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Windows 7: Lots of Freezes and BSOD's (Please Help)

07 Jul 2011   #1

Windows 7 Home Premium x64
 
 
Lots of Freezes and BSOD's (Please Help)

I have been having freezes and BSOD's very often for about a month. I've tried what I know and now am here for all of your help. Attached will be the logs that you need and below will be my computer specs,thanks.


Windows 7 Enterprise x64 , Original OS , Retail Version of Windows 7,Estimate age of system is over a year but not 2 years old , and I have reinstalled the OS before due to the same problems.

My System SpecsSystem Spec
.

08 Jul 2011   #2

Windows 8.1 Pro x64
 
 

Remove Avast for diagnostic purposes
Enable Driver Verifier then upload the new dumps which are created
Driver Verifier - Enable and Disable

Code:
aswFsBlk.SYS        fffff880`043f7000    fffff880`04400000    0x00009000    0x4dc928a8    10/05/2011 15:59:36                
aswMonFlt.sys        fffff880`016a3000    fffff880`016dd000    0x0003a000    0x4dc928b3    10/05/2011 15:59:47                
aswRdr.SYS        fffff880`02cd9000    fffff880`02ce3000    0x0000a000    0x4dc928be    10/05/2011 15:59:58                
aswSnx.SYS        fffff880`02cef000    fffff880`02d87000    0x00098000    0x4dc929b6    10/05/2011 16:04:06                
aswSP.SYS        fffff880`04361000    fffff880`043ae000    0x0004d000    0x4dc929b6    10/05/2011 16:04:06                
aswTdi.SYS        fffff880`02c40000    fffff880`02c50000    0x00010000    0x4dc92960    10/05/2011 16:02:40
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8003d02b60, The thread currently holding on to the Pnp lock.
Arg4: fffff80003c6e510

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  4

FAULTING_THREAD:  fffffa8003d02b60

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LOCK_ADDRESS:  fffff80002acdb60 -- (!locks fffff80002acdb60)

Resource @ nt!PiEngineLock (0xfffff80002acdb60)    Available

WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted.


WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted.

1 total locks

PNP_TRIAGE: 
    Lock address  : 0xfffff80002acdb60
    Thread Count  : 0
    Thread address: 0x0000000000000000
    Thread wait   : 0x0

