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`01014000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`01014000 fffff880`0107a000   SYMNETS  SYMNETS.SYS  Thu Mar 17 22:24:33 2011 (4D82D071)
fffff880`0107d000 fffff880`01199000   iaStor   iaStor.sys   Thu Jun 04 20:53:40 2009 (4A287AA4)
fffff880`01199000 fffff880`011a4000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`011a4000 fffff880`011f0000   fltmgr   fltmgr.sys   Sat Nov 20 03:19:24 2010 (4CE7929C)
fffff880`01200000 fffff880`0122b000   ksecpkg  ksecpkg.sys  Sat Nov 20 04:10:34 2010 (4CE79E9A)
fffff880`01247000 fffff880`012b8000   SYMDS64  SYMDS64.SYS  Tue Dec 07 18:16:58 2010 (4CFECE7A)
fffff880`012b8000 fffff880`0139c000   SYMEFA64 SYMEFA64.SYS Sun Mar 13 22:20:58 2011 (4D7D899A)
fffff880`0139c000 fffff880`013fa000   msrpc    msrpc.sys    Sat Nov 20 03:21:56 2010 (4CE79334)
fffff880`01425000 fffff880`015c8000   Ntfs     Ntfs.sys     Thu Mar 10 21:39:39 2011 (4D79997B)
fffff880`015c8000 fffff880`015e3000   ksecdd   ksecdd.sys   Sat Nov 20 03:21:15 2010 (4CE7930B)
fffff880`01600000 fffff880`016f3000   ndis     ndis.sys     Sat Nov 20 03:23:30 2010 (4CE79392)
fffff880`016fb000 fffff880`0176d000   cng      cng.sys      Sat Nov 20 04:08:45 2010 (4CE79E2D)
fffff880`0176d000 fffff880`0177e000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`0177e000 fffff880`01788000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`01788000 fffff880`017e8000   NETIO    NETIO.SYS    Sat Nov 20 03:23:13 2010 (4CE79381)
fffff880`01811000 fffff880`01a15000   tcpip    tcpip.sys    Sun Apr 24 21:37:30 2011 (4DB4DE6A)
fffff880`01a15000 fffff880`01a5f000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:21:37 2010 (4CE79321)
fffff880`01a5f000 fffff880`01aab000   volsnap  volsnap.sys  Sat Nov 20 03:20:08 2010 (4CE792C8)
fffff880`01aab000 fffff880`01ab3000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`01ab3000 fffff880`01aed000   rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
fffff880`01aed000 fffff880`01aff000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`01aff000 fffff880`01b08000   hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
fffff880`01b08000 fffff880`01b42000   fvevol   fvevol.sys   Sat Nov 20 03:24:06 2010 (4CE793B6)
fffff880`01b42000 fffff880`01b58000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01b58000 fffff880`01b88000   CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
fffff880`01b96000 fffff880`01bb8000   tdx      tdx.sys      Sat Nov 20 03:21:54 2010 (4CE79332)
fffff880`02201000 fffff880`02a70000   NWTransLib NWTransLib.sys Wed Sep 16 16:56:25 2009 (4AB15F09)
fffff880`02a70000 fffff880`02a78000   hidkmdf  hidkmdf.sys  Wed Sep 16 16:56:15 2009 (4AB15EFF)
fffff880`02a78000 fffff880`02a86000   hidusb   hidusb.sys   Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`02a86000 fffff880`02ab3280   usbvideo usbvideo.sys Sat Nov 20 04:44:34 2010 (4CE7A692)
fffff880`02ab4000 fffff880`02abe000   MTConfig MTConfig.sys Mon Jul 13 19:02:08 2009 (4A5BCB00)
fffff880`02abe000 fffff880`02ae1000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`02ae1000 fffff880`02b02000   WudfPf   WudfPf.sys   Sat Nov 20 04:42:44 2010 (4CE7A624)
fffff880`02b02000 fffff880`02b17000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`02b17000 fffff880`02b6a000   nwifi    nwifi.sys    Mon Jul 13 19:07:23 2009 (4A5BCC3B)
fffff880`02b6a000 fffff880`02b7d000   ndisuio  ndisuio.sys  Sat Nov 20 04:50:08 2010 (4CE7A7E0)
fffff880`02b7d000 fffff880`02b95000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`02b95000 fffff880`02b9f000   vwifimp  vwifimp.sys  Mon Jul 13 19:07:28 2009 (4A5BCC40)
fffff880`02e00000 fffff880`02e2d000   Ironx64  Ironx64.SYS  Fri Nov 12 17:06:50 2010 (4CDDC88A)
fffff880`02e2d000 fffff880`02e43000   SRTSPX64 SRTSPX64.SYS Tue Mar 29 21:46:18 2011 (4D92997A)
fffff880`02e43000 fffff880`02e4f000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`02e4f000 fffff880`02ed8000   afd      afd.sys      Sun Apr 24 21:33:58 2011 (4DB4DD96)
fffff880`02ed8000 fffff880`02f1d000   netbt    netbt.sys    Sat Nov 20 03:23:18 2010 (4CE79386)
fffff880`02f1d000 fffff880`02f26000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02f26000 fffff880`02f4c000   pacer    pacer.sys    Sat Nov 20 04:52:18 2010 (4CE7A862)
fffff880`02f4c000 fffff880`02f62000   vwififlt vwififlt.sys Mon Jul 13 19:07:22 2009 (4A5BCC3A)
fffff880`02f62000 fffff880`02f70000   SymIMv   SymIMv.sys   Thu Mar 17 22:19:31 2011 (4D82CF43)
