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Windows 7: Blue dump errors occured multiple times

08 Jul 2011   #1
ritadesai

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Blue dump errors occured multiple times

Hi,

I am receiving blue dump errors multiple times

Please help me.

I have attached relevant data


My System SpecsSystem Spec
.
08 Jul 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by ritadesai View Post
Hi,

I am receiving blue dump errors multiple times

Please help me.

I have attached relevant data
Hi ritadesai
Ur minidumps points to memory_corruption,(probably caused from macfee?)
So for first step,
Please uninstall mcafee with McAfee Removal Tool - Free Download
Install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
Run a RAM - Test with Memtest86+
---------------------------
Please post back with ANY results.
My System SpecsSystem Spec
09 Jul 2011   #3
ritadesai

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Panais,

I uninstalled Mcafee and installes Microsoft security essential...
Then a ran the MEMtest.

I kept my laptop overnight ... morning when i saw it highlighted 9 passes...
its also displayed result as ....'Pass"

can you kindly let me know what should be done next ...

Regards,
Rita
My System SpecsSystem Spec
.

09 Jul 2011   #4
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by ritadesai View Post
Hi Panais,

I uninstalled Mcafee and installes Microsoft security essential...
Then a ran the MEMtest.

I kept my laptop overnight ... morning when i saw it highlighted 9 passes...
its also displayed result as ....'Pass"

can you kindly let me know what should be done next ...

Regards,
Rita
9 pass? errors 0?
My System SpecsSystem Spec
09 Jul 2011   #5
ritadesai

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

yes correct 9 pass and 0 errors
My System SpecsSystem Spec
09 Jul 2011   #6
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by ritadesai View Post
yes correct 9 pass and 0 errors
If that's the case and you didn't had/have again any new bsod thats a good news
And again if that's the case you dont need to do anything more (for the moment)
Do you have any other question?Please do
My System SpecsSystem Spec
09 Jul 2011   #7
ritadesai

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

then y was i recieving blue dump screen..was it because of mcafee
My System SpecsSystem Spec
09 Jul 2011   #8
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by ritadesai View Post
then y was i recieving blue dump screen..was it because of mcafee
The memtest was extra test to ensure that you dont have any faulty hardware (ram)
Because ur minidumps points to memory corruption probably caused from macfee.
If ur computer work just fine now,thats mean,99% was macfee fault.
Good news are,because you dont need to buy a new ram and with just a software uninstall/change you can work as before in ur computer.
I hope i answer all ur questions
My System SpecsSystem Spec
09 Jul 2011   #9
ritadesai

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks a lot it was a great help...


Regards,
Rita
My System SpecsSystem Spec
09 Jul 2011   #10
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by ritadesai View Post
Thanks a lot it was a great help...


Regards,
Rita
You are welcome!
Glad to help you
My System SpecsSystem Spec
Reply

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