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Windows 7: Toshiba Laptop L675 Boot issues


08 Jul 2011   #1

Windows 7 home 64
 
 
Toshiba Laptop L675 Boot issues

I'm stumped. I've had this laptop for a few months now (with Windows 7 Home Premium 64-bit) and everything was fine for a long while and then it started crashing and booting up was becoming more and more difficult to the point where it just stopped booting altogether. Couldn't get anything to work....recovery discs, recovery partition, nada. So I ordered recovery discs from Toshiba Canada. While I waited for them, I installed Linux Ubuntu 11.04 which worked like a charm for the close to 2 weeks it took for me to finally get the discs. Got the discs a couple of days ago and I went through then entire installation and updated Windows and bam, started getting the issues again.

I've attached the files you asked for...I noticed that one of them says that I'm missing the driver for the Wireless PCI device but I have actually installed the latest right from the Realtek site and the internet is working fine so not sure what is up with that. And anyway, the problems began before I tried updating that driver.

Thoughts?

The bios sees the hard drive just fine and as I said Linux worked fine. Passmark DiscCkeckUp says everything is fine with the HDD. Oh and I scanned for malware with ESET and it found nothing.

My System SpecsSystem Spec
.

08 Jul 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Blitzen View Post
I'm stumped. I've had this laptop for a few months now (with Windows 7 Home Premium 64-bit) and everything was fine for a long while and then it started crashing and booting up was becoming more and more difficult to the point where it just stopped booting altogether. Couldn't get anything to work....recovery discs, recovery partition, nada. So I ordered recovery discs from Toshiba Canada. While I waited for them, I installed Linux Ubuntu 11.04 which worked like a charm for the close to 2 weeks it took for me to finally get the discs. Got the discs a couple of days ago and I went through then entire installation and updated Windows and bam, started getting the issues again.

I've attached the files you asked for...I noticed that one of them says that I'm missing the driver for the Wireless PCI device but I have actually installed the latest right from the Realtek site and the internet is working fine so not sure what is up with that. And anyway, the problems began before I tried updating that driver.

Thoughts?

The bios sees the hard drive just fine and as I said Linux worked fine. Passmark DiscCkeckUp says everything is fine with the HDD. Oh and I scanned for malware with ESET and it found nothing.
No DMP files included in upload try this method.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
08 Jul 2011   #3

Windows 7 home 64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Blitzen View Post
I'm stumped. I've had this laptop for a few months now (with Windows 7 Home Premium 64-bit) and everything was fine for a long while and then it started crashing and booting up was becoming more and more difficult to the point where it just stopped booting altogether. Couldn't get anything to work....recovery discs, recovery partition, nada. So I ordered recovery discs from Toshiba Canada. While I waited for them, I installed Linux Ubuntu 11.04 which worked like a charm for the close to 2 weeks it took for me to finally get the discs. Got the discs a couple of days ago and I went through then entire installation and updated Windows and bam, started getting the issues again.

I've attached the files you asked for...I noticed that one of them says that I'm missing the driver for the Wireless PCI device but I have actually installed the latest right from the Realtek site and the internet is working fine so not sure what is up with that. And anyway, the problems began before I tried updating that driver.

Thoughts?

The bios sees the hard drive just fine and as I said Linux worked fine. Passmark DiscCkeckUp says everything is fine with the HDD. Oh and I scanned for malware with ESET and it found nothing.
No DMP files included in upload try this method.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
OK so I've done all that...now does it have to go through a BSOD before I copy the minidump file? The way it's been going, the next BSOD may be the last ;-D

Oh and the missing driver wasn't the one I thought....it was the ethernet driver...I had removed all of the Realtek ones and, oddly enough, since I didn't reinstall the ethernet one, things seem to be better. Any known conflicts there?
My System SpecsSystem Spec
.


09 Jul 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Blitzen View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Blitzen View Post
I'm stumped. I've had this laptop for a few months now (with Windows 7 Home Premium 64-bit) and everything was fine for a long while and then it started crashing and booting up was becoming more and more difficult to the point where it just stopped booting altogether. Couldn't get anything to work....recovery discs, recovery partition, nada. So I ordered recovery discs from Toshiba Canada. While I waited for them, I installed Linux Ubuntu 11.04 which worked like a charm for the close to 2 weeks it took for me to finally get the discs. Got the discs a couple of days ago and I went through then entire installation and updated Windows and bam, started getting the issues again.

I've attached the files you asked for...I noticed that one of them says that I'm missing the driver for the Wireless PCI device but I have actually installed the latest right from the Realtek site and the internet is working fine so not sure what is up with that. And anyway, the problems began before I tried updating that driver.

Thoughts?

The bios sees the hard drive just fine and as I said Linux worked fine. Passmark DiscCkeckUp says everything is fine with the HDD. Oh and I scanned for malware with ESET and it found nothing.
No DMP files included in upload try this method.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
OK so I've done all that...now does it have to go through a BSOD before I copy the minidump file? The way it's been going, the next BSOD may be the last ;-D

Oh and the missing driver wasn't the one I thought....it was the ethernet driver...I had removed all of the Realtek ones and, oddly enough, since I didn't reinstall the ethernet one, things seem to be better. Any known conflicts there?
You do have to wait for the next one and no known conflicts
My System SpecsSystem Spec
20 Jul 2011   #5

Windows 7 home 64
 
 

By the way, I have not had a single crash ever since I removed the Realtek ethernet driver so it looks like the culprit. I only use this PC wirelessly so it isn't a big deal for me but I would imagine it would be for others. Windows 7 cannot find a driver on its own and there's no way I'm going to generate a crash by reinstalling the one provided by Toshiba when things are going well.
My System SpecsSystem Spec
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 Toshiba Laptop L675 Boot issues




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