Solved Boot bcd error 0xc00000e9

Sorry if this is in the wrong thread. If it is, please move it to a more proper one, thanks!
Today I went to turn on my laptop and got the following error message on startup:
"File:\boot\BCD Status: 0xc00000e9 unexpected I/O error has occurred" and it says that it could be caused by removing a removable storage device while in use. At the top is a bar saying "Windows Boot Manager". I looked around the interwebs and found similar stories where the hard drive had just completely failed. Because I am using an OEM installed OS (Windows 7 Ultimate x64) I can not do a repair install without a specific hard drive partition.
mad.png
Bios still sees the hard drive and Windows setup driver browsing sees the boot partition so I'm not sure if it is completely dead. If a repair install is all that is needed, and I know this is a long shot, but would I be able to use my non-OEM Windows 7 Home Premium x64 disc to do the repair, even though this is ultimate? The Laptop is only about a week old so I'm quite angry that it would fail so early in its life. Thank you in advance for your help.

EDIT: Booted up recovery disc for home premium. This allows me to at least access command prompt for the boot partition. If there is a specific command that could help fix this, please tell me. Thanks!

 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
Core i7 3820 @ 4.6Ghz (Overclocked)
Motherboard
Asrock x79 Extreme9 (2011)
Memory
16384MB DDR3 1600mhz Corsair Vengeance
Graphics Card(s)
2x Nvidia GTX 295 (In quad SLI)
Sound Card
Creative SoundCore 3D
Monitor(s) Displays
24" LG 24EN31 LED
Screen Resolution
1920x1080
Hard Drives
OCZ Agility 3 120GB SSD (Boot Disk)
OCZ Vertex 2 240GB SSD (x2, Spanned Volume)
Western Digital 2TB Caviar Green (x2, Spanned Volume)
PSU
OCZ ModXStream 900W
Case
Fractal Design Define R4
Cooling
Corsair Hydro H60
Keyboard
Cooler Master Quickfire Rapid (Blue)
Mouse
Logitech M510
Internet Speed
Upload:5mbps Download:15mbps
Antivirus
Malware Bytes
Browser
Mozilla Firefox
I have tried the F8 trick and it does not bring anything up and simply goes to the error message. My "recovery disc", if you can call it that, really does nothing but attempt to boot the recovery partition on the hard disk which that partition is gone, along with every other partition except for the boot partition. (X:\) I cant do startup repair without the recovery partition. It still has its warrenty though, so I'm going to send it back to Dell and get a new hard drive installed becuase this just isn't worth the hassle it is creating.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
Core i7 3820 @ 4.6Ghz (Overclocked)
Motherboard
Asrock x79 Extreme9 (2011)
Memory
16384MB DDR3 1600mhz Corsair Vengeance
Graphics Card(s)
2x Nvidia GTX 295 (In quad SLI)
Sound Card
Creative SoundCore 3D
Monitor(s) Displays
24" LG 24EN31 LED
Screen Resolution
1920x1080
Hard Drives
OCZ Agility 3 120GB SSD (Boot Disk)
OCZ Vertex 2 240GB SSD (x2, Spanned Volume)
Western Digital 2TB Caviar Green (x2, Spanned Volume)
PSU
OCZ ModXStream 900W
Case
Fractal Design Define R4
Cooling
Corsair Hydro H60
Keyboard
Cooler Master Quickfire Rapid (Blue)
Mouse
Logitech M510
Internet Speed
Upload:5mbps Download:15mbps
Antivirus
Malware Bytes
Browser
Mozilla Firefox
The Windows 7 Repair disk has only 2 versions 32-bit and 64-bit.
There is no Home, Prof. or Ultimate version for repair disks.
 

My Computer

Computer Manufacturer/Model Number
Acer Notebook
OS
Win 8 RP, Win 7, XP
CPU
Intel
Yes, the hard drive has failed (why the home premium disc probably didn't see the OS) I am new to the whole different editions of Windows thing. I most commonly use 98SE. Strangely enough, my Ubuntu 10.04 disc saw the entire hard drive...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
Core i7 3820 @ 4.6Ghz (Overclocked)
Motherboard
Asrock x79 Extreme9 (2011)
Memory
16384MB DDR3 1600mhz Corsair Vengeance
Graphics Card(s)
2x Nvidia GTX 295 (In quad SLI)
Sound Card
Creative SoundCore 3D
Monitor(s) Displays
24" LG 24EN31 LED
Screen Resolution
1920x1080
Hard Drives
OCZ Agility 3 120GB SSD (Boot Disk)
OCZ Vertex 2 240GB SSD (x2, Spanned Volume)
Western Digital 2TB Caviar Green (x2, Spanned Volume)
PSU
OCZ ModXStream 900W
Case
Fractal Design Define R4
Cooling
Corsair Hydro H60
Keyboard
Cooler Master Quickfire Rapid (Blue)
Mouse
Logitech M510
Internet Speed
Upload:5mbps Download:15mbps
Antivirus
Malware Bytes
Browser
Mozilla Firefox
If my experience with Dell is anything to go by, you shouldn't have any trouble getting your laptop repaired, although I think in your case I'd be asking for a replacement as things have gone pear-shaped a week after you bought it.

Anyway, back to my experience. I bought a Dell desktop in May 2010 through my local reseller and a two-year guarantee was included in the deal.

The motherboard failed a couple of weeks ago so I took the tower in for repair expecting to be without the computer for at least two weeks, so I was surprised to receive a phone call the next day telling me my computer was ready for collection.

It turns out that Dell franchise a lot of their repairs to agents around the country. When the one for my area was informed of my predicament she arranged to call into the store the same day to see if she could do the repair.

One motherboard, one CPU, one heatsink and three hours later, my computer was as good as new.

I'll keep my fingers crossed that your outcome is as good.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Yeah, did that and it showed complete HDD failure, simply sent it to dell and they got it back so quickly! A few days and it was mine again working like new.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
Core i7 3820 @ 4.6Ghz (Overclocked)
Motherboard
Asrock x79 Extreme9 (2011)
Memory
16384MB DDR3 1600mhz Corsair Vengeance
Graphics Card(s)
2x Nvidia GTX 295 (In quad SLI)
Sound Card
Creative SoundCore 3D
Monitor(s) Displays
24" LG 24EN31 LED
Screen Resolution
1920x1080
Hard Drives
OCZ Agility 3 120GB SSD (Boot Disk)
OCZ Vertex 2 240GB SSD (x2, Spanned Volume)
Western Digital 2TB Caviar Green (x2, Spanned Volume)
PSU
OCZ ModXStream 900W
Case
Fractal Design Define R4
Cooling
Corsair Hydro H60
Keyboard
Cooler Master Quickfire Rapid (Blue)
Mouse
Logitech M510
Internet Speed
Upload:5mbps Download:15mbps
Antivirus
Malware Bytes
Browser
Mozilla Firefox
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