fffff880`02f70000 fffff880`02f7f000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02f7f000 fffff880`02f9a000   wanarp   wanarp.sys   Sat Nov 20 04:52:36 2010 (4CE7A874)
fffff880`02f9a000 fffff880`02fae000   termdd   termdd.sys   Sat Nov 20 05:03:40 2010 (4CE7AB0C)
fffff880`02fae000 fffff880`02fe4000   SYMEVENT64x86 SYMEVENT64x86.SYS Thu Mar 24 18:02:36 2011 (4D8BCD8C)
fffff880`02fe4000 fffff880`02fef000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`04000000 fffff880`0401e000   dfsc     dfsc.sys     Sat Nov 20 03:26:31 2010 (4CE79447)
fffff880`0401e000 fffff880`0402f000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`040c3000 fffff880`04140000   IDSvia64 IDSvia64.sys Tue May 31 18:40:33 2011 (4DE57C71)
fffff880`04140000 fffff880`041b9000   eeCtrl64 eeCtrl64.sys Mon May 02 23:23:25 2011 (4DBF833D)
fffff880`041b9000 fffff880`041df000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Mon May 02 23:23:25 2011 (4DBF833D)
fffff880`041df000 fffff880`041ee000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`04200000 fffff880`04225000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`04225000 fffff880`04235000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`04235000 fffff880`0423e000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`0423e000 fffff880`04247000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`04247000 fffff880`04250000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`04250000 fffff880`0425b000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`0425b000 fffff880`0426c000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`0426c000 fffff880`04279000   TDI      TDI.SYS      Sat Nov 20 03:22:06 2010 (4CE7933E)
fffff880`04279000 fffff880`04395000   dump_iaStor dump_iaStor.sys Thu Jun 04 20:53:40 2009 (4A287AA4)
fffff880`043b3000 fffff880`043dd000   cdrom    cdrom.sys    Sat Nov 20 03:19:20 2010 (4CE79298)
fffff880`043dd000 fffff880`043e6000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`043e6000 fffff880`043ed000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`043ed000 fffff880`043fb000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`04400000 fffff880`0440f000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`0440f000 fffff880`04421000   circlass circlass.sys Mon Jul 13 19:06:34 2009 (4A5BCC0A)
fffff880`04421000 fffff880`04433000   umbus    umbus.sys    Sat Nov 20 04:44:37 2010 (4CE7A695)
fffff880`04433000 fffff880`04448000   NDProxy  NDProxy.SYS  Sat Nov 20 04:52:20 2010 (4CE7A864)
fffff880`0444d000 fffff880`0450f000   netr28x  netr28x.sys  Mon Oct 12 08:42:24 2009 (4AD33240)
fffff880`0450f000 fffff880`0451c000   vwifibus vwifibus.sys Mon Jul 13 19:07:21 2009 (4A5BCC39)
fffff880`0451c000 fffff880`04532000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`04532000 fffff880`04556000   rasl2tp  rasl2tp.sys  Sat Nov 20 04:52:34 2010 (4CE7A872)
fffff880`04556000 fffff880`04562000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`04562000 fffff880`04591000   ndiswan  ndiswan.sys  Sat Nov 20 04:52:32 2010 (4CE7A870)
fffff880`04591000 fffff880`045ac000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`045ac000 fffff880`045cd000   raspptp  raspptp.sys  Sat Nov 20 04:52:31 2010 (4CE7A86F)
fffff880`045cd000 fffff880`045e7000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`045e7000 fffff880`045f6000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`04689000 fffff880`047a5000   BHDrvx64 BHDrvx64.sys Thu May 12 16:05:27 2011 (4DCC4B97)
fffff880`047a5000 fffff880`047cb000   tunnel   tunnel.sys   Sat Nov 20 04:51:50 2010 (4CE7A846)
fffff880`047cb000 fffff880`047e1000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`04a0e000 fffff880`05171f20   igdkmd64 igdkmd64.sys Thu Oct 08 10:37:45 2009 (4ACE0749)
fffff880`05172000 fffff880`051cc000   usbhub   usbhub.sys   Thu Mar 24 22:29:25 2011 (4D8C0C15)
fffff880`05226000 fffff880`0531a000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 03:50:50 2010 (4CE799FA)
fffff880`0531a000 fffff880`05360000   dxgmms1  dxgmms1.sys  Sat Nov 20 03:49:53 2010 (4CE799C1)
fffff880`05360000 fffff880`05371000   HECIx64  HECIx64.sys  Thu Sep 17 14:54:16 2009 (4AB293E8)
fffff880`05371000 fffff880`05382000   usbehci  usbehci.sys  Thu Mar 24 22:29:04 2011 (4D8C0C00)
fffff880`05382000 fffff880`053d8000   USBPORT  USBPORT.SYS  Thu Mar 24 22:29:12 2011 (4D8C0C08)
fffff880`053d8000 fffff880`053fc000   HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
fffff880`05400000 fffff880`0543f000   Rt64win7 Rt64win7.sys Thu Aug 20 11:05:06 2009 (4A8D7432)
fffff880`0543f000 fffff880`05450000   FintekCIR FintekCIR.sys Fri Nov 13 00:02:36 2009 (4AFCF67C)
