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Windows 7: hope you all can help


07 Jul 2011   #1

W7 Pro 64bit
 
 
hope you all can help

About a week ago I started having issues with Chrome Crashing.
Over the past few days I have come back to my computer & found that it has re-booted.
Now today I have had a few BSD's wile in the middle of working in Chrome, Gmail, or Word, etc.
I have attached a copy of the latest of 3 minidump files from today.
Any thoughts on this?
thanks,

fmg

My System SpecsSystem Spec
.

07 Jul 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by pdxireland View Post
About a week ago I started having issues with Chrome Crashing.
Over the past few days I have come back to my computer & found that it has re-booted.
Now today I have had a few BSD's wile in the middle of working in Chrome, Gmail, or Word, etc.
I have attached a copy of the latest of 3 minidump files from today.
Any thoughts on this?
thanks,

fmg
Memory management (probably a driver) Please run these two tests


Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.



Driver verifier

Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
07 Jul 2011   #3

W7 Pro 64bit
 
 

Hello again,

I assume Memtest86 is ok for X64 yes?
Pulled three of four sticks of RAM & getting loads of errors.
Could I be "lucky" its the first stick?
fmg
My System SpecsSystem Spec
.


07 Jul 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by pdxireland View Post
Hello again,

I assume Memtest86 is ok for X64 yes?
Pulled three of four sticks of RAM & getting loads of errors.
Could I be "lucky" its the first stick?
fmg
Fine for 64bit and maybe. You should be booting from the cd/dvd and if it shows errors its either the ram or mobo slot. Are you overclocking?
My System SpecsSystem Spec
09 Jul 2011   #5

W7 Pro 64bit
 
 

Sorted out thanks for the help!
Bad of RAM all ok now THANKS!
fmg
My System SpecsSystem Spec
09 Jul 2011   #6

Windows 7 Ultimate SP1 64-Bit
 
 

Cheers and thanks for the feedback.
My System SpecsSystem Spec
Reply

 hope you all can help




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