Blue dump errors occured multiple times


  1. Posts : 14
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Blue dump errors occured multiple times


    Hi,

    I am receiving blue dump errors multiple times

    Please help me.

    I have attached relevant data
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    ritadesai said:
    Hi,

    I am receiving blue dump errors multiple times

    Please help me.

    I have attached relevant data
    Hi ritadesai
    Ur minidumps points to memory_corruption,(probably caused from macfee?)
    So for first step,
    Please uninstall mcafee with McAfee Removal Tool - Free Download
    Install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
    Run a RAM - Test with Memtest86+
    ---------------------------
    Please post back with ANY results.
      My Computer


  3. Posts : 14
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Hi Panais,

    I uninstalled Mcafee and installes Microsoft security essential...
    Then a ran the MEMtest.

    I kept my laptop overnight ... morning when i saw it highlighted 9 passes...
    its also displayed result as ....'Pass"

    can you kindly let me know what should be done next ...

    Regards,
    Rita
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    ritadesai said:
    Hi Panais,

    I uninstalled Mcafee and installes Microsoft security essential...
    Then a ran the MEMtest.

    I kept my laptop overnight ... morning when i saw it highlighted 9 passes...
    its also displayed result as ....'Pass"

    can you kindly let me know what should be done next ...

    Regards,
    Rita
    9 pass? errors 0?
      My Computer


  5. Posts : 14
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    yes correct 9 pass and 0 errors
      My Computer


  6. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #6

    ritadesai said:
    yes correct 9 pass and 0 errors
    If that's the case and you didn't had/have again any new bsod thats a good news :)
    And again if that's the case you dont need to do anything more (for the moment)
    Do you have any other question?Please do :)
    Last edited by panais; 09 Jul 2011 at 06:25.
      My Computer


  7. Posts : 14
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    then y was i recieving blue dump screen..was it because of mcafee
      My Computer


  8. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #8

    ritadesai said:
    then y was i recieving blue dump screen..was it because of mcafee
    The memtest was extra test to ensure that you dont have any faulty hardware (ram)
    Because ur minidumps points to memory corruption probably caused from macfee.
    If ur computer work just fine now,thats mean,99% was macfee fault.
    Good news are,because you dont need to buy a new ram and with just a software uninstall/change you can work as before in ur computer.
    I hope i answer all ur questions :)
    Last edited by panais; 09 Jul 2011 at 07:00.
      My Computer


  9. Posts : 14
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    Thanks a lot it was a great help...


    Regards,
    Rita
      My Computer


  10. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #10

    ritadesai said:
    Thanks a lot it was a great help...


    Regards,
    Rita
    You are welcome!
    Glad to help you :)
      My Computer


 

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