Blue screens

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  1. Posts : 18
    windows 7 home premium 64 bit
       #1

    Blue screens


    Hi

    I am currently having trouble with blue screens constantly plaging my pc these blue screens are Mostly Memory_Mangement based blue screens but also include a blue screen in windows safe mode cuased by Bad_pool_header i have run the windows memory diagnostic tool and found no errors


    Can any one offer any insight to the cuase of these blue screens

    attached are the minidumps created by the blue screens

    System

    windows 7 home premium 64 bit
    ATI Radeon HD 5850
    AMD Phenom ll x6 1090T Black edition
    Asus M4A89GTD PRO USB3 motherboard
    Asus PCE-N13 wiFi adapter
    G.skill 8GB DDR3 Ram (2x4)
      My Computer


  2. Posts : 397
    Windows 7 Home Premium 64-Bit SP1
       #2

    Bsod


    Hello and welcome to the forum.

    Please follow the posting instructions so we can better help you.

    https://www.sevenforums.com/crashes-d...tructions.html

    A BSOD expert will get back to you.
      My Computer


  3. Posts : 18
    windows 7 home premium 64 bit
    Thread Starter
       #3

    Here is the report and contents of the folder
      My Computer


  4. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #4

    Hello Nikebreaker & Welcome to SevenForums!

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Frederik\AppData\Local\Temp\Rar$DI09.186\052511-25818-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02c15000 PsLoadedModuleList = 0xfffff800`02e52e50
    Debug session time: Wed May 25 10:56:37.070 2011 (UTC + 2:00)
    System Uptime: 0 days 0:31:58.350
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 4A, {749e2dd9, 2, 0, fffff88006e48ca0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
    
    Followup: MachineOwner
    ---------
    
    5: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
    Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
    Arguments:
    Arg1: 00000000749e2dd9, Address of system function (system call routine)
    Arg2: 0000000000000002, Current IRQL
    Arg3: 0000000000000000, 0
    Arg4: fffff88006e48ca0, 0
    
    Debugging Details:
    ------------------
    
    
    PROCESS_NAME:  vsmon.exe
    
    BUGCHECK_STR:  RAISED_IRQL_FAULT
    
    FAULTING_IP: 
    +5d5e2faf0254dd70
    00000000`749e2dd9 c3              ret
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002c86469 to fffff80002c86f00
    
    STACK_TEXT:  
    fffff880`06e48a68 fffff800`02c86469 : 00000000`0000004a 00000000`749e2dd9 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`06e48a70 fffff800`02c863a0 : fffff880`06e48ca0 fffffa80`09c25d40 fffff880`06e48bf8 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`06e48bb0 00000000`749e2dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
    00000000`0410eea8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x749e2dd9
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiSystemServiceExit+245
    fffff800`02c863a0 4883ec50        sub     rsp,50h
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  nt!KiSystemServiceExit+245
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    FAILURE_BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsmon.exe_nt!KiSystemServiceExit+245
    
    BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsmon.exe_nt!KiSystemServiceExit+245
    
    Followup: MachineOwner
    ---------
    Let's start out simple doing a SFC /SCANNOW

    Two of your .dmp follows this ntkrnlmp.exe. Ntkrnlmp.exe is one of the most important files of the whole OS. You could be infected. What kind of Anti-Virus do you run? A full scan with Malwarebytes would be great.

    Also make sure your drivers are up-to-date.

    Best Regards,
    FredeGail
      My Computer


  5. Posts : 18
    windows 7 home premium 64 bit
    Thread Starter
       #5

    Hi FredeGail

    I currently only have avast antivirus and malware bytes installed i attempted to perform the scannow action and run a scan for a virus with malware bytes but sufferd a blue screen in the process i am now in safe mode and will perform the scannow function again and will then attempt to scan for a virus after woulds.

    is it possable that a virus can inteligently identify a anti virus attempting to search for it and cuase a blue screen to stop itself from being discoverd. ?
      My Computer


  6. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #6

    Ninebreaker said:
    Hi FredeGail

    I currently only have avast antivirus and malware bytes installed i attempted to perform the scannow action and run a scan for a virus with malware bytes but sufferd a blue screen in the process i am now in safe mode and will perform the scannow function again and will then attempt to scan for a virus after woulds.

    is it possable that a virus can inteligently identify a anti virus attempting to search for it and cuase a blue screen to stop itself from being discoverd. ?
    If possible, post the .txt Malwarebytes generates after the scan if possible. I was more like asking for your AV, if you didn't have one etc.

    Everything is possible

    Best Regards,
    FredeGail
      My Computer


  7. Posts : 18
    windows 7 home premium 64 bit
    Thread Starter
       #7

    Here is the log generated by the scannow function it states that it found corrupt files but could not repair them
      My Computer


  8. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #8

    From here it looks like some things got repaired. Go out of safe-mode and browse around as you do, and see if any BSOD will appear. If there's one appearing, upload the .dmp file

    Best Regards,
    FredeGail
      My Computer


  9. Posts : 18
    windows 7 home premium 64 bit
    Thread Starter
       #9

    This apears to have fixed the problems for the moment it may be to early to completly rule out any more problems.

    Thank you for your assistance
      My Computer


  10. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #10

    Ninebreaker said:
    This apears to have fixed the problems for the moment it may be to early to completly rule out any more problems.

    Thank you for your assistance
    Sounds great. Keep on having your computer open, and upload .dmp files if a BSOD appears.

    Best Regards,
    FredeGail
      My Computer


 
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