LAST_CONTROL_TRANSFER:  from fffff800028d6f92 to fffff800028d44da

STACK_TEXT:  
fffff880`031c3f10 fffff800`028d6f92 : fffffa80`03d02b60 fffffa80`03d02b60 00000000`00000000 00000000`00000000 : nt!KiSwapContext+0x7a
fffff880`031c4050 fffff800`028d97af : 00000000`000000fe fffff880`035ea390 fffff880`00000000 fffff880`02f63180 : nt!KiCommitThreadWait+0x1d2
fffff880`031c40e0 fffff880`010f8dd1 : fffffa80`03ef9100 00000000`00000000 fffff880`031c4400 fffffa80`03ef9100 : nt!KeWaitForSingleObject+0x19f
fffff880`031c4180 fffff880`010fa961 : fffff880`031c4620 fffff880`031c4400 00000000`03060001 fffff880`031c41f8 : storport!RaSendIrpSynchronous+0x71
fffff880`031c41e0 fffff880`010fabde : fffff880`031c4620 00000000`00000101 00000000`00000000 fffff880`031c4620 : storport!RaidBusEnumeratorIssueSynchronousRequest+0x91
fffff880`031c42f0 fffff880`0110457d : 00000000`00000101 fffff880`00000101 00000000`00000101 00000000`00000001 : storport!RaidBusEnumeratorGenericInquiry+0x9e
fffff880`031c4360 fffff880`0110462e : 00000000`00000101 fffff880`00000101 00000000`00000001 fffff880`031c44c0 : storport!RaidBusEnumeratorProbeLunZero+0x5d
fffff880`031c4400 fffff880`01104764 : 00000000`00fe0001 fffffa80`00000101 00000000`00000000 00000000`00000001 : storport!RaidBusEnumeratorGetLunList+0x6e
fffff880`031c4490 fffff880`01104856 : fffffa80`03db01b0 00000000`00000001 fffffa80`00004000 fffffa80`03db01b0 : storport!RaidAdapterEnumerateBus+0x94
fffff880`031c4600 fffff880`011427f2 : fffffa80`03e25c58 fffff880`010eba01 fffffa80`03d120a8 00000000`000000ca : storport!RaidAdapterRescanBus+0x76
fffff880`031c4710 fffff880`01142a00 : fffffa80`0715a560 00000000`00000000 fffffa80`03db01b0 fffffa80`0715a560 : storport!RaidAdapterQueryDeviceRelationsIrp+0xa2
fffff880`031c4750 fffff880`01142b94 : fffffa80`0715a560 fffff880`01108110 fffffa80`03db0060 fffff880`031c4880 : storport!RaidAdapterPnpIrp+0x150
fffff880`031c47b0 fffff800`02c87f5e : fffffa80`0715a560 fffffa80`05079390 fffffa80`03db0060 fffff880`02f63180 : storport!RaDriverPnpIrp+0x94
fffff880`031c47f0 fffff800`02c882ca : 00000000`00000000 fffffa80`05079390 fffff800`029c8fe0 00000000`00000000 : nt!PnpAsynchronousCall+0xce
fffff880`031c4830 fffff800`02c8a617 : fffff800`02acd920 fffffa80`03d82b10 00000000`00000002 00000000`000003f8 : nt!PnpQueryDeviceRelations+0xfa
fffff880`031c48f0 fffff800`02cbabfc : fffffa80`03d82b10 fffffa80`03d8003c fffffa80`03d82b10 00000000`00000002 : nt!PipEnumerateDevice+0x117
fffff880`031c4950 fffff800`02cbb208 : fffff800`02acb4e0 00000000`00000000 00000000`00000001 fffff800`02b3c248 : nt!PipProcessDevNodeTree+0x21c
fffff880`031c4bc0 fffff800`029cb927 : 00000001`00000003 00000000`00000000 00000000`00000001 00000000`00000000 : nt!PiProcessReenumeration+0x98
fffff880`031c4c10 fffff800`028dc021 : fffff800`029cb600 fffff800`02bc8001 fffffa80`03d02b00 fffffa80`03d02b60 : nt!PnpDeviceActionWorker+0x327
fffff880`031c4cb0 fffff800`02b6e32e : 00000000`00000000 fffffa80`03d02b60 00000000`00000080 fffffa80`03cd4040 : nt!ExpWorkerThread+0x111
fffff880`031c4d40 fffff800`028c3666 : fffff880`02f63180 fffffa80`03d02b60 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031c4d80 00000000`00000000 : fffff880`031c5000 fffff880`031bf000 fffff880`031c42d0 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .thread 0xfffffa8003d02b60 ; kb

FOLLOWUP_IP: 
storport!RaSendIrpSynchronous+71
fffff880`010f8dd1 8bc3            mov     eax,ebx

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  storport!RaSendIrpSynchronous+71

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: storport

IMAGE_NAME:  storport.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7a456

FAILURE_BUCKET_ID:  X64_0x9F_storport!RaSendIrpSynchronous+71

BUCKET_ID:  X64_0x9F_storport!RaSendIrpSynchronous+71

Followup: MachineOwner
---------
My System SpecsSystem Spec
08 Jul 2011   #3

Windows 7 Home Premium x64
 
 

I've uninstalled avast and enabled driver verifier, do I need to wait till I get another blue screen or see if it is fine for 24 hours like it says in the how to? If I have to wait 24 hours I hate going without an antivirus. Your answers are appreciated,thanks.
My System SpecsSystem Spec
.


