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Windows 7: Crash; Help needed

05 Jul 2011   #1

Windows 7 Ultimate x64
 
 
Crash; Help needed

The setup is an Asus Notebook N54J, 4GB, 500Gb HDD. I have had intermittent
BSOD since I bought this computer last December.

I was just surfing the net 5 days ago when BSOD appeared. This time, I could
not boot up at all.

I took out the HD and hook it up to a SATA to USB cable and the HD could be read
so I transferred most of the data that I could find.

I have been reading stuff in the forum the last several days to gather ideas.

I tried the F8 advanced boot option. In the recovery process, the BSOD appeared
again.

I suspected Hardware problem so I downloaded memtest86 and sure enough, there are errors all over the place.

However, I can't not even read the hard disk now (after I hook it up to a SATA to USB cable). My other computer treats it as an unrecognized HD and asks me if I want to format it.

At this point, is there anyway to repair this HD to make it readable without losing
data?

Thank you.
------------------------
I used another SATA reader and can mount the HD now. However, certain folders are still locked;
e.g., Documents and Settings, Config.Msi, Recovery, System Volume Information, etc.
Even though I logged in as system administrator on the replacement computer, I still can not access the contents of this HD. Any suggestions?

At this point, I plan to give the Asus notebook back to Asus for a good hardware check to find
out which RAM stick went awry and reformat the HDD after I get as much info off the HDD as possible.

I have been reading the contents of the forum randomly. If anybody has suggestions for reinstalling the system and useful utilities to install into the new system, I will appreciate it.
I have already read the section on macrium (for imaging the hd for back up purpose).
Any thing to reduce the frequency of BSOD occurring in the future is appreciated.

Benson

My System SpecsSystem Spec
.

08 Jul 2011   #2

Windows 7 Ultimate x86
 
 

hi bmwu14 and welcome to SF
In your situation I would mount the disk, back up the whole thing with this free program
Macrium Reflect FREE Edition - Information and download
and send it back to Asus (it seems there is more behind it than just a faulty RAM stick)
When it's fixed you could restore the system with that back up or start fresh following the instructions for a clean install
Clean Install Windows 7

-DG
My System SpecsSystem Spec
Reply

 Crash; Help needed




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