fffff880`05450000 fffff880`05460000   CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
fffff880`05460000 fffff880`05461480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`05467000 fffff880`05577b00   AVerAVF2 AVerAVF2.sys Thu Oct 29 04:42:30 2009 (4AE96386)
fffff880`05578000 fffff880`055bb000   ks       ks.sys       Sat Nov 20 04:33:23 2010 (4CE7A3F3)
fffff880`055bb000 fffff880`055bee80   BdaSup   BdaSup.SYS   Mon Jul 13 19:06:40 2009 (4A5BCC10)
fffff880`055bf000 fffff880`055c4200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`055c5000 fffff880`055e9e00   Impcd    Impcd.sys    Mon Oct 12 21:00:51 2009 (4AD3DF53)
fffff880`055ea000 fffff880`055f3000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`055f3000 fffff880`055fb000   OSDACPI  OSDACPI.SYS  Wed Jun 17 05:08:21 2009 (4A38C095)
fffff880`05605000 fffff880`056ce000   HTTP     HTTP.sys     Sat Nov 20 03:24:30 2010 (4CE793CE)
fffff880`056ce000 fffff880`056ec000   bowser   bowser.sys   Tue Feb 22 22:55:04 2011 (4D649328)
fffff880`056ec000 fffff880`05704000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`05704000 fffff880`05731000   mrxsmb   mrxsmb.sys   Tue Apr 26 21:40:38 2011 (4DB78226)
fffff880`05731000 fffff880`0577f000   mrxsmb10 mrxsmb10.sys Tue Apr 26 21:39:40 2011 (4DB781EC)
fffff880`0577f000 fffff880`057a3000   mrxsmb20 mrxsmb20.sys Tue Apr 26 21:39:37 2011 (4DB781E9)
fffff880`06600000 fffff880`0661b000   BrSerIb  BrSerIb.sys  Mon Nov 02 21:06:34 2009 (4AEF9E3A)
fffff880`0661b000 fffff880`06626000   NW1950   NW1950.sys   Wed Sep 16 16:56:28 2009 (4AB15F0C)
fffff880`0668f000 fffff880`068b5300   RTKVHD64 RTKVHD64.sys Fri Jan 29 00:48:35 2010 (4B6284C3)
fffff880`068b6000 fffff880`068f3000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`068f3000 fffff880`06915000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`06915000 fffff880`06926000   hidir    hidir.sys    Mon Jul 13 19:06:23 2009 (4A5BCBFF)
fffff880`06926000 fffff880`0693f000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`0693f000 fffff880`06947080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`06948000 fffff880`06956000   kbdhid   kbdhid.sys   Sat Nov 20 04:33:25 2010 (4CE7A3F5)
fffff880`06956000 fffff880`06963000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`06963000 fffff880`06971000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`06971000 fffff880`06984000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`06984000 fffff880`06990000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`06990000 fffff880`0699e000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`0699e000 fffff880`069b9000   USBSTOR  USBSTOR.SYS  Thu Mar 10 22:37:16 2011 (4D79A6FC)
fffff880`069b9000 fffff880`069baf00   USBD     USBD.SYS     Thu Mar 24 22:28:59 2011 (4D8C0BFB)
fffff880`069bb000 fffff880`069d8000   usbccgp  usbccgp.sys  Thu Mar 24 22:29:14 2011 (4D8C0C0A)
fffff880`069d8000 fffff880`069e4000   usbprint usbprint.sys Mon Jul 13 19:38:18 2009 (4A5BD37A)
fffff880`069e4000 fffff880`069f5000   usbscan  usbscan.sys  Mon Jul 13 19:35:32 2009 (4A5BD2D4)
fffff880`069f5000 fffff880`069f8900   BrUsbSIb BrUsbSIb.sys Mon Nov 02 21:06:35 2009 (4AEF9E3B)
fffff880`06c4c000 fffff880`06cf2000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`06cf2000 fffff880`06cfd000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`06cfd000 fffff880`06d2e000   srvnet   srvnet.sys   Thu Apr 28 22:05:35 2011 (4DBA2AFF)
fffff880`06d2e000 fffff880`06d40000   tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
fffff880`06d40000 fffff880`06da9000   srv2     srv2.sys     Thu Apr 28 22:05:46 2011 (4DBA2B0A)
fffff880`07000000 fffff880`07031000   WUDFRd   WUDFRd.sys   Sat Nov 20 04:43:32 2010 (4CE7A654)
fffff880`07051000 fffff880`07071000   ENG64    ENG64.SYS    Thu May 12 16:20:34 2011 (4DCC4F22)
fffff880`07081000 fffff880`07119000   srv      srv.sys      Thu Apr 28 22:06:06 2011 (4DBA2B1E)
fffff880`07119000 fffff880`071d9000   SRTSP64  SRTSP64.SYS  Tue Mar 29 21:46:12 2011 (4D929974)
fffff880`07a00000 fffff880`07bef000   EX64     EX64.SYS     Thu May 12 16:18:46 2011 (4DCC4EB6)
fffff880`07bf5000 fffff880`07bf6a80   MSPQM    MSPQM.sys    Mon Jul 13 19:00:17 2009 (4A5BCA91)
fffff960`00060000 fffff960`00372000   win32k   win32k.sys   unavailable (00000000)
fffff960`004c0000 fffff960`004ca000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`00740000 fffff960`00767000   cdd      cdd.dll      unavailable (00000000)
fffff960`00980000 fffff960`009e1000   ATMFD    ATMFD.DLL    unavailable (00000000)

