New
#1
Blue dump errors occured multiple times
Hi,
I am receiving blue dump errors multiple times
Please help me.
I have attached relevant data
Hi,
I am receiving blue dump errors multiple times
Please help me.
I have attached relevant data
Hi ritadesai
Ur minidumps points to memory_corruption,(probably caused from macfee?)
So for first step,
Please uninstall mcafee with McAfee Removal Tool - Free Download
Install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
Run a RAM - Test with Memtest86+
---------------------------
Please post back with ANY results.
Hi Panais,
I uninstalled Mcafee and installes Microsoft security essential...
Then a ran the MEMtest.
I kept my laptop overnight ... morning when i saw it highlighted 9 passes...
its also displayed result as ....'Pass"
can you kindly let me know what should be done next ...
Regards,
Rita
yes correct 9 pass and 0 errors
then y was i recieving blue dump screen..was it because of mcafee
The memtest was extra test to ensure that you dont have any faulty hardware (ram)
Because ur minidumps points to memory corruption probably caused from macfee.
If ur computer work just fine now,thats mean,99% was macfee fault.
Good news are,because you dont need to buy a new ram and with just a software uninstall/change you can work as before in ur computer.
I hope i answer all ur questions :)
Last edited by panais; 09 Jul 2011 at 07:00.
Thanks a lot it was a great help...
Regards,
Rita