Blue Screen (What else?)

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  1. Posts : 15
    Windows 64bit Home Premium
       #1

    Blue Screen (What else?)


    Solved. I figured the viruses I removed from my Windows Files worked, but they left permenant corruption and I got someone professional to install Windows 7 again for me.

    EDIT~~
    I've experienced problems again, a ton more BSOD, and I attached a second health report, and added my new .dmp files to the previous folder.
    My Memtest came out fine with 7 passes, and I uninstalled avast. The problem must be the drivers, right?



    Hope I zipped it right..
    To be editted with Proper sytem information-

    x86 (32-bit) or x64 ?
    I believe it is a x64, though I have a Program Files (x86)
    - the original installed OS on the system?
    It is the only OS, and original.

    It was what came with the laptop when I purchased it.
    - an OEM or full retail version?
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    It is an HP Pavillian dv4, I bought it January 2010

    - What is the age of system (hardware)?
    - What is the age of OS installation (have you re-installed the OS?)
    I Have not re-installed the OS, though "Restored to Factory Settings" multiple times for temporary fixes. This is why I only have two crash dumps, where I could have twenty or more.

    I replaced the RAM cards once, with the same size (2 2GB PNY cards)

    Thank you for all help in advance.
    Last edited by Laptopshateme; 14 Jul 2011 at 00:05. Reason: Added information
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Laptopshateme said:
    Hope I zipped it right..
    To be editted with Proper sytem information-

    x86 (32-bit) or x64 ?
    I believe it is a x64, though I have a Program Files (x86)
    - the original installed OS on the system?
    It is the only OS, and original.

    It was what came with the laptop when I purchased it.
    - an OEM or full retail version?
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    It is an HP Pavillian dv4, I bought it January 2010

    - What is the age of system (hardware)?
    - What is the age of OS installation (have you re-installed the OS?)
    I Have not re-installed the OS, though "Restored to Factory Settings" multiple times for temporary fixes. This is why I only have two crash dumps, where I could have twenty or more.

    I replaced the RAM cards once, with the same size (2 2GB PNY cards)

    Thank you for all help in advance.
    Hi Laptopshateme welcome to SF :)
    Ur minidumps points to hardware error,faulty memory maybe?Or just a bad driver?
    Well please for first step,
    Uninstall Avast from ur system.
    Download,install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
    Update these drivers
    Code:
    iirsp.sys        fffff880`015b3000    fffff880`015c4000    0x00011000    0x439f418a    14/12/2005 12:47:54 πμ                        
    nfrd960.sys        fffff880`0175e000    fffff880`0176e000    0x00010000    0x4485ef94    7/6/2006 12:11:48 πμ                        
    adpu320.sys        fffff880`01000000    fffff880`0102f000    0x0002f000    0x45e4c6ff    28/2/2007 3:04:15 πμ                        
    adpahci.sys        fffff880`0117c000    fffff880`011d2000    0x00056000    0x46377921    1/5/2007 8:30:09 μμ                        
    arc.sys        fffff880`014f8000    fffff880`01511000    0x00019000    0x4656035b    25/5/2007 12:27:55 πμ                        
    SiSRaid2.sys        fffff880`019a9000    fffff880`019b7000    0x0000e000    0x48da86c4    24/9/2008 9:28:20 μμ                        
    sisraid4.sys        fffff880`019b7000    fffff880`019cf000    0x00018000    0x48e3f1f4    2/10/2008 12:56:04 πμ                        
    adp94xx.sys        fffff880`01101000    fffff880`0117c000    0x0007b000    0x4939bf42    6/12/2008 2:54:42 πμ                        
    lsi_fc.sys        fffff880`015c4000    fffff880`015e3000    0x0001f000    0x493ef531    10/12/2008 1:46:09 πμ
    How to Find Drivers
    search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
    To remove any left over driver remnants, especially from graphics cards, use driver sweeper
    Guru3D - Driver Sweeper
    -----------------------
    Then ran a RAM - Test with Memtest86+
    ---------------------
    Please always post back with any results.
      My Computer


  3. Posts : 15
    Windows 64bit Home Premium
    Thread Starter
       #3

    panais said:
    Laptopshateme said:
    Hope I zipped it right..
    To be editted with Proper sytem information-

    x86 (32-bit) or x64 ?
    I believe it is a x64, though I have a Program Files (x86)
    - the original installed OS on the system?
    It is the only OS, and original.

    It was what came with the laptop when I purchased it.
    - an OEM or full retail version?
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    It is an HP Pavillian dv4, I bought it January 2010

    - What is the age of system (hardware)?
    - What is the age of OS installation (have you re-installed the OS?)
    I Have not re-installed the OS, though "Restored to Factory Settings" multiple times for temporary fixes. This is why I only have two crash dumps, where I could have twenty or more.

    I replaced the RAM cards once, with the same size (2 2GB PNY cards)