Unloaded modules:
fffff880`07031000 fffff880`07051000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`07a00000 fffff880`07bef000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001EF000
fffff880`0aec2000 fffff880`0afde000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0011C000
fffff880`0afde000 fffff880`0aff1000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`071d9000 fffff880`071f9000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`07a04000 fffff880`07bf3000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001EF000
fffff880`04600000 fffff880`04671000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`07bf3000 fffff880`07bf5000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`01b88000 fffff880`01b96000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`04284000 fffff880`043a0000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0011C000
fffff880`043a0000 fffff880`043b3000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

jackofheartz · 12 Jul 2011

My friend called me today about this machine and sent me the minidump files. I've attached them he said it has crashed 2 more times on him since I posted this to the forum. We removed everything Norton from the machine hoping this fixed the problem but appears it did not.

Maguscreed · 12 Jul 2011

Seems the crash is being caused by a fault in either a usb device, it's driver, or the hub itself... though I kind of doubt the last one unless he's been sticking pieces of metal in the usb slots...

For the moment have him unplug anything extra from the usb's, basically mouse and keyboard only.

He needs to try and find a update for his media device hopefully it can be found here
AVerMedia AVerTV Global - TV Tuners, Media Player, IPTV and Multimedia Products - Support -
AVerAVF2.sys Tue Jul 08 09:14:48 2008

I would also like him to try using this online util to update his intel drivers.
Intel® Driver Update Utility

Also have him run this procedure
SFC /SCANNOW Command - System File Checker

Now that I've seen the new dumps I'm not entirely sure his problem is network based or if it's being caused by the outdated media device trying to send commands.
Either way none of the above steps are at all dangerous and may actually solve the problem.

