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Windows 7: BSOD crash every once in a while


07 Jul 2011   #1

Windows 7 32 bit
 
 
BSOD crash every once in a while

Is Windows 7 . . .
- x86 (32-bit) or x64 ?
32 bit
- the original installed OS on the system?
Yes
- an OEM or full retail version?
OEM

- What is the age of system (hardware)?
Around 1 year
- What is the age of OS installation (have you re-installed the OS?)
Around 1 year

My pc goes in to bsod out of no where, i already uninstalled daemon tools but it still goes into bsod. earlier it went to bsod 2 times straight, please help!



My System SpecsSystem Spec
.

07 Jul 2011   #2

Windows 8.1 Pro x64
 
 

Your Avast Antivirus is the cause, please remove it and use MSE instead
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 82e86fd0, 8ab1b584, 0}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
Probably caused by : aswSnx.SYS ( aswSnx+155f0 )


KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 82e86fd0, The address that the exception occurred at
Arg3: 8ab1b584, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!ExpAllocateHandleTableEntry+1f
82e86fd0 f00fba2800      lock bts dword ptr [eax],0

TRAP_FRAME:  8ab1b584 -- (.trap 0xffffffff8ab1b584)
ErrCode = 00000002
eax=0000000c ebx=00000000 ecx=0000000c edx=000f001f esi=00000000 edi=85081a70
eip=82e86fd0 esp=8ab1b5f8 ebp=8ab1b608 iopl=0         nv up ei ng nz ac pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010296
nt!ExpAllocateHandleTableEntry+0x1f:
82e86fd0 f00fba2800      lock bts dword ptr [eax],0   ds:0023:0000000c=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82e85c30 to 82e86fd0

STACK_TEXT:  
8ab1b608 82e85c30 8ab1b628 8ab1b670 aab4f298 nt!ExpAllocateHandleTableEntry+0x1f
8ab1b620 82e6b935 00000000 8ab1b670 00000000 nt!ExCreateHandle+0x1a
8ab1b678 82e6bd37 00000000 aab4f2b0 000f001f nt!ObpCreateHandle+0x2a8
8ab1b820 82e6bc56 00000000 000f001f 00000000 nt!ObInsertObjectEx+0xd8
8ab1b83c 82e79ec2 aab4f2b0 00000000 000f001f nt!ObInsertObject+0x1e
8ab1b8a8 8d2255f0 8ab1bc98 000f001f 00000000 nt!NtCreateSection+0x1df
WARNING: Stack unwind information not available. Following frames may be wrong.
8ab1bb24 8d2258f7 000f001f 00000000 00000013 aswSnx+0x155f0
8ab1bb54 8e2c6855 8ab1bc98 000f001f 00000000 aswSnx+0x158f7
8ab1bb84 82c8c42a 8ab1bc98 000f001f 00000000 aswSP+0x1f855
8ab1bb84 82c8a035 8ab1bc98 000f001f 00000000 nt!KiFastCallEntry+0x12a
8ab1bd00 82cb6f2b 80035e2c 00000000 85081a70 nt!ZwCreateSection+0x11
8ab1bd50 82e5766d 00000001 ac32f665 00000000 nt!ExpWorkerThread+0x10d
8ab1bd90 82d090d9 82cb6e1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
aswSnx+155f0
8d2255f0 ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  aswSnx+155f0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: aswSnx

IMAGE_NAME:  aswSnx.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4dc929a9

FAILURE_BUCKET_ID:  0x8E_aswSnx+155f0

BUCKET_ID:  0x8E_aswSnx+155f0

Followup: MachineOwner
---------
My System SpecsSystem Spec
07 Jul 2011   #3

Windows 7 32 bit
 
 

is mse reliable?
My System SpecsSystem Spec
.


07 Jul 2011   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by xckel17 View Post
is mse reliable?
Yes it is
My System SpecsSystem Spec
07 Jul 2011   #5

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by xckel17 View Post
i have another problem, please check it out
http://www.sevenforums.com/crashes-d...ml#post1480020
Post in this thread itself, no need to create another one

No probable cause is indicated, run a scan of Malwarebytes
Enable Driver Verifier then upload the new dumps which are created
Driver Verifier - Enable and Disable
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 82d012e1, The address that the exception occurred at
Arg3: 8ab23b50, Exception Record Address
Arg4: 8ab23730, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!RtlImageNtHeaderEx+4a
82d012e1 663902          cmp     word ptr [edx],ax

EXCEPTION_RECORD:  8ab23b50 -- (.exr 0xffffffff8ab23b50)
ExceptionAddress: 82d012e1 (nt!RtlImageNtHeaderEx+0x0000004a)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 7ffa0000
Attempt to read from address 7ffa0000

CONTEXT:  8ab23730 -- (.cxr 0xffffffff8ab23730)
eax=00005a4d ebx=8551fbec ecx=00000000 edx=7ffa0000 esi=00000000 edi=8ab23c2c
eip=82d012e1 esp=8ab23c18 ebp=8ab23c18 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
nt!RtlImageNtHeaderEx+0x4a:
82d012e1 663902          cmp     word ptr [edx],ax        ds:0023:7ffa0000=????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  7ffa0000

READ_ADDRESS: GetPointerFromAddress: unable to read from 82dae718
Unable to read MiSystemVaType memory at 82d8e160
 7ffa0000 

FOLLOWUP_IP: 
nt!RtlImageNtHeaderEx+4a
82d012e1 663902          cmp     word ptr [edx],ax

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from 82d05384 to 82d012e1

STACK_TEXT:  
8ab23c18 82d05384 00000000 00000000 8551fbb8 nt!RtlImageNtHeaderEx+0x4a
8ab23c50 82c8787d 00000000 8ab23cc8 00000018 nt!RtlImageNtHeader+0x1a
8ab23d00 82cb3f2b 80005554 00000000 8509b4c0 nt!ZwOpenProcess+0x11
8ab23d50 82e5466d 00000001 ac2a083a 00000000 nt!ExpWorkerThread+0x10d
8ab23d90 82d060d9 82cb3e1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!RtlImageNtHeaderEx+4a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc007

STACK_COMMAND:  .cxr 0xffffffff8ab23730 ; kb

FAILURE_BUCKET_ID:  0x7E_nt!RtlImageNtHeaderEx+4a

BUCKET_ID:  0x7E_nt!RtlImageNtHeaderEx+4a

Followup: MachineOwner
---------
My System SpecsSystem Spec
07 Jul 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by xckel17 View Post
Is Windows 7 . . .
- x86 (32-bit) or x64 ?
32 bit
- the original installed OS on the system?
Yes
- an OEM or full retail version?
OEM

- What is the age of system (hardware)?
Around 1 year
- What is the age of OS installation (have you re-installed the OS?)
Around 1 year

I posted earlier, and the guy who replied suggested to uninstall avast and install mse. I did, and after i uninstalled avast a few minutes later i experienced 3 straight bsod crashes. please help!

These were caused by a memory exception caused by your ataport.sys driver. Please run a system file check to verify and repair it.

If the problem still exists please update to service pack 1.

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.
My System SpecsSystem Spec
Reply

 BSOD crash every once in a while




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