    Thank you for all help in advance.
    Hi Laptopshateme welcome to SF :)
    Ur minidumps points to hardware error,faulty memory maybe?Or just a bad driver?
    Well please for first step,
    Uninstall Avast from ur system.
    Download,install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
    Update these drivers
    Code:
    iirsp.sys        fffff880`015b3000    fffff880`015c4000    0x00011000    0x439f418a    14/12/2005 12:47:54 πμ                        
    nfrd960.sys        fffff880`0175e000    fffff880`0176e000    0x00010000    0x4485ef94    7/6/2006 12:11:48 πμ                        
    adpu320.sys        fffff880`01000000    fffff880`0102f000    0x0002f000    0x45e4c6ff    28/2/2007 3:04:15 πμ                        
    adpahci.sys        fffff880`0117c000    fffff880`011d2000    0x00056000    0x46377921    1/5/2007 8:30:09 μμ                        
    arc.sys        fffff880`014f8000    fffff880`01511000    0x00019000    0x4656035b    25/5/2007 12:27:55 πμ                        
    SiSRaid2.sys        fffff880`019a9000    fffff880`019b7000    0x0000e000    0x48da86c4    24/9/2008 9:28:20 μμ                        
    sisraid4.sys        fffff880`019b7000    fffff880`019cf000    0x00018000    0x48e3f1f4    2/10/2008 12:56:04 πμ                        
    adp94xx.sys        fffff880`01101000    fffff880`0117c000    0x0007b000    0x4939bf42    6/12/2008 2:54:42 πμ                        
    lsi_fc.sys        fffff880`015c4000    fffff880`015e3000    0x0001f000    0x493ef531    10/12/2008 1:46:09 πμ
    How to Find Drivers
    search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
    To remove any left over driver remnants, especially from graphics cards, use driver sweeper
    Guru3D - Driver Sweeper
    -----------------------
    Then ran a RAM - Test with Memtest86+
    ---------------------
    Please always post back with any results.
    I'll get on that right away, if any issues come up, besides more BSOD, I'll ask.
    While updating, should I upload the new minidumps that I get?

    Edit: During uninstallation, I recieved a Blue Screen.
    This is going to take a long long while.
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    Laptopshateme said:
    panais said:
    Laptopshateme said:
    Hope I zipped it right..
    To be editted with Proper sytem information-

    x86 (32-bit) or x64 ?
    I believe it is a x64, though I have a Program Files (x86)
    - the original installed OS on the system?
    It is the only OS, and original.

    It was what came with the laptop when I purchased it.
    - an OEM or full retail version?
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    It is an HP Pavillian dv4, I bought it January 2010

    - What is the age of system (hardware)?
    - What is the age of OS installation (have you re-installed the OS?)
    I Have not re-installed the OS, though "Restored to Factory Settings" multiple times for temporary fixes. This is why I only have two crash dumps, where I could have twenty or more.

    I replaced the RAM cards once, with the same size (2 2GB PNY cards)

    Thank you for all help in advance.
    Hi Laptopshateme welcome to SF :)
    Ur minidumps points to hardware error,faulty memory maybe?Or just a bad driver?
    Well please for first step,
    Uninstall Avast from ur system.
    Download,install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
    Update these drivers
    Code:
    iirsp.sys        fffff880`015b3000    fffff880`015c4000    0x00011000    0x439f418a    14/12/2005 12:47:54 πμ                        
    nfrd960.sys        fffff880`0175e000    fffff880`0176e000    0x00010000    0x4485ef94    7/6/2006 12:11:48 πμ                        
    adpu320.sys        fffff880`01000000    fffff880`0102f000    0x0002f000    0x45e4c6ff    28/2/2007 3:04:15 πμ                        
    adpahci.sys        fffff880`0117c000    fffff880`011d2000    0x00056000    0x46377921    1/5/2007 8:30:09 μμ                        
    arc.sys        fffff880`014f8000    fffff880`01511000    0x00019000    0x4656035b    25/5/2007 12:27:55 πμ                        
    SiSRaid2.sys        fffff880`019a9000    fffff880`019b7000    0x0000e000    0x48da86c4    24/9/2008 9:28:20 μμ                        
    sisraid4.sys        fffff880`019b7000    fffff880`019cf000    0x00018000    0x48e3f1f4    2/10/2008 12:56:04 πμ                        
    adp94xx.sys        fffff880`01101000    fffff880`0117c000    0x0007b000    0x4939bf42    6/12/2008 2:54:42 πμ                        
    lsi_fc.sys        fffff880`015c4000    fffff880`015e3000    0x0001f000    0x493ef531    10/12/2008 1:46:09 πμ
    How to Find Drivers
    search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
    To remove any left over driver remnants, especially from graphics cards, use driver sweeper
    Guru3D - Driver Sweeper
    -----------------------
    Then ran a RAM - Test with Memtest86+
    ---------------------
    Please always post back with any results.
    I'll get on that right away, if any issues come up, besides more BSOD, I'll ask.
    While updating, should I upload the new minidumps that I get?
    Yes,if in meantime occurs any new bsod.(lets hope not)
    And please always post back with any results.
      My Computer


  5. Posts : 15
    Windows 64bit Home Premium
    Thread Starter
       #5

    Could I possibly find the updates, put them on a USB Stick, and move them from my (slower, much older) desktop to my laptop?
      My Computer


  6. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #6

    Laptopshateme said:
    Could I possibly find the updates, put them on a USB Stick, and move them from my (slower, much older) desktop to my laptop?
    What exactly are you trying to do? :)
      My Computer


  7. Posts : 15
    Windows 64bit Home Premium
    Thread Starter
       #7

    Latest Dump


    I managed to move the CrashDump file onto a USB stick so I can upload it from my desktop. Here it is. Looking for driver updates on laptop now.
      My Computer


  8. Posts : 15
    Windows 64bit Home Premium
    Thread Starter
       #8

    I'm confused on how to update the drivers you mentioned. Could you give me a step by step process? Please and thank you.
      My Computer


  9. Posts : 15
    Windows 64bit Home Premium
    Thread Starter
       #9

    Third time


    Posting a 3rd crash dump.
      My Computer


  10. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #10

    Laptopshateme said:
    I'm confused on how to update the drivers you mentioned. Could you give me a step by step process? Please and thank you.
    Open the Driver Reference website press ctrl+f
    For example copy and paste in the website search box the iirsp.sys,the results is that
    http://downloadcenter.intel.com/Default.aspx so follow that link,search for the driver
    Use for further steps the Drivers and Downloads website
    Find the driver name,read,search,
    Search in manufacturers website.
    Search in Google.
      My Computer


 
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