Code:

BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent
Arg4: fffffa8007199000, TimeoutContext - PortData

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xFE

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880058e0a60 to fffff80002cd7d00

STACK_TEXT:  
fffff880`033b6c18 fffff880`058e0a60 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx
fffff880`033b6c20 fffff800`02fce0c3 : fffffa80`0718e050 00000000`00000001 ffffffff`dc3a58a0 fffff800`02e752b8 : usbhub!UsbhHubProcessChangeWorker+0xec
fffff880`033b6c80 fffff800`02ce2021 : fffff800`02e75200 fffff800`02fce001 fffffa80`03b62000 fffffa80`03b62040 : nt!IopProcessWorkItem+0x23
fffff880`033b6cb0 fffff800`02f7432e : 00000000`00000000 fffffa80`03b62040 00000000`00000080 fffffa80`03b49890 : nt!ExpWorkerThread+0x111
fffff880`033b6d40 fffff800`02cc9666 : fffff880`031d3180 fffffa80`03b62040 fffff880`031ddfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`033b6d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbhub!UsbhHubProcessChangeWorker+ec
fffff880`058e0a60 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  usbhub!UsbhHubProcessChangeWorker+ec

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbhub

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c15

FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

Followup: MachineOwner
---------

0: kd> lm t n
start             end                 module name
fffff800`00bb5000 fffff800`00bbf000   kdcom    kdcom.dll    Sat Feb 05 10:52:49 2011 (4D4D8061)
fffff800`02c0f000 fffff800`02c58000   hal      hal.dll      Sat Nov 20 07:00:25 2010 (4CE7C669)
fffff800`02c58000 fffff800`03241000   nt       ntkrnlmp.exe Fri Apr 08 23:15:23 2011 (4D9FDD5B)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 03:20:43 2010 (4CE792EB)
fffff880`00c5c000 fffff880`00c76000   mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
fffff880`00c76000 fffff880`00c9c000   tunnel   tunnel.sys   Sat Nov 20 04:51:50 2010 (4CE7A846)
fffff880`00cac000 fffff880`00cfb000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
fffff880`00cfb000 fffff880`00d0f000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00d0f000 fffff880`00d6d000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00d6d000 fffff880`00da0000   pci      pci.sys      Sat Nov 20 03:19:11 2010 (4CE7928F)
fffff880`00da0000 fffff880`00db5000   partmgr  partmgr.sys  Sat Nov 20 03:20:00 2010 (4CE792C0)
fffff880`00db5000 fffff880`00dca000   volmgr   volmgr.sys   Sat Nov 20 03:19:28 2010 (4CE792A0)
fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Sat Nov 20 03:19:16 2010 (4CE79294)
fffff880`00e57000 fffff880`00e60000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00e60000 fffff880`00e6a000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`00e6a000 fffff880`00e77000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`00e8a000 fffff880`00f4a000   CI       CI.dll       Sat Nov 20 07:12:36 2010 (4CE7C944)
fffff880`00f4a000 fffff880`00fee000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00fee000 fffff880`00ffd000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`01013000 fffff880`0112f000   iaStor   iaStor.sys   Thu Jun 04 20:53:40 2009 (4A287AA4)
fffff880`0112f000 fffff880`0113a000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`0113a000 fffff880`01186000   fltmgr   fltmgr.sys   Sat Nov 20 03:19:24 2010 (4CE7929C)
fffff880`01186000 fffff880`0119a000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`0119a000 fffff880`011f8000   msrpc    msrpc.sys    Sat Nov 20 03:21:56 2010 (4CE79334)
fffff880`01200000 fffff880`01212000   circlass circlass.sys Mon Jul 13 19:06:34 2009 (4A5BCC0A)
fffff880`01212000 fffff880`01224000   umbus    umbus.sys    Sat Nov 20 04:44:37 2010 (4CE7A695)
fffff880`01225000 fffff880`013c8000   Ntfs     Ntfs.sys     Thu Mar 10 21:39:39 2011 (4D79997B)
fffff880`013c8000 fffff880`013e3000   ksecdd   ksecdd.sys   Sat Nov 20 03:21:15 2010 (4CE7930B)
fffff880`013e3000 fffff880`013f9000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`01400000 fffff880`0141b000   wanarp   wanarp.sys   Sat Nov 20 04:52:36 2010 (4CE7A874)
fffff880`0141b000 fffff880`0142f000   termdd   termdd.sys   Sat Nov 20 05:03:40 2010 (4CE7AB0C)
fffff880`0142f000 fffff880`01480000   rdbss    rdbss.sys    Sat Nov 20 03:27:51 2010 (4CE79497)
fffff880`01480000 fffff880`0148c000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`0148c000 fffff880`0149b000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`0149b000 fffff880`014b9000   dfsc     dfsc.sys     Sat Nov 20 03:26:31 2010 (4CE79447)
fffff880`014b9000 fffff880`014ca000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`014db000 fffff880`0154d000   cng      cng.sys      Sat Nov 20 04:08:45 2010 (4CE79E2D)
fffff880`0154d000 fffff880`0155e000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`0155e000 fffff880`01568000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`01568000 fffff880`015f1000   afd      afd.sys      Sun Apr 24 21:33:58 2011 (4DB4DD96)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Sat Nov 20 03:23:13 2010 (4CE79381)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Sat Nov 20 04:10:34 2010 (4CE79E9A)
fffff880`0168b000 fffff880`016b1000   pacer    pacer.sys    Sat Nov 20 04:52:18 2010 (4CE7A862)
