| Windows 7: Boot bcd error 0xc00000e9 |
07 Jul 2011
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#1 | | Windows Server 2012 Datacenter United States |
Boot bcd error 0xc00000e9 Sorry if this is in the wrong thread. If it is, please move it to a more proper one, thanks!
Today I went to turn on my laptop and got the following error message on startup:
" File:\boot\BCD Status: 0xc00000e9 unexpected I/O error has occurred" and it says that it could be caused by removing a removable storage device while in use. At the top is a bar saying "Windows Boot Manager". I looked around the interwebs and found similar stories where the hard drive had just completely failed. Because I am using an OEM installed OS (Windows 7 Ultimate x64) I can not do a repair install without a specific hard drive partition. Bios still sees the hard drive and Windows setup driver browsing sees the boot partition so I'm not sure if it is completely dead. If a repair install is all that is needed, and I know this is a long shot, but would I be able to use my non-OEM Windows 7 Home Premium x64 disc to do the repair, even though this is ultimate? The Laptop is only about a week old so I'm quite angry that it would fail so early in its life. Thank you in advance for your help.
EDIT: Booted up recovery disc for home premium. This allows me to at least access command prompt for the boot partition. If there is a specific command that could help fix this, please tell me. Thanks! | My System Specs |
| Computer type PC/Desktop System Manufacturer/Model Number Self Built OS Windows Server 2012 Datacenter CPU Xeon w5590 3.88Ghz, 1MB L2, 8M L3 (1 of 2 installed) Motherboard EVGA SR-2 (LGA 1366) Memory 16384MB DDR3 3133Mhz Ripjaws-X (16GB of 192GB installed) Graphics Card Nvidia GTX 670 2048MB VRAM (4096MB total) Sound Card Standard Realtek ALC889 Monitor(s) Displays 24" ViewSonic VX2450 LED, 19" Dell 1905FP LCD (x3) Screen Resolution 1920x1080 1080p, 1280x1024 720p (x3) Keyboard Logitech G510 Mouse Logitech M510 PSU OCZ ModXStream 900W, Antec 350w Case Xigmatek Elysium Cooling Corsair Hydro H60 Hard Drives OCZ Agility 3 120GB SSD (x2)
Western Digital 2TB Caviar Green (x2)
Western Digital 650GB Caviar Blue Internet Speed Upload:10mbps Download:25mbps Antivirus Immunet 3.0 Browser Google Chrome |
07 Jul 2011
|
#3 | | Windows Server 2012 Datacenter United States |
I have tried the F8 trick and it does not bring anything up and simply goes to the error message. My "recovery disc", if you can call it that, really does nothing but attempt to boot the recovery partition on the hard disk which that partition is gone, along with every other partition except for the boot partition. (X:\) I cant do startup repair without the recovery partition. It still has its warrenty though, so I'm going to send it back to Dell and get a new hard drive installed becuase this just isn't worth the hassle it is creating.
Last edited by RetroGamer; 07 Jul 2011 at 10:57 AM..
| My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Built OS Windows Server 2012 Datacenter CPU Xeon w5590 3.88Ghz, 1MB L2, 8M L3 (1 of 2 installed) Motherboard EVGA SR-2 (LGA 1366) Memory 16384MB DDR3 3133Mhz Ripjaws-X (16GB of 192GB installed) Graphics Card Nvidia GTX 670 2048MB VRAM (4096MB total) Sound Card Standard Realtek ALC889 Monitor(s) Displays 24" ViewSonic VX2450 LED, 19" Dell 1905FP LCD (x3) Screen Resolution 1920x1080 1080p, 1280x1024 720p (x3) Keyboard Logitech G510 Mouse Logitech M510 PSU OCZ ModXStream 900W, Antec 350w Case Xigmatek Elysium Cooling Corsair Hydro H60 Hard Drives OCZ Agility 3 120GB SSD (x2)
Western Digital 2TB Caviar Green (x2)
Western Digital 650GB Caviar Blue Internet Speed Upload:10mbps Download:25mbps Antivirus Immunet 3.0 Browser Google Chrome |
08 Jul 2011
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#5 | | |
The Windows 7 Repair disk has only 2 versions 32-bit and 64-bit.
