My BSOD Problem...

AJ5075 · 23 Jul 2011

Hi all,

Had some problems with my PC lately having had two BSOD while playing Battlefield: Bad Company 2 online multiplayer. Seems to happen after a match or two.

Ran verifier earlier and would crash before I could login.

I did have a hard disk error a month ago which I replaced and used Acronis True Image WD Edition to copy over Windows and my back-ups. Could this have caused the problem? BF: BC2 was not installed at the time.

Anyway I'm not very tech-savvy unfortunately

so please bear with me and thanks in advance.

Specs:
- Antec Neo Eco 620W Power Supply
- Gigabyte GA-P67A-UD3R-B3 Motherboard
- Intel Core i5 2500
- Kingston HyperX KHX1600C9D3K2/8GX (2x4GB) DDR3
- Gigabyte Radeon HD6850 1GB
- Samsung SH-S223C SATA DVDRW Drive
- Western Digital Caviar Black 1TB WD1002FAEX

Jonathan_King · 24 Jul 2011

Hello,

Uninstall Gigabyte Easy Tune 6 (ET6), as it was the likely cause of at least two of the BSODs. Also, install the latest Realtek HD Audio drivers from here: Realtek

Code:

RTKVHD64.sys            Tue Jan 04 06:48:55 2011 (4D230927)

You might also want to run a hard drive test with SeaTools: SeaTools for Windows | Seagate

Code:

Event[8785]:
  Log Name: System
  Source: Disk
  Date: 2011-07-23T00:15:44.214
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Andrew-PC
  Description: 
The driver detected a controller error on \Device\Harddisk1\DR1.

Event[23810]:
  Log Name: System
  Source: Ntfs
  Date: 2011-07-20T05:01:38.715
  Event ID: 57
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Andrew-PC
  Description: 
The system failed to flush data to the transaction log. Corruption may occur.

...Summary of the dumps:

Code:


Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat Jul 23 23:31:51.231 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:41.620
*** WARNING: Unable to verify timestamp for gdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for gdrv.sys
Probably caused by : gdrv.sys ( gdrv+1809 )
BUGCHECK_STR:  0xc4_f6
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  RPMMgr.exe
FAILURE_BUCKET_ID:  X64_0xc4_f6_VRF_gdrv+1809
BiosReleaseDate = 02/22/2011
SystemProductName = P67A-UD3R-B3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat Jul 23 23:30:33.984 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:30.373
*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
Probably caused by : RTKVHD64.sys ( RTKVHD64+db2fa )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD5
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xD5_VRF_RTKVHD64+db2fa
BiosReleaseDate = 02/22/2011
SystemProductName = P67A-UD3R-B3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Wed Jul 20 13:07:51.326 2011 (UTC - 4:00)
System Uptime: 0 days 3:54:41.715
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for PSHED.dll - 
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PnkBstrB.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel__UNKNOWN
BiosReleaseDate = 02/22/2011
SystemProductName = P67A-UD3R-B3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Wed Jul 20 09:11:48.764 2011 (UTC - 4:00)
System Uptime: 0 days 7:38:40.153
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for PSHED.dll - 
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PnkBstrB.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel__UNKNOWN
BiosReleaseDate = 02/22/2011
SystemProductName = P67A-UD3R-B3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

AJ5075 · 24 Jul 2011

Testing the computer. Thank you for the help.