Windows 7: Blue Screen (What else?)

Laptopshateme · 10 Jul 2011

Solved. I figured the viruses I removed from my Windows Files worked, but they left permenant corruption and I got someone professional to install Windows 7 again for me.

EDIT~~
I've experienced problems again, a ton more BSOD, and I attached a second health report, and added my new .dmp files to the previous folder.
My Memtest came out fine with 7 passes, and I uninstalled avast. The problem must be the drivers, right?

Hope I zipped it right..
To be editted with Proper sytem information-

x86 (32-bit) or x64 ?
I believe it is a x64, though I have a Program Files (x86)
- the original installed OS on the system?
It is the only OS, and original.

It was what came with the laptop when I purchased it.
- an OEM or full retail version?
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

It is an HP Pavillian dv4, I bought it January 2010

- What is the age of system (hardware)?
- What is the age of OS installation (have you re-installed the OS?)
I Have not re-installed the OS, though "Restored to Factory Settings" multiple times for temporary fixes. This is why I only have two crash dumps, where I could have twenty or more.

I replaced the RAM cards once, with the same size (2 2GB PNY cards)

Thank you for all help in advance.

panais · 10 Jul 2011

Quote: Originally Posted by Laptopshateme

Hope I zipped it right..
To be editted with Proper sytem information-

x86 (32-bit) or x64 ?
I believe it is a x64, though I have a Program Files (x86)
- the original installed OS on the system?
It is the only OS, and original.

It was what came with the laptop when I purchased it.
- an OEM or full retail version?
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

It is an HP Pavillian dv4, I bought it January 2010

- What is the age of system (hardware)?
- What is the age of OS installation (have you re-installed the OS?)
I Have not re-installed the OS, though "Restored to Factory Settings" multiple times for temporary fixes. This is why I only have two crash dumps, where I could have twenty or more.

I replaced the RAM cards once, with the same size (2 2GB PNY cards)

Thank you for all help in advance.

Hi Laptopshateme welcome to SF

Ur minidumps points to hardware error,faulty memory maybe?Or just a bad driver?
Well please for first step,
Uninstall Avast from ur system.
Download,install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
Update these drivers

Code:

iirsp.sys        fffff880`015b3000    fffff880`015c4000    0x00011000    0x439f418a    14/12/2005 12:47:54 πμ                        
nfrd960.sys        fffff880`0175e000    fffff880`0176e000    0x00010000    0x4485ef94    7/6/2006 12:11:48 πμ                        
adpu320.sys        fffff880`01000000    fffff880`0102f000    0x0002f000    0x45e4c6ff    28/2/2007 3:04:15 πμ                        
adpahci.sys        fffff880`0117c000    fffff880`011d2000    0x00056000    0x46377921    1/5/2007 8:30:09 μμ                        
arc.sys        fffff880`014f8000    fffff880`01511000    0x00019000    0x4656035b    25/5/2007 12:27:55 πμ                        
SiSRaid2.sys        fffff880`019a9000    fffff880`019b7000    0x0000e000    0x48da86c4    24/9/2008 9:28:20 μμ                        
sisraid4.sys        fffff880`019b7000    fffff880`019cf000    0x00018000    0x48e3f1f4    2/10/2008 12:56:04 πμ                        
adp94xx.sys        fffff880`01101000    fffff880`0117c000    0x0007b000    0x4939bf42    6/12/2008 2:54:42 πμ                        
lsi_fc.sys        fffff880`015c4000    fffff880`015e3000    0x0001f000    0x493ef531    10/12/2008 1:46:09 πμ

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
Guru3D - Driver Sweeper
-----------------------
Then ran a RAM - Test with Memtest86+
---------------------
Please always post back with any results.

Laptopshateme · 10 Jul 2011

Quote: Originally Posted by panais

Quote: Originally Posted by Laptopshateme

Hope I zipped it right..
To be editted with Proper sytem information-

x86 (32-bit) or x64 ?
I believe it is a x64, though I have a Program Files (x86)
- the original installed OS on the system?
It is the only OS, and original.

It was what came with the laptop when I purchased it.
- an OEM or full retail version?
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

It is an HP Pavillian dv4, I bought it January 2010

- What is the age of system (hardware)?
- What is the age of OS installation (have you re-installed the OS?)
I Have not re-installed the OS, though "Restored to Factory Settings" multiple times for temporary fixes. This is why I only have two crash dumps, where I could have twenty or more.