There is no Home, Prof. or Ultimate version for repair disks. | My System Specs | | System Manufacturer/Model Number Acer Notebook OS Win 8 RP, Win 7, XP CPU Intel |
11 Jul 2011
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#6 | | Windows Server 2012 Datacenter United States |
Yes, the hard drive has failed (why the home premium disc probably didn't see the OS) I am new to the whole different editions of Windows thing. I most commonly use 98SE. Strangely enough, my Ubuntu 10.04 disc saw the entire hard drive... | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Built OS Windows Server 2012 Datacenter CPU Xeon w5590 3.88Ghz, 1MB L2, 8M L3 (1 of 2 installed) Motherboard EVGA SR-2 (LGA 1366) Memory 16384MB DDR3 3133Mhz Ripjaws-X (16GB of 192GB installed) Graphics Card Nvidia GTX 670 2048MB VRAM (4096MB total) Sound Card Standard Realtek ALC889 Monitor(s) Displays 24" ViewSonic VX2450 LED, 19" Dell 1905FP LCD (x3) Screen Resolution 1920x1080 1080p, 1280x1024 720p (x3) Keyboard Logitech G510 Mouse Logitech M510 PSU OCZ ModXStream 900W, Antec 350w Case Xigmatek Elysium Cooling Corsair Hydro H60 Hard Drives OCZ Agility 3 120GB SSD (x2)
Western Digital 2TB Caviar Green (x2)
Western Digital 650GB Caviar Blue Internet Speed Upload:10mbps Download:25mbps Antivirus Immunet 3.0 Browser Google Chrome |
11 Jul 2011
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#7 | | Windows 7 Ultimate SP1 64-Bit Peterborough, England |
If my experience with Dell is anything to go by, you shouldn't have any trouble getting your laptop repaired, although I think in your case I'd be asking for a replacement as things have gone pear-shaped a week after you bought it.
Anyway, back to my experience. I bought a Dell desktop in May 2010 through my local reseller and a two-year guarantee was included in the deal.
The motherboard failed a couple of weeks ago so I took the tower in for repair expecting to be without the computer for at least two weeks, so I was surprised to receive a phone call the next day telling me my computer was ready for collection.
It turns out that Dell franchise a lot of their repairs to agents around the country. When the one for my area was informed of my predicament she arranged to call into the store the same day to see if she could do the repair.
One motherboard, one CPU, one heatsink and three hours later, my computer was as good as new.
I'll keep my fingers crossed that your outcome is as good. | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
20 Aug 2011
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#9 | | Windows Server 2012 Datacenter United States |
Yeah, did that and it showed complete HDD failure, simply sent it to dell and they got it back so quickly! A few days and it was mine again working like new. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Built OS Windows Server 2012 Datacenter CPU Xeon w5590 3.88Ghz, 1MB L2, 8M L3 (1 of 2 installed) Motherboard EVGA SR-2 (LGA 1366) Memory 16384MB DDR3 3133Mhz Ripjaws-X (16GB of 192GB installed) Graphics Card Nvidia GTX 670 2048MB VRAM (4096MB total) Sound Card Standard Realtek ALC889 Monitor(s) Displays 24" ViewSonic VX2450 LED, 19" Dell 1905FP LCD (x3) Screen Resolution 1920x1080 1080p, 1280x1024 720p (x3) Keyboard Logitech G510 Mouse Logitech M510 PSU OCZ ModXStream 900W, Antec 350w Case Xigmatek Elysium Cooling Corsair Hydro H60 Hard Drives OCZ Agility 3 120GB SSD (x2)
Western Digital 2TB Caviar Green (x2)
Western Digital 650GB Caviar Blue Internet Speed Upload:10mbps Download:25mbps Antivirus Immunet 3.0 Browser Google Chrome Boot bcd error 0xc00000e9 problems? All times are GMT -5. The time now is 08:52 AM. | |