BSOD when laptop is sleeping

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  1. Posts : 9
    Win 7 Professional x64
       #1

    BSOD when laptop is sleeping


    - x64 professional Win7
    - clean installation of full retail version
    - lenovo T500 bought in Jan 2010

    My laptop restarts itself and crashes in sleep mode.
    It happened before and was solved here in the forum but the problem came back.

    Thank you!!!
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome
    Your reports are consistent, they point to two possible causes
    One Memory
    Take a memory test with memtest86
    http://www.geekstogo.com/forum/topic...ing-memtest86/

    This driver was also given as a cause. Update
    Iastor.sys file description
    Productname:Intel Matrix Storage Manager driver
    Description:Intel Matrix Storage Manager driver
    Company:Intel Corporation
      My Computer


  3. Posts : 9
    Win 7 Professional x64
    Thread Starter
       #3

    Thank you Richard, I just finished memtest and there was no error. My Intel Matrix Storage driver is already the latest version and it did not cause problems before. What else can I do to fix the BSOD problems?
    Thanks!
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Your reports were rather clear, I would make a system restore point then roll back the driver. If you still get the BSODs, give me the new report.
      My Computer


  5. Posts : 17,796
    Windows 10, Home Clean Install
       #5

    Hold on, the memory test should be 8 hours at least. You have to make 8 passes then test each slot for 8 morre passes.
      My Computer


  6. Posts : 9
    Win 7 Professional x64
    Thread Starter
       #6

    Oh, ok, then I guess I only passed the first one.
    will do it tonight.
    Thanks!
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #7

    Just take your time
    Run it for 8 passes. Pass or fail, you must test each slot for 6-8 passes. Good luck
      My Computer


  8. Posts : 9
    Win 7 Professional x64
    Thread Starter
       #8

    So the complete memory test turned out no errors found, and I removed the latest intel driver and install the previous version. Since then I've still got about 2 BSODs.
    Please check this new attachment.
    Thank you very much for helping!!!
      My Computer


  9. Posts : 17,796
    Windows 10, Home Clean Install
       #9

    Its the same driver again. iastor. Roll back to earlier version.
    In a few days, I will not be able to read the dump reports for a while, but will be here to answer questions.
      My Computer


  10. Posts : 9
    Win 7 Professional x64
    Thread Starter
       #10

    Thank you for the instant reply!
      My Computer


 
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