New
#1
Few consistent crashing problems
Hello,
I'm a little computer illiterate and usually just google how to solve all my problems but there have 2 been separate issues that cause my laptop to crash every so often.
First one is happens only on Chrome in gmail, whenever I try to use the video option via chat it instantly crashes and I get this error. (attached as untitled)
I get a little message afterwards saying Shockwave has crashed. This only happens in Gmail on chrome, every other website I can think of video works fine, and my cam works fine on every other browser.
2nd one causes my entire computer to crash, not just my browser.
Ill be browsing and suddenly my gpu? goes insane and starts flashing, then after a bit it completely crashes, upon startup I get an error log saying this.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80043524E0
BCP2: FFFFF88004A737D4
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\070811-17674-01.dmp
C:\Users\Kevin\AppData\Local\Temp\WER-37845-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
As for my system specs, I have, see attached (untitled2)
Thank you,
Kevin