fffff880`016b1000 fffff880`016c0000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`016c4000 fffff880`017b7000   ndis     ndis.sys     Sat Nov 20 03:23:30 2010 (4CE79392)
fffff880`017b7000 fffff880`017fc000   netbt    netbt.sys    Sat Nov 20 03:23:18 2010 (4CE79386)
fffff880`01800000 fffff880`01816000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01816000 fffff880`01846000   CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
fffff880`01854000 fffff880`0185f000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`0185f000 fffff880`01870000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`01870000 fffff880`01892000   tdx      tdx.sys      Sat Nov 20 03:21:54 2010 (4CE79332)
fffff880`01892000 fffff880`0189f000   TDI      TDI.SYS      Sat Nov 20 03:22:06 2010 (4CE7933E)
fffff880`0189f000 fffff880`018a8000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`018a8000 fffff880`018be000   vwififlt vwififlt.sys Mon Jul 13 19:07:22 2009 (4A5BCC3A)
fffff880`018be000 fffff880`018c9000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`018c9000 fffff880`01acd000   tcpip    tcpip.sys    Sun Apr 24 21:37:30 2011 (4DB4DE6A)
fffff880`01acd000 fffff880`01b17000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:21:37 2010 (4CE79321)
fffff880`01b17000 fffff880`01b63000   volsnap  volsnap.sys  Sat Nov 20 03:20:08 2010 (4CE792C8)
fffff880`01b63000 fffff880`01b6b000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`01b6b000 fffff880`01ba5000   rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
fffff880`01ba5000 fffff880`01bb7000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`01bb7000 fffff880`01bc0000   hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
fffff880`01bc0000 fffff880`01bfa000   fvevol   fvevol.sys   Sat Nov 20 03:24:06 2010 (4CE793B6)
fffff880`02200000 fffff880`02221000   WudfPf   WudfPf.sys   Sat Nov 20 04:42:44 2010 (4CE7A624)
fffff880`02221000 fffff880`02236000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`02236000 fffff880`02289000   nwifi    nwifi.sys    Mon Jul 13 19:07:23 2009 (4A5BCC3B)
fffff880`02289000 fffff880`0229c000   ndisuio  ndisuio.sys  Sat Nov 20 04:50:08 2010 (4CE7A7E0)
fffff880`0229c000 fffff880`022b4000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`022b4000 fffff880`022be000   vwifimp  vwifimp.sys  Mon Jul 13 19:07:28 2009 (4A5BCC40)
fffff880`022be000 fffff880`022d6000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`022d6000 fffff880`02b45000   NWTransLib NWTransLib.sys Wed Sep 16 16:56:25 2009 (4AB15F09)
fffff880`02b45000 fffff880`02b4d000   hidkmdf  hidkmdf.sys  Wed Sep 16 16:56:15 2009 (4AB15EFF)
fffff880`02b4d000 fffff880`02b5b000   hidusb   hidusb.sys   Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`02b5b000 fffff880`02b65000   MTConfig MTConfig.sys Mon Jul 13 19:02:08 2009 (4A5BCB00)
fffff880`02b65000 fffff880`02b71000   usbprint usbprint.sys Mon Jul 13 19:38:18 2009 (4A5BD37A)
fffff880`02b71000 fffff880`02b82000   usbscan  usbscan.sys  Mon Jul 13 19:35:32 2009 (4A5BD2D4)
fffff880`02b82000 fffff880`02b85900   BrUsbSIb BrUsbSIb.sys Mon Nov 02 21:06:35 2009 (4AEF9E3B)
fffff880`02b86000 fffff880`02ba1000   BrSerIb  BrSerIb.sys  Mon Nov 02 21:06:34 2009 (4AEF9E3A)
fffff880`02ba1000 fffff880`02bce280   usbvideo usbvideo.sys Sat Nov 20 04:44:34 2010 (4CE7A692)
fffff880`02bcf000 fffff880`02bdd000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`02bdd000 fffff880`02c00000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`02e00000 fffff880`02e2a000   cdrom    cdrom.sys    Sat Nov 20 03:19:20 2010 (4CE79298)
fffff880`02e2a000 fffff880`02e5b000   MpFilter MpFilter.sys Wed Apr 06 15:07:29 2011 (4D9CC801)
fffff880`02e5b000 fffff880`02e64000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`02e64000 fffff880`02e6b000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`02e6b000 fffff880`02e79000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`02e79000 fffff880`02e9e000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`02e9e000 fffff880`02eae000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`02eae000 fffff880`02eb7000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`02eb7000 fffff880`02ec0000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`02ec0000 fffff880`02fdc000   dump_iaStor dump_iaStor.sys Thu Jun 04 20:53:40 2009 (4A287AA4)
fffff880`02ff1000 fffff880`02ffa000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`04400000 fffff880`04421000   raspptp  raspptp.sys  Sat Nov 20 04:52:31 2010 (4CE7A86F)
fffff880`04421000 fffff880`0443b000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`0443b000 fffff880`0444a000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`0444a000 fffff880`04459000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`04467000 fffff880`04529000   netr28x  netr28x.sys  Mon Oct 12 08:42:24 2009 (4AD33240)
fffff880`04529000 fffff880`04536000   vwifibus vwifibus.sys Mon Jul 13 19:07:21 2009 (4A5BCC39)
fffff880`04536000 fffff880`0455ae00   Impcd    Impcd.sys    Mon Oct 12 21:00:51 2009 (4AD3DF53)
fffff880`0455b000 fffff880`0456b000   CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
fffff880`0456b000 fffff880`04581000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`04581000 fffff880`045a5000   rasl2tp  rasl2tp.sys  Sat Nov 20 04:52:34 2010 (4CE7A872)
