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#1
Brightness hardware button crash
I am running Windows 7 Pro 32bit on my laptop and have a problem with my brightness buttons. The two buttons are controlled by pressing function and f7,f8. My problem will come at random after booting up. When pressing either brightness button, the computer will simply freeze and must be hard reset. No BSOD screen or memory dump occurs. If I boot and use the buttons and they work, then they will function normally until the next boot. The problem comes completely at random so it makes it difficult to get help from Future Shop, where I have a warranty. The problem will happen a few times in a row, and when I take it to the store, the problem isn't there. It's quite embarrassing because this has happened twice and they probably think I'm insane.
Thanks for your help.
-JorgeM