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Windows 7: BSOD's 4 in a day :( help me

07 Jul 2011   #1

windows 8 64 bit
 
 
BSOD's 4 in a day :( help me

i did memtest,hdd test nothing found in that plzz someone help me . i have attached all the minidumps in a single rar hope someone can help .last time it struck when i was playing hot pursuit


My System SpecsSystem Spec
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07 Jul 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

You are suffering a problem with your ati graphics driver.
If you tell me a little more about your system I will give you some specific instructions.
It would help to know
make/model - if prebuilt
specs as best as you know them - if homemade.

Especially right now I need to know which ati radeon graphics card you have.
My System SpecsSystem Spec
07 Jul 2011   #3

windows 8 64 bit
 
 

ok i have amd athlon2-240 2.80ghz ,
asus m4a74-am motherboard
sapphire radeon 5670 1gb
WD 320 gd HDD
3gbs of ram dual channel both of kingston
PSU with 500watt supply
and a hp dvd rw
My System SpecsSystem Spec
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07 Jul 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by jay93 View Post
i did memtest,hdd test nothing found in that plzz someone help me . i have attached all the minidumps in a single rar hope someone can help .last time it struck when i was playing hot pursuit
Hi jay93
you have the atikmpag.sys,this is ati graphic issue.
Please Download the most updated ati graphic driver from AMD Graphics Drivers & Software
Uninstall ati software/driver,restart,install the new driver,restart.
Update DirectX
Check GPU temperatures
Need For Speed also cause issues.
---------------
Wait,for results and post back.
My System SpecsSystem Spec
07 Jul 2011   #5

windows 8 64 bit
 
 

driver's are up-to-date so is direct-x and gpu temp have never gone above 55c
My System SpecsSystem Spec
07 Jul 2011   #6

windows 8 64 bit
 
 

oops ati driver is out of date m updating it but what bout rest of BSOD's
My System SpecsSystem Spec
07 Jul 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

If we get another crash after that what I want you to do is remove the ati software suite (graphics driver included) in safe mode with this tool
Phyxion.net - Driver Sweeper

Afterwards reboot normal and reinstall the latest driver again. Sometimes a tiny piece of a previous install is left behind and continues to cause problems.
My System SpecsSystem Spec
07 Jul 2011   #8

windows 8 64 bit
 
 

and wat bout other BSOD's ? are the of same . i found all of them with different reasons to crash
My System SpecsSystem Spec
07 Jul 2011   #9

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

The pctools file system driver crashed.
the NTkernel had a random crash (most likely caused by the other two driver issues)

The earliest one is actually the most worrying as it points to the processor management.
That could be a really bad thing. Lets deal with the solveable drivers for the moment
Follow the above for graphics, and honestly I would just remove pctools right now.
My System SpecsSystem Spec
07 Jul 2011   #10

windows 8 64 bit
 
 

i removed it actually i also know to open minidumps but m not so smart in all drivers and related errors but i removed pc tools and downloading ati drivers.what is this processor management error can u say.give it a remedy? and nt kernel caused due to driver conflict ?
My System SpecsSystem Spec
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 BSOD's 4 in a day :( help me




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