fffff880`045a5000 fffff880`045b1000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`045b1000 fffff880`045e0000   ndiswan  ndiswan.sys  Sat Nov 20 04:52:32 2010 (4CE7A870)
fffff880`045e0000 fffff880`045fb000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`0460a000 fffff880`04732000   AVerAVF2 AVerAVF2.sys Wed Nov 10 22:01:16 2010 (4CDB6A8C)
fffff880`04732000 fffff880`04775000   ks       ks.sys       Sat Nov 20 04:33:23 2010 (4CE7A3F3)
fffff880`04775000 fffff880`04778e80   BdaSup   BdaSup.SYS   Mon Jul 13 19:06:40 2009 (4A5BCC10)
fffff880`04779000 fffff880`0477e200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`0477f000 fffff880`047d6000   Rt64win7 Rt64win7.sys Mon Sep 20 02:38:09 2010 (4C970F61)
fffff880`047d6000 fffff880`047e7000   FintekCIR FintekCIR.sys Fri Nov 13 00:02:36 2009 (4AFCF67C)
fffff880`047e7000 fffff880`047f0000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`047f0000 fffff880`047f8000   OSDACPI  OSDACPI.SYS  Wed Jun 17 05:08:21 2009 (4A38C095)
fffff880`047f8000 fffff880`047f9480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`04a00000 fffff880`04a46000   dxgmms1  dxgmms1.sys  Sat Nov 20 03:49:53 2010 (4CE799C1)
fffff880`04a46000 fffff880`04a57000   HECIx64  HECIx64.sys  Thu Sep 17 14:54:16 2009 (4AB293E8)
fffff880`04a57000 fffff880`04a68000   usbehci  usbehci.sys  Thu Mar 24 22:29:04 2011 (4D8C0C00)
fffff880`04a68000 fffff880`04abe000   USBPORT  USBPORT.SYS  Thu Mar 24 22:29:12 2011 (4D8C0C08)
fffff880`04ac1000 fffff880`054e19a0   igdkmd64 igdkmd64.sys Sat Oct 16 00:28:37 2010 (4CB93805)
fffff880`054e2000 fffff880`055d6000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 03:50:50 2010 (4CE799FA)
fffff880`055d6000 fffff880`055fa000   HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
fffff880`05800000 fffff880`058c9000   HTTP     HTTP.sys     Sat Nov 20 03:24:30 2010 (4CE793CE)
fffff880`058ce000 fffff880`05928000   usbhub   usbhub.sys   Thu Mar 24 22:29:25 2011 (4D8C0C15)
fffff880`05928000 fffff880`0593d000   NDProxy  NDProxy.SYS  Sat Nov 20 04:52:20 2010 (4CE7A864)
fffff880`0593d000 fffff880`0598b000   mrxsmb10 mrxsmb10.sys Tue Apr 26 21:39:40 2011 (4DB781EC)
fffff880`06600000 fffff880`06610000   MpNWMon  MpNWMon.sys  Wed Apr 06 15:07:23 2011 (4D9CC7FB)
fffff880`06647000 fffff880`06871100   RTKVHD64 RTKVHD64.sys Thu Feb 25 03:14:31 2010 (4B863F77)
fffff880`06872000 fffff880`068af000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`068af000 fffff880`068d1000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`068d1000 fffff880`068e2000   hidir    hidir.sys    Mon Jul 13 19:06:23 2009 (4A5BCBFF)
fffff880`068e2000 fffff880`068fb000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`068fb000 fffff880`06903080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`06904000 fffff880`06912000   kbdhid   kbdhid.sys   Sat Nov 20 04:33:25 2010 (4CE7A3F5)
fffff880`06912000 fffff880`0691f000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`0691f000 fffff880`0692b000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`0692b000 fffff880`06939000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`06939000 fffff880`0694c000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`0694c000 fffff880`06967000   USBSTOR  USBSTOR.SYS  Thu Mar 10 22:37:16 2011 (4D79A6FC)
fffff880`06967000 fffff880`06968f00   USBD     USBD.SYS     Thu Mar 24 22:28:59 2011 (4D8C0BFB)
fffff880`06969000 fffff880`06986000   usbccgp  usbccgp.sys  Thu Mar 24 22:29:14 2011 (4D8C0C0A)
fffff880`06986000 fffff880`06991000   NW1950   NW1950.sys   Wed Sep 16 16:56:28 2009 (4AB15F0C)
fffff880`06991000 fffff880`069af000   bowser   bowser.sys   Tue Feb 22 22:55:04 2011 (4D649328)
fffff880`069af000 fffff880`069dc000   mrxsmb   mrxsmb.sys   Tue Apr 26 21:40:38 2011 (4DB78226)
fffff880`069dc000 fffff880`06a00000   mrxsmb20 mrxsmb20.sys Tue Apr 26 21:39:37 2011 (4DB781E9)
fffff880`06e50000 fffff880`06ef6000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`06ef6000 fffff880`06f01000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`06f01000 fffff880`06f32000   srvnet   srvnet.sys   Thu Apr 28 22:05:35 2011 (4DBA2AFF)
fffff880`06f32000 fffff880`06f44000   tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
fffff880`06f44000 fffff880`06fad000   srv2     srv2.sys     Thu Apr 28 22:05:46 2011 (4DBA2B0A)
fffff880`0722d000 fffff880`072c5000   srv      srv.sys      Thu Apr 28 22:06:06 2011 (4DBA2B1E)
fffff880`072c5000 fffff880`072dd000   NisDrvWFP NisDrvWFP.sys Wed Apr 06 15:08:53 2011 (4D9CC855)
fffff880`072dd000 fffff880`0730e000   WUDFRd   WUDFRd.sys   Sat Nov 20 04:43:32 2010 (4CE7A654)
fffff880`07381000 fffff880`0738c000   WSDPrint WSDPrint.sys Mon Jul 13 19:39:20 2009 (4A5BD3B8)
fffff880`0738c000 fffff880`073c2000   fastfat  fastfat.SYS  Mon Jul 13 18:23:28 2009 (4A5BC1F0)
fffff880`0ae2c000 fffff880`0af48000   hiber_iaStor hiber_iaStor.sys Thu Jun 04 20:53:40 2009 (4A287AA4)
fffff880`0af48000 fffff880`0af5b000   hiber_dumpfve hiber_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff960`00010000 fffff960`00322000   win32k   win32k.sys   unavailable (00000000)
fffff960`005d0000 fffff960`005da000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`006e0000 fffff960`00707000   cdd      cdd.dll      unavailable (00000000)
fffff960`00970000 fffff960`009d1000   ATMFD    ATMFD.DLL    unavailable (00000000)

