BSOD crash every once in a while


  1. Posts : 12
    Windows 7 32 bit
       #1

    BSOD crash every once in a while


    Is Windows 7 . . .
    - x86 (32-bit) or x64 ?
    32 bit
    - the original installed OS on the system?
    Yes
    - an OEM or full retail version?
    OEM

    - What is the age of system (hardware)?
    Around 1 year
    - What is the age of OS installation (have you re-installed the OS?)
    Around 1 year

    My pc goes in to bsod out of no where, i already uninstalled daemon tools but it still goes into bsod. earlier it went to bsod 2 times straight, please help!
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Your Avast Antivirus is the cause, please remove it and use MSE instead
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, 82e86fd0, 8ab1b584, 0}
    
    *** WARNING: Unable to verify timestamp for aswSnx.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
    *** WARNING: Unable to verify timestamp for aswSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
    Probably caused by : aswSnx.SYS ( aswSnx+155f0 )
    
    
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 82e86fd0, The address that the exception occurred at
    Arg3: 8ab1b584, Trap Frame
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!ExpAllocateHandleTableEntry+1f
    82e86fd0 f00fba2800      lock bts dword ptr [eax],0
    
    TRAP_FRAME:  8ab1b584 -- (.trap 0xffffffff8ab1b584)
    ErrCode = 00000002
    eax=0000000c ebx=00000000 ecx=0000000c edx=000f001f esi=00000000 edi=85081a70
    eip=82e86fd0 esp=8ab1b5f8 ebp=8ab1b608 iopl=0         nv up ei ng nz ac pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010296
    nt!ExpAllocateHandleTableEntry+0x1f:
    82e86fd0 f00fba2800      lock bts dword ptr [eax],0   ds:0023:0000000c=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x8E
    
    PROCESS_NAME:  chrome.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 82e85c30 to 82e86fd0
    
    STACK_TEXT:  
    8ab1b608 82e85c30 8ab1b628 8ab1b670 aab4f298 nt!ExpAllocateHandleTableEntry+0x1f
    8ab1b620 82e6b935 00000000 8ab1b670 00000000 nt!ExCreateHandle+0x1a
    8ab1b678 82e6bd37 00000000 aab4f2b0 000f001f nt!ObpCreateHandle+0x2a8
    8ab1b820 82e6bc56 00000000 000f001f 00000000 nt!ObInsertObjectEx+0xd8
    8ab1b83c 82e79ec2 aab4f2b0 00000000 000f001f nt!ObInsertObject+0x1e
    8ab1b8a8 8d2255f0 8ab1bc98 000f001f 00000000 nt!NtCreateSection+0x1df
    WARNING: Stack unwind information not available. Following frames may be wrong.
    8ab1bb24 8d2258f7 000f001f 00000000 00000013 aswSnx+0x155f0
    8ab1bb54 8e2c6855 8ab1bc98 000f001f 00000000 aswSnx+0x158f7
    8ab1bb84 82c8c42a 8ab1bc98 000f001f 00000000 aswSP+0x1f855
    8ab1bb84 82c8a035 8ab1bc98 000f001f 00000000 nt!KiFastCallEntry+0x12a
    8ab1bd00 82cb6f2b 80035e2c 00000000 85081a70 nt!ZwCreateSection+0x11
    8ab1bd50 82e5766d 00000001 ac32f665 00000000 nt!ExpWorkerThread+0x10d
    8ab1bd90 82d090d9 82cb6e1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    aswSnx+155f0
    8d2255f0 ??              ???
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  aswSnx+155f0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: aswSnx
    
    IMAGE_NAME:  aswSnx.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4dc929a9
    
    FAILURE_BUCKET_ID:  0x8E_aswSnx+155f0
    
    BUCKET_ID:  0x8E_aswSnx+155f0
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 12
    Windows 7 32 bit
    Thread Starter
       #3

    is mse reliable?
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    xckel17 said:
    is mse reliable?
    Yes it is :)
      My Computer


