New
#1
HP desktop randomly restarts
I have just bought a refurbished HP computer, and am experiencing random restarts, particularly when watching videos on youtube. The computer just suddenly goes black and turns off and back on again. I'm a complete novice at computers so I'm not 100% sure what's the issue here. I'm running windows 7 64bit home premium.
Any help would be greatly appreciated.
Here is the error message:
problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004D11038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\070611-21340-01.dmp
C:\Users\Tariqur\AppData\Local\Temp\WER-42338-0.sysdata.xml
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Last edited by mrhectic; 05 Jul 2011 at 19:53.