Unloaded modules:
fffff880`07310000 fffff880`07381000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0730e000 fffff880`07310000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`01846000 fffff880`01854000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`02ec2000 fffff880`02fde000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0011C000
fffff880`02fde000 fffff880`02ff1000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

jackofheartz · 13 Jul 2011

OK the intel drivers were all up to date. I went to HP's site and downloaded the original Avermedia drivers and reinstalled them. Also SFC came back clean. Hopefully this has the problem taken care of but I probably won't know for a few days. Thanks so much for your help!

Maguscreed · 13 Jul 2011

No problem, if you do experience further problems, please upload the newest minidump associated with it. So I can continue to debug past that original error.

jackofheartz · 13 Jul 2011

ok will do. He also told me that he hasn't used that Avermedia in months. He used it when he bought the computer but when he moved it to his office he couldn't use it and it hasn't been hooked up.

Maguscreed · 13 Jul 2011

Yes, the driver it loads in the system is active until the program is properly removed though.
See it's the application that actually holds the driver for that device, it's kind of backwards.
A lot of cd/dvd burning programs are the same way.

jackofheartz · 20 Jul 2011

He's had had 2 more in the last 2 days. I've uploaded the dmp files and still trying to figure out what the issue is but no success yet.

jackofheartz · 21 Jul 2011

Also he mentioned that it seems to do it when he's been away from the computer and comes back to it and its been in sleep mode. So I told him to set it to never for the sleep mode and see if it happens anymore.