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Windows 7: ask updater Error

07 Jul 2011   #1

Microsoft Windows 7 Home Premium
 
 
ask updater Error

Quote   Quote: Originally Posted by panais View Post
Quote   Quote: Originally Posted by Zeezoram View Post
I was recently working on my computer doing some gaming and all of the sudden my computer started acting a little funny, not running a program correctly so i restarted my computer and when i got back to the desktop menu i got a pop-up saying Ask Updater has stopped working. Along with this error came another pop-up saying Microsoft Visual C++ Runtime Library - Runtime Error Program: C:\Program Files(x86)\Ask.com\updater.exe this application has requested the runtime to terminate it in an unusual way. I tried restarting, emptying recycling bin and fixing unused file extensions to see if that was the problem, but it didn't help. Is there any way to fix this? Also i would love to know what might cause something like this to happen! I run a Windows 7 home Premium 64 bit Toshiba Laptop with a 4g ram. Thanks in advance for taking the time to look at this!
Hi,welcome to SF
It seems that ask toolbar cause troubles in ur system.
Please follow the steps in that link to completely remove and clean ASK from ur system Remove and Delete Ask Toolbar and Its Components From Internet Explorer and Your Computer
-------------------
Download,install,update,scan with SUPERAntiSpyware.com - Downloading File
Download,install,update,scan with Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
--------------------------------------------
Wait for results and please post back.
I've had the exactly the same problem from today and followed every step from the link you had sent from previous post and followed it and from Remove Ask Toolbar of Internet Explorer Via Add/remove programs no 3. Under the list of installed programs, locate and click Ask Toolbar and select to remove it. I could not locate it 100% it's not there, yet each time I restart my laptop It still appears Runtime Error Program: C:\Program Files(x86)\Ask.com\updater.exe this application has requested the runtime to terminate it in an unusual way. Remove Ask Toolbar of Firefox Browser. so when I try going to extensions it's not there either, I find it a bit weird, not sure what to do. but it still appears on Programme Files (x86)

Would appreciate any help, thanks.

P.S my youtube is not working today either, not sure if this has anythign to do with it.

My System SpecsSystem Spec
07 Jul 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Did you tried with ask remover?
1-Toolbar-Uninstaller-1.0.0.1 | Program | Start-download
--------------
You can also uninstall the toolbar directly from the toolbar

Click on the chevron (down arrow) on the Option button on the toolbar
  1. Select "Uninstall" from the drop down menu
  2. Click "Yes" when asked "Are you sure you want to uninstall this product"
  3. Close all open web browsers
  4. Click "OK" on the popup window
--------------------------
You can also try to go in C:\Program Files(x86)\Ask.com and there find and use the uninstaller.
----------------------------
First clean ask toolbar.
Then update flash player and shockwave player Adobe - Downloads
----------------
Download,install,update,scan with SUPERAntiSpyware.com - Downloading File
Download,install,update,scan with Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
My System SpecsSystem Spec
07 Jul 2011   #3

Microsoft Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by panais View Post
Did you tried with ask remover?
1-Toolbar-Uninstaller-1.0.0.1 | Program | Start-download
--------------
You can also uninstall the toolbar directly from the toolbar


Click on the chevron (down arrow) on the Option button on the toolbar
  1. Select "Uninstall" from the drop down menu
  2. Click "Yes" when asked "Are you sure you want to uninstall this product"
  3. Close all open web browsers
  4. Click "OK" on the popup window
--------------------------
You can also try to go in C:\Program Files(x86)\Ask.com and there find and use the uninstaller.
----------------------------
First clean ask toolbar.
Then update flash player and shockwave player Adobe - Downloads
----------------
Download,install,update,scan with SUPERAntiSpyware.com - Downloading File
Download,install,update,scan with Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer


This is what I got after trying to download Toolbar Uninstalle , You can also try to go in C:\Program Files(x86)\Ask.com and there find and use the uninstaller.
There's no option to uninstall and don't know how to clean.
My System SpecsSystem Spec
.


07 Jul 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by CanCon1991 View Post
Quote   Quote: Originally Posted by panais View Post
Did you tried with ask remover?
1-Toolbar-Uninstaller-1.0.0.1 | Program | Start-download
--------------
You can also uninstall the toolbar directly from the toolbar


Click on the chevron (down arrow) on the Option button on the toolbar
  1. Select "Uninstall" from the drop down menu
  2. Click "Yes" when asked "Are you sure you want to uninstall this product"
  3. Close all open web browsers
  4. Click "OK" on the popup window
--------------------------
You can also try to go in C:\Program Files(x86)\Ask.com and there find and use the uninstaller.
----------------------------
First clean ask toolbar.
Then update flash player and shockwave player Adobe - Downloads
----------------
Download,install,update,scan with SUPERAntiSpyware.com - Downloading File
Download,install,update,scan with Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer


This is what I got after trying to download Toolbar Uninstalle , You can also try to go in C:\Program Files(x86)\Ask.com and there find and use the uninstaller.
There's no option to uninstall and don't know how to clean.
Try to download it from here http://www.softpedia.com/get/Interne...nstaller.shtml
And follow the above steps.
My System SpecsSystem Spec
07 Jul 2011   #5

Microsoft Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by panais View Post
Quote   Quote: Originally Posted by CanCon1991 View Post
Quote   Quote: Originally Posted by panais View Post
Did you tried with ask remover?
1-Toolbar-Uninstaller-1.0.0.1 | Program | Start-download
--------------
You can also uninstall the toolbar directly from the toolbar


