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Windows 7: Computer crashes when playing ANY game

08 Jul 2011   #1

Windows 7 Home Premium 64bit
 
 
Computer crashes when playing ANY game

I'm pretty new at these forums, so sorry if I'm extra trouble.

Lately my computer has been acting up. When I try to play ANY games, eg: MineCraft, Crossfire, WoW, my computer will crash within 2 minutes. The screen will either become black and white vertical stripes across the screen, blue and white vertical stripes across the screen, a full black screen, or a full white screen.

My computer specs:
Windows 7 Home Premium 64bit
4GB RAM
ADM Turiom(TM) II Dual-Core Mobile M520 2.30 GHz

Model:
HP Pavilion dv7 Notebook PC

Any other info you need i'll be glad to try and aquire

My System SpecsSystem Spec
.

08 Jul 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

The best thing you can do is find the minidumps in c:\windows\minidump zip them and attach them to your next post. It sounds driver related.
Anyhow you can follow the instructions here, that's generally most the info we'll need.
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
08 Jul 2011   #3

Windows 7 Home Premium 64bit
 
 

Hate to sound like a noob but, I don't seem to be able to find this minidump file

EDIT: Here's that info:
Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64
- the original installed OS on the system? Always Windows 7
- OEM
- What is the age of system (hardware)? Got it 2009
- What is the age of OS installation (have you re-installed the OS?) Never reinstalled it
My System SpecsSystem Spec
.


08 Jul 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

really need those minidump files try this
To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header
Select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

After making those changes
The next time you crash it should create a minidump and we can go from there.
My System SpecsSystem Spec
08 Jul 2011   #5

Windows 7 Home Premium 64bit
 
 

Done, I'll edit this post with the file after I crash my computer.
My System SpecsSystem Spec
08 Jul 2011   #6

Windows 7 Home Premium 64bit
 
 

I manipulated the crash again, this time with vertical black and gray stripes...but
I can't find the minidump anywhere

EDIT: I searched for it in c drive and found it in my appdata...but the folder is empty
My System SpecsSystem Spec
08 Jul 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Actually this looks graphics related now that you say that.
Let's boot safe mode with networking and use this tool to clean out the previous nvidia driver as well as the current nvidia control panel.
Phyxion.net - Driver Sweeper

Once that is done install the latest video driver for your graphics card.
NVIDIA DRIVERS 275.33 WHQL
My System SpecsSystem Spec
08 Jul 2011   #8

Windows 7 Home Premium 64bit
 
 

Dang, the screen in safe mode is massive.
Anyways, How do I find the NVIDIA drivers with driversweeper and clean them?
I tried selecting all 3 NVIDIA and hit clean, but it does nothing.
My System SpecsSystem Spec
08 Jul 2011   #9

Windows 7 Home Premium 64bit
 
 

Oh dang, now it says when I try to install that driver
NVIDIA installer cannot continue
This graphics driver could not find compatible graphics hardware

EDIT: Also when installing its putting in in a folder called "Vista 64Bit"
My System SpecsSystem Spec
08 Jul 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

yeah that's just support stuff.

tick the nvidia display box, click analyze then when it's done click clean.
My System SpecsSystem Spec
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 Computer crashes when playing ANY game




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