  5. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #5

    xckel17 said:
    i have another problem, please check it out
    https://www.sevenforums.com/crashes-d...ml#post1480020
    Post in this thread itself, no need to create another one

    No probable cause is indicated, run a scan of Malwarebytes
    Enable Driver Verifier then upload the new dumps which are created
    Driver Verifier - Enable and Disable
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 82d012e1, The address that the exception occurred at
    Arg3: 8ab23b50, Exception Record Address
    Arg4: 8ab23730, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!RtlImageNtHeaderEx+4a
    82d012e1 663902          cmp     word ptr [edx],ax
    
    EXCEPTION_RECORD:  8ab23b50 -- (.exr 0xffffffff8ab23b50)
    ExceptionAddress: 82d012e1 (nt!RtlImageNtHeaderEx+0x0000004a)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 00000000
       Parameter[1]: 7ffa0000
    Attempt to read from address 7ffa0000
    
    CONTEXT:  8ab23730 -- (.cxr 0xffffffff8ab23730)
    eax=00005a4d ebx=8551fbec ecx=00000000 edx=7ffa0000 esi=00000000 edi=8ab23c2c
    eip=82d012e1 esp=8ab23c18 ebp=8ab23c18 iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
    nt!RtlImageNtHeaderEx+0x4a:
    82d012e1 663902          cmp     word ptr [edx],ax        ds:0023:7ffa0000=????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  chrome.exe
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  00000000
    
    EXCEPTION_PARAMETER2:  7ffa0000
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 82dae718
    Unable to read MiSystemVaType memory at 82d8e160
     7ffa0000 
    
    FOLLOWUP_IP: 
    nt!RtlImageNtHeaderEx+4a
    82d012e1 663902          cmp     word ptr [edx],ax
    
    BUGCHECK_STR:  0x7E
    
    LAST_CONTROL_TRANSFER:  from 82d05384 to 82d012e1
    
    STACK_TEXT:  
    8ab23c18 82d05384 00000000 00000000 8551fbb8 nt!RtlImageNtHeaderEx+0x4a
    8ab23c50 82c8787d 00000000 8ab23cc8 00000018 nt!RtlImageNtHeader+0x1a
    8ab23d00 82cb3f2b 80005554 00000000 8509b4c0 nt!ZwOpenProcess+0x11
    8ab23d50 82e5466d 00000001 ac2a083a 00000000 nt!ExpWorkerThread+0x10d
    8ab23d90 82d060d9 82cb3e1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!RtlImageNtHeaderEx+4a
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrpamp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc007
    
    STACK_COMMAND:  .cxr 0xffffffff8ab23730 ; kb
    
    FAILURE_BUCKET_ID:  0x7E_nt!RtlImageNtHeaderEx+4a
    
    BUCKET_ID:  0x7E_nt!RtlImageNtHeaderEx+4a
    
    Followup: MachineOwner
    ---------
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    xckel17 said:
    Is Windows 7 . . .
    - x86 (32-bit) or x64 ?
    32 bit
    - the original installed OS on the system?
    Yes
    - an OEM or full retail version?
    OEM

    - What is the age of system (hardware)?
    Around 1 year
    - What is the age of OS installation (have you re-installed the OS?)
    Around 1 year

    I posted earlier, and the guy who replied suggested to uninstall avast and install mse. I did, and after i uninstalled avast a few minutes later i experienced 3 straight bsod crashes. please help!

    These were caused by a memory exception caused by your ataport.sys driver. Please run a system file check to verify and repair it.

    If the problem still exists please update to service pack 1.

    Run a system file check to verify and repair your system files.
    To do this type cmd in search, then right click to run as administrator, then
    SFC /SCANNOW

    Read here for more information SFC /SCANNOW Command - System File Checker

    Let us know the results from the report at the end.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:30.
Find Us