08 Jul 2011   #4

Windows 7 Home Premium x64
 
 

well I guess forget that last message, not soon after i posted that i had another bsod, below are the new logs.
My System SpecsSystem Spec
09 Jul 2011   #5

Windows 8.1 Pro x64
 
 

Your nVidia Storage Driver (nForce chipset driver) is the cause, update it
Drivers - Download NVIDIA Drivers
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {2a0, 2, 1, fffff88001087efa}

Unable to load image \SystemRoot\system32\DRIVERS\nvstor64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
Probably caused by : nvstor64.sys ( nvstor64+21efa )


DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000000002a0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88001087efa, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002acd100
 00000000000002a0 

CURRENT_IRQL:  2

FAULTING_IP: 
nvstor64+21efa
fffff880`01087efa 4a83a4c0a002000000 and   qword ptr [rax+r8*8+2A0h],0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880009b0b90 -- (.trap 0xfffff880009b0b90)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8004cc70e0
rdx=0000000080000011 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001087efa rsp=fffff880009b0d20 rbp=fffffa8004cc7000
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=000000008fb65050 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac pe cy
nvstor64+0x21efa:
fffff880`01087efa 4a83a4c0a002000000 and   qword ptr [rax+r8*8+2A0h],0 ds:8ff3:00000000`000002a0=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000289d2a9 to fffff8000289dd00

STACK_TEXT:  
fffff880`009b0a48 fffff800`0289d2a9 : 00000000`0000000a 00000000`000002a0 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`009b0a50 fffff800`0289bf20 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`04cc70e0 : nt!KiBugCheckDispatch+0x69
fffff880`009b0b90 fffff880`01087efa : fffffa80`06a8d901 00000000`00000000 fffffa80`058fc100 fffff880`01086f0e : nt!KiPageFault+0x260
fffff880`009b0d20 fffffa80`06a8d901 : 00000000`00000000 fffffa80`058fc100 fffff880`01086f0e fffffa80`04cc7000 : nvstor64+0x21efa
fffff880`009b0d28 00000000`00000000 : fffffa80`058fc100 fffff880`01086f0e fffffa80`04cc7000 fffffa80`04cc7000 : 0xfffffa80`06a8d901


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvstor64+21efa
fffff880`01087efa 4a83a4c0a002000000 and   qword ptr [rax+r8*8+2A0h],0

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nvstor64+21efa

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvstor64

IMAGE_NAME:  nvstor64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a78d2cb

FAILURE_BUCKET_ID:  X64_0xD1_VRF_nvstor64+21efa

BUCKET_ID:  X64_0xD1_VRF_nvstor64+21efa

Followup: MachineOwner
---------
My System SpecsSystem Spec
12 Jul 2011   #6

Windows 7 Home Premium x64
 
 

still getting the nvstor64.sys blue screen after I updated the storage drivers, I did put Avast back on, could Avast really be the problem for something like this? I have just had a lot more luck with Avast than AVG on free antiviruses, but if I am forced to change I guess i will have to for this computer.
My System SpecsSystem Spec
13 Jul 2011   #7

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by ryyiyi View Post
still getting the nvstor64.sys blue screen after I updated the storage drivers, I did put Avast back on, could Avast really be the problem for something like this? I have just had a lot more luck with Avast than AVG on free antiviruses, but if I am forced to change I guess i will have to for this computer.
Run a scan of Malwarebytes and upload the newer dumps
My System SpecsSystem Spec
13 Jul 2011   #8

Windows 7 Home Premium x64
 
 

Malwarebytes scan came back clean and here are the new logs. Thanks.
My System SpecsSystem Spec
14 Jul 2011   #9

Windows 8.1 Pro x64
 
 

Nothing is been mentioned in your logs, I strongly recommend a Repair Install
My System SpecsSystem Spec
24 Jul 2011   #10

Windows 7 Home Premium x64
 
 

well I did a repair install and no problems popped up till last night. last night I could move the mouse but couldn't like click on the start menu button. I could right click in the toolbar but couldn't click to get into task manager or any other option in the menu. Today I come home, I hit a button it comes awake but I could do nothing with keyboard or mouse, I couldn't get the numlock on or anything. There hasn't been any blue screens though yet? Any ideas?
My System SpecsSystem Spec
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 Lots of Freezes and BSOD's (Please Help)




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