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Windows 7: Update issues too!!


08 Jul 2011   #1

Windows 7 Ultimate (build 7600) 32 bit
 
 
Update issues too!!

Hi all, am new to this forum and not computer savvy very much so forgive me. I had read lots of posts etc. about windows update issues and cannot solve my problem. I am running windows 7 Ultimate and I believe 32bit (whatever that means) I have not been able to update for months and now as a result my computer crashes a lot. BSOD (thats one term I know) From what I read the failure to update is whats causing the problem but what would I know. Anyway am throwing it open for the experts here in the hope my problem will be solved. Kaspersky AV is installed on my computer if that makes any difference. BTW some updates work and some fail. If I need to attach some sort of log of errors or whatever, let me know and will do so.
Thanks in advance for your attention and probable frustration.


My System SpecsSystem Spec
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08 Jul 2011   #2

64-bit Windows 8.1 Pro
 
 

Hello binnsy, and welcome to the forums! Please follow the directions in this tutorial so we can further help you with your problem!

BSOD - Posting Instructions
My System SpecsSystem Spec
08 Jul 2011   #3

Windows 7 Ultimate (build 7600) 32 bit
 
 
BSOD issues.

I previously made a post in windows update area about this and have been instructed to post it here. Have attached zip file as instructed and I hope its done correctly. Thank you for your patience,

Machine name: SHANE-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: AWARD_
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs), ~3.2GHz
Memory: 2048MB RAM
Available OS Memory: 2048MB RAM
Page File: 1062MB used, 3032MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
My System SpecsSystem Spec
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08 Jul 2011   #4

Windows 7 Ultimate (build 7600) 32 bit
 
 

Thank you Tews, have uploaded zip file in BSOD area as instructed. I hope I did everything correctly.
My System SpecsSystem Spec
10 Jul 2011   #5

Windows 7 Ultimate (build 7600) 32 bit
 
 

Anyone there??
My System SpecsSystem Spec
11 Jul 2011   #6

Windows 7 Ultimate (build 7600) 32 bit
 
 

Just wondering if anyone has had a chance to look at my post further? Am still getting the crashes although they haven't been as frequent in the last few days? Please have a look at the zip file I created as per the instructions and help me fix this problem.
My System SpecsSystem Spec
16 Jul 2011   #7

Windows 7 Ultimate (build 7600) 32 bit
 
 

I don't mean to be a pest, but can someone have a look at the zip file in my post and point me in the right direction please, or tell me its too complicated or something.
My System SpecsSystem Spec
22 Jul 2011   #8

Windows 7 Ultimate (build 7600) 32 bit
 
 

Hi again, still no joy, take a look please.
My System SpecsSystem Spec
26 Jul 2011   #9

Windows 7 Ultimate (build 7600) 32 bit
 
 

Attachment 167115
Latest mini dump files !!
My System SpecsSystem Spec
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 Update issues too!!




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