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Windows 7: Another Windows 7 BSoD


08 Jul 2011   #1

Windows 7 Ultimate 64-Bit
 
 
Another Windows 7 BSoD

I have an an Acer Asprire 3400 model, retail bought and not even a year old. Basically the machine would BSoD every month or so after purchasing the machine, I was able to bear with this. Now though it BS's pretty much everyday, becoming unbearable.

If it's any use:


EventID
41


Version 2


Level 1


Task 63


Opcode 0


Keywords 0x8000000000000002

- TimeCreated


[ SystemTime] 2011-07-08T19:23:20.362400000Z



EventRecordID 144870


Correlation

- Execution


[ ProcessID] 4


[ ThreadID] 8



Channel System


Computer Dan-PC

- Security


[ UserID] S-1-5-18

- EventData

BugcheckCode 30

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress false

PowerButtonTimestamp 0


Chkdsk and Windows Memory Diagnostics were both run prior to posting.

- 64-bit OS
- Original installed OS on the system
- OEM
- All hardware approximately 1 year old

- Original OS installation (1 year)

I appreciate all help, God knows I'm out of ideas! Thanks all.


My System SpecsSystem Spec
.

08 Jul 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi Dan welcome to SF
You have the athrxusb.sys error.
This is Atheros Wireless LAN USB device driver.
So please for first step update the atheros drivers.http://www.acer.com/worldwide/selection.html
My System SpecsSystem Spec
08 Jul 2011   #3

Windows 7 Ultimate 64-Bit
 
 

Thanks Panais

I know I'm going to sound like such a noob here, but how do I know which driver is the one I need? I mean obviously I need the Wireless Lan Driver (USB) but I don't recognise either of the manufacturer vendors and Acer's Hardware Detector only shows the VGA manufacturer, any ideas?
My System SpecsSystem Spec
.


08 Jul 2011   #4

 

The following is listed in one of your dump files, if you didn't add this as a joke then please do a full antivirus and malware scan of your system.

Quote:
Hello, I am a member of the Investigating Communications Task Force. Please refrain from touching the keyboard Mr. Karaiskou.
It has come to our attention you are in possesion of indecent material.
We are now tracking your location, do not make this more difficult for yourself.
My System SpecsSystem Spec
08 Jul 2011   #5

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by iAmDan View Post
Thanks Panais

I know I'm going to sound like such a noob here, but how do I know which driver is the one I need? I mean obviously I need the Wireless Lan Driver (USB) but I don't recognise either of the manufacturer vendors and Acer's Hardware Detector only shows the VGA manufacturer, any ideas?
http://www.acer.com/worldwide/selection.html
How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page:
Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
To remove any left over driver remnants, especially from graphics cards, use driver sweeper Guru3D - Driver Sweeper
---------------------
The easy way for you is to use ur computer update utility and update everything.
In meantime,
Download,install update,scan with SUPERAntiSpyware.com - Downloading File
Download,install update,scan with Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
-------------------
To update any driver go here
http://www.acer.com/worldwide/selection.html
and follow these steps....
My System SpecsSystem Spec
10 Jul 2011   #6

Windows 7 Ultimate 64-Bit
 
 

The download page for the Guru3D Driver Sweeper programs you suggested contains text stating the program has been discontinued, or I am doing something stupid?

The device that uses the faulty driver is a Belkin Wireless USB Network Adaptor, I've tried using both Windows Vista and XP drivers as opposed to the Windows 7 one I was using, no such luck though. I can't remember where I found them, but returning to Belkin's driver page, they use one driver for all 3 OS's now.

Visiting Atheros's driver page, can only find compatibility for up to Vista, no 7..

I'm fairly sure that weird message in the folder was saved onto my machine by a friend some time ago as some cheap joke, however how it made itself into that folder when I uploaded is beyond me, and even weirder checking properities it states date created was the 08/07/2011, when I created the folder. Either way I ran a full virus scan, only returning tracking cookies, so I think the document's harmless.

But cheers panais, I appreciate this .
My System SpecsSystem Spec
10 Jul 2011   #7

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by iAmDan View Post
The download page for the Guru3D Driver Sweeper programs you suggested contains text stating the program has been discontinued, or I am doing something stupid?

The device that uses the faulty driver is a Belkin Wireless USB Network Adaptor, I've tried using both Windows Vista and XP drivers as opposed to the Windows 7 one I was using, no such luck though. I can't remember where I found them, but returning to Belkin's driver page, they use one driver for all 3 OS's now.

Visiting Atheros's driver page, can only find compatibility for up to Vista, no 7..

I'm fairly sure that weird message in the folder was saved onto my machine by a friend some time ago as some cheap joke, however how it made itself into that folder when I uploaded is beyond me, and even weirder checking properities it states date created was the 08/07/2011, when I created the folder. Either way I ran a full virus scan, only returning tracking cookies, so I think the document's harmless.

But cheers panais, I appreciate this .
Dont worry your not doing anything stupid or bad.
This must be a temporary website problem.
Take a look here Belkin : Support
Please reupload ur minidump zip file.
My System SpecsSystem Spec
10 Jul 2011   #8

Windows 7 Ultimate 64-Bit
 
 

Ah, that makes more sense.

Belkin : Support F5D7050 Wireless G USB Network Adapter - Drivers

Is my USB adapter, the 4xxx driver. I've downloaded and tried that driver, still no luck though .

I'm going to Device Manager, and uninstalling and deleting driver software. However when I try and select the new driver from the Belkin site to install Windows tells me I already have the most recent driver version.
My System SpecsSystem Spec
10 Jul 2011   #9

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by iAmDan View Post
Ah, that makes more sense.

Belkin : Support F5D7050 Wireless G USB Network Adapter - Drivers

Is my USB adapter, the 4xxx driver. I've downloaded and tried that driver, still no luck though .

I'm going to Device Manager, and uninstalling and deleting driver software. However when I try and select the new driver from the Belkin site to install Windows tells me I already have the most recent driver version.
Try the easy way,roll back driver then try to update with the new one.
My System SpecsSystem Spec
10 Jul 2011   #10

Windows 7 Ultimate 64-Bit
 
 

Quote   Quote: Originally Posted by panais View Post
Try the easy way,roll back driver then try to update with the new one.
That's another problem, the roll back driver boy is completely greyed out.
My System SpecsSystem Spec
Reply

 Another Windows 7 BSoD




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