Click on the chevron (down arrow) on the Option button on the toolbar
  1. Select "Uninstall" from the drop down menu
  2. Click "Yes" when asked "Are you sure you want to uninstall this product"
  3. Close all open web browsers
  4. Click "OK" on the popup window
--------------------------
You can also try to go in C:\Program Files(x86)\Ask.com and there find and use the uninstaller.
----------------------------
First clean ask toolbar.
Then update flash player and shockwave player Adobe - Downloads
----------------
Download,install,update,scan with SUPERAntiSpyware.com - Downloading File
Download,install,update,scan with Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer


This is what I got after trying to download Toolbar Uninstalle , You can also try to go in C:\Program Files(x86)\Ask.com and there find and use the uninstaller.
There's no option to uninstall and don't know how to clean.
Try to download it from here http://www.softpedia.com/get/Interne...nstaller.shtml
And follow the above steps.
So I downloaded it again same thing, but still worked went through C:\Program Files(x86) and I have no Idea what to do at even thought it detected 176 toolbars, it didn't appear, but when I got to white list it showed all of them and wasn't sure to add it on to white list
My System SpecsSystem Spec
07 Jul 2011   #6

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by CanCon1991 View Post
Quote   Quote: Originally Posted by panais View Post
Quote   Quote: Originally Posted by CanCon1991 View Post



This is what I got after trying to download Toolbar Uninstalle , You can also try to go in C:\Program Files(x86)\Ask.com and there find and use the uninstaller.
There's no option to uninstall and don't know how to clean.
Try to download it from here http://www.softpedia.com/get/Interne...nstaller.shtml
And follow the above steps.
So I downloaded it again same thing, but still worked went through C:\Program Files(x86) and I have no Idea what to do at even thought it detected 176 toolbars, it didn't appear, but when I got to white list it showed all of them and wasn't sure to add it on to white list
Click start write in the search box msconfig,click on Msconfig to open the System Confiquration,select Startup and look in the list for the ask,untik any ask entry,restart.
Dowload and install http://www.piriform.com/CCLEANER
Start ccleaner,options,Startup,delete any ask entry.
In ccleaner use cleaner and then registry cleaner.(backup registry before clean YES)
My System SpecsSystem Spec
07 Jul 2011   #7

Microsoft Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by panais View Post
Quote   Quote: Originally Posted by CanCon1991 View Post
Quote   Quote: Originally Posted by panais View Post
Try to download it from here http://www.softpedia.com/get/Interne...nstaller.shtml
And follow the above steps.
So I downloaded it again same thing, but still worked went through C:\Program Files(x86) and I have no Idea what to do at even thought it detected 176 toolbars, it didn't appear, but when I got to white list it showed all of them and wasn't sure to add it on to white list
Click start write in the search box msconfig,click on Msconfig to open the System Confiquration,select Startup and look in the list for the ask,untik any ask entry,restart.
Dowload and install CCleaner - Optimization and Cleaning - Free Download
Start ccleaner,options,Startup,delete any ask entry.
In ccleaner use cleaner and then registry cleaner.(backup registry before clean YES)
Tried msconfig, ask isn't there. I don't get it, it's just unexpectedly appeared today, don't get it, tried control panel and extension on Firefox, nowhere to be seen.
My System SpecsSystem Spec
07 Jul 2011   #8

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by CanCon1991 View Post
Quote   Quote: Originally Posted by panais View Post
Quote   Quote: Originally Posted by CanCon1991 View Post

So I downloaded it again same thing, but still worked went through C:\Program Files(x86) and I have no Idea what to do at even thought it detected 176 toolbars, it didn't appear, but when I got to white list it showed all of them and wasn't sure to add it on to white list
Click start write in the search box msconfig,click on Msconfig to open the System Confiquration,select Startup and look in the list for the ask,untik any ask entry,restart.
Dowload and install CCleaner - Optimization and Cleaning - Free Download
Start ccleaner,options,Startup,delete any ask entry.
In ccleaner use cleaner and then registry cleaner.(backup registry before clean YES)
Tried msconfig, ask isn't there. I don't get it, it's just unexpectedly appeared today, don't get it, tried control panel and extension on Firefox, nowhere to be seen.
Did you follow all the above steps?
My System SpecsSystem Spec
07 Jul 2011   #9

Microsoft Windows 7 Home Premium
 
 

Click on the chevron (down arrow) on the Option button on the toolbar
  1. Select "Uninstall" from the drop down menu
  2. Click "Yes" when asked "Are you sure you want to uninstall this product"
  3. Close all open web browsers
  4. Click "OK" on the popup window
Coudln't find where you meant Click on the chevron (down arrow) on the Option button on the toolbar, just assumed cause I couldn't find Ask didn't know what it was for.
My System SpecsSystem Spec
07 Jul 2011   #10

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by CanCon1991 View Post
Click on the chevron (down arrow) on the Option button on the toolbar
  1. Select "Uninstall" from the drop down menu
  2. Click "Yes" when asked "Are you sure you want to uninstall this product"
  3. Close all open web browsers
  4. Click "OK" on the popup window
Coudln't find where you meant Click on the chevron (down arrow) on the Option button on the toolbar, just assumed cause I couldn't find Ask didn't know what it was for.
It seems that you have ask fragments in ur system.
Did you tried cleaning with ccleaner?
My System SpecsSystem Spec
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