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Windows 7: BlueScreen error

10 Jul 2011   #1

Windows 7 Home Premium 64bit
 
 
BlueScreen error

Hi,

PC is shutting itself down and producing the following error message -
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8000352A5B0
BCP3: FFFFF88008426C50
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

PC is windows 7 Home 64bit (retail edition) less than a year old. Ask anything else that you need


My System SpecsSystem Spec
.

10 Jul 2011   #2

Windows 8.1 Pro x64
 
 

A McAfee software is the cause, uninstall such software and use MSE
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000352a5b0, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88008426c50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt! ?? ::FNODOBFM::`string'+23a0
fffff800`0352a5b0 8b484c          mov     ecx,dword ptr [rax+4Ch]

CONTEXT:  fffff88008426c50 -- (.cxr 0xfffff88008426c50)
rax=ff00000000000000 rbx=ffffffffffffffff rcx=fffff8000365a900
rdx=0000000000000004 rsi=000000000300f5a0 rdi=0000000000000058
rip=fffff8000352a5b0 rsp=fffff88008427638 rbp=fffff88008427ca0
 r8=fffffa800336cde0  r9=0000000000000001 r10=fffff800037e55a0
r11=fffff800034d3f78 r12=000000000300f610 r13=ffffffffffffffff
r14=fffffa80035e3b60 r15=0000000077d84610
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
nt! ?? ::FNODOBFM::`string'+0x23a0:
fffff800`0352a5b0 8b484c          mov     ecx,dword ptr [rax+4Ch] ds:002b:ff000000`0000004c=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8000352a5b0

STACK_TEXT:  
fffff880`08427638 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x23a0


FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+23a0
fffff800`0352a5b0 8b484c          mov     ecx,dword ptr [rax+4Ch]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+23a0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b

STACK_COMMAND:  .cxr 0xfffff88008426c50 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!_??_::FNODOBFM::_string_+23a0

BUCKET_ID:  X64_0x3B_nt!_??_::FNODOBFM::_string_+23a0

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BlueScreen error




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