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Windows 7: Random Freezes and BSODs


07 Jul 2011   #1

Windows 7
 
 
Random Freezes and BSODs

hi, Recently in the past week or so I have been experiencing random freezes that require me to hard restart the computer. Most of the time it is a complete freeze (no BSOD) but sometimes it is a BSOD.

I have tried doing a memTest (with MemTest86+) to see if one of my RAM sticks was bad, but after a 2 hour test no errors were found. I also did a system stability test called CPUstability, and ran it for 10 hours with no crashes. Finally today I resorted to a full HDD reformat with a clean install of windows, and after I finished installing all of my drivers the problem still persists but with more BSODS than freezes.

I have linked multiple 'error reports' using SF Diag Tool v4. If you need any additional info I'll be glad to post anything else you need (I'll just be sitting here hitting f5 while my steam games download). Thanks for reading -SawedOn

EDIT: So I got a new error, Windows closed all my open windows and said that there was a critical error and that my computer would be restarted in 1 minute.

EDIT2: I included a zip with dumps from the jcgriff2 BSOD tool.

My System SpecsSystem Spec
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07 Jul 2011   #2

Windows 7
 
 

Ok I've tried Enabling Driver Verifier by following Jack's guide. Now I BSOD on startup or seconds after the Welcome screen. I got 2 BSODS and a freeze before I opened up in safemode. I have linked the latest dumps below. Any help would be greatly appreciated.
My System SpecsSystem Spec
07 Jul 2011   #3

Windows 7
 
 

Well if there are just 1 or two drivers making my computer go bananas, I might as well start systematically removing them 1 at a time and enabling driver verifier until I achieve stability.
My System SpecsSystem Spec
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09 Jul 2011   #4

Windows 7
 
 

My computer seemed stable after I removed the Creative drivers for my Tactic 3D Alpha Headset, but this morning I go another BSOD with Bad_Pool_header at the top, here is the mini dump.
My System SpecsSystem Spec
09 Jul 2011   #5

Windows 7
 
 

Well after Installing the Creative Tactic 3D driver from windows update (instead of the one I was using before with all the extra software from Creative's website) I experienced another freeze up. I then decided to remove all the Creative drivers from my comp again, and I got a BSOD mentioning Netio.sys here is another mini dump.

I could really use some help please if anyone is kind enough to take a look, I'd be very grateful.
My System SpecsSystem Spec
09 Jul 2011   #6

Windows 7
 
 

Wow I just went through a barrage freezes with 1 BSOD, this is getting out of hand I think I'm just going to rip out every driver except for nvidia. If that doesn't work I just don't know what else I can try seriously... I have no I dead why this problem would just start out of the blue, I build this rig back in november/ october of last year and it has been running great until just a week ago...

Also as a side note two of the most recent freezes were in L4D2 just as I finished loading the game.

EDIT: My most recent mini dumps, etc.

EDIT2: Have I done something wrong ei. not posting enough info or posting in the wrong format? I just noticed this thread has 116 views but no replies.
My System SpecsSystem Spec
09 Jul 2011   #7

Windows 7
 
 

Ok well I kinda feel like I should create a new thread because I've posted so much stuff already and I've been able to change some of the types of error messages on the BSODs I get. The problem I encounter is with all my drivers installed except for the creative ones (I still suspect them heavily of creating problems). Here is the BSOD I get now.
My System SpecsSystem Spec
10 Jul 2011   #8

Windows 7
 
 

Ok well more freezes and no BSODS this time. It seems to come in waves, I was running my computer last night and all today with no problems then all of a sudden I get 3 crashes within 1.5 hours. I'm not sure if the freezes result in logs being made but Ill post em anyways.

I think I'll try posting on some other forums as well. Thanks for reading...
My System SpecsSystem Spec
10 Jul 2011   #9
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by SawedOn View Post
hi, Recently in the past week or so I have been experiencing random freezes that require me to hard restart the computer. Most of the time it is a complete freeze (no BSOD) but sometimes it is a BSOD.

I have tried doing a memTest (with MemTest86+) to see if one of my RAM sticks was bad, but after a 2 hour test no errors were found. I also did a system stability test called CPUstability, and ran it for 10 hours with no crashes. Finally today I resorted to a full HDD reformat with a clean install of windows, and after I finished installing all of my drivers the problem still persists but with more BSODS than freezes.

I have linked multiple 'error reports' using SF Diag Tool v4. If you need any additional info I'll be glad to post anything else you need (I'll just be sitting here hitting f5 while my steam games download). Thanks for reading -SawedOn

EDIT: So I got a new error, Windows closed all my open windows and said that there was a critical error and that my computer would be restarted in 1 minute.

EDIT2: I included a zip with dumps from the jcgriff2 BSOD tool.

Hi Sawedon and welcome

These were caused by several different things but all seem to point to memory management caused by an un-named driver. Please run these two tests to check your RAM and find out which driver.



Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.



Driver verifier

Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Also of note. You have drivers from as far back as 2005 that need updating

Code:
SSPORT.sys    8/11/2005 7:07:32 PM        fffff880`077c1000    fffff880`077c9000    0x00008000    0x42fbda34
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
11 Jul 2011   #10

Windows 7
 
 

Thanks for the reply!
I've found updates for all of my MSI drivers by checking their website (MSI Live Update 5 is the worst auto updater ever) and I found another printer driver (SSPORT.sys). I have already tested with mem Test 86+ but I'll test again, making sure to note the amount of passes and post back with the result.
My System SpecsSystem Spec
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