Quote: Originally Posted by Threepints
Hi, First may I apologise if the answer has already been posted to this. I'm pretty much illiterate when it comes to solving issues involving Windows.
My PC is rebooting constantly at random times. I can not link any specific action to when this happens. It even happens when the PC is idle.
My first thought was overheating do I have cleaned all the dudt from the heatsink, fan etc. But the issue still occurs.
I have checked Event manager & there are many critical errors there, all showing something to do with Kernel 41 error.
I've followed the link to the MS site and read about this but I do not understand it I am afraid.
I'd be thankful for any help.
Happy to help can you
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.