I replaced the RAM cards once, with the same size (2 2GB PNY cards)

Thank you for all help in advance.

Hi Laptopshateme welcome to SF

Ur minidumps points to hardware error,faulty memory maybe?Or just a bad driver?
Well please for first step,
Uninstall Avast from ur system.
Download,install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
Update these drivers

Code:

iirsp.sys        fffff880`015b3000    fffff880`015c4000    0x00011000    0x439f418a    14/12/2005 12:47:54 πμ                        
nfrd960.sys        fffff880`0175e000    fffff880`0176e000    0x00010000    0x4485ef94    7/6/2006 12:11:48 πμ                        
adpu320.sys        fffff880`01000000    fffff880`0102f000    0x0002f000    0x45e4c6ff    28/2/2007 3:04:15 πμ                        
adpahci.sys        fffff880`0117c000    fffff880`011d2000    0x00056000    0x46377921    1/5/2007 8:30:09 μμ                        
arc.sys        fffff880`014f8000    fffff880`01511000    0x00019000    0x4656035b    25/5/2007 12:27:55 πμ                        
SiSRaid2.sys        fffff880`019a9000    fffff880`019b7000    0x0000e000    0x48da86c4    24/9/2008 9:28:20 μμ                        
sisraid4.sys        fffff880`019b7000    fffff880`019cf000    0x00018000    0x48e3f1f4    2/10/2008 12:56:04 πμ                        
adp94xx.sys        fffff880`01101000    fffff880`0117c000    0x0007b000    0x4939bf42    6/12/2008 2:54:42 πμ                        
lsi_fc.sys        fffff880`015c4000    fffff880`015e3000    0x0001f000    0x493ef531    10/12/2008 1:46:09 πμ

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
Guru3D - Driver Sweeper
-----------------------
Then ran a RAM - Test with Memtest86+
---------------------
Please always post back with any results.

I'll get on that right away, if any issues come up, besides more BSOD, I'll ask.
While updating, should I upload the new minidumps that I get?

Edit: During uninstallation, I recieved a Blue Screen.
This is going to take a long long while.

panais · 10 Jul 2011

Quote: Originally Posted by Laptopshateme

Quote: Originally Posted by panais

Quote: Originally Posted by Laptopshateme

Hope I zipped it right..
To be editted with Proper sytem information-

x86 (32-bit) or x64 ?
I believe it is a x64, though I have a Program Files (x86)
- the original installed OS on the system?
It is the only OS, and original.

It was what came with the laptop when I purchased it.
- an OEM or full retail version?
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

It is an HP Pavillian dv4, I bought it January 2010

- What is the age of system (hardware)?
- What is the age of OS installation (have you re-installed the OS?)
I Have not re-installed the OS, though "Restored to Factory Settings" multiple times for temporary fixes. This is why I only have two crash dumps, where I could have twenty or more.

I replaced the RAM cards once, with the same size (2 2GB PNY cards)

Thank you for all help in advance.

Hi Laptopshateme welcome to SF

Ur minidumps points to hardware error,faulty memory maybe?Or just a bad driver?
Well please for first step,
Uninstall Avast from ur system.
Download,install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
Update these drivers

Code:

iirsp.sys        fffff880`015b3000    fffff880`015c4000    0x00011000    0x439f418a    14/12/2005 12:47:54 πμ                        
nfrd960.sys        fffff880`0175e000    fffff880`0176e000    0x00010000    0x4485ef94    7/6/2006 12:11:48 πμ                        
adpu320.sys        fffff880`01000000    fffff880`0102f000    0x0002f000    0x45e4c6ff    28/2/2007 3:04:15 πμ                        
adpahci.sys        fffff880`0117c000    fffff880`011d2000    0x00056000    0x46377921    1/5/2007 8:30:09 μμ                        
arc.sys        fffff880`014f8000    fffff880`01511000    0x00019000    0x4656035b    25/5/2007 12:27:55 πμ                        
SiSRaid2.sys        fffff880`019a9000    fffff880`019b7000    0x0000e000    0x48da86c4    24/9/2008 9:28:20 μμ                        
sisraid4.sys        fffff880`019b7000    fffff880`019cf000    0x00018000    0x48e3f1f4    2/10/2008 12:56:04 πμ                        
adp94xx.sys        fffff880`01101000    fffff880`0117c000    0x0007b000    0x4939bf42    6/12/2008 2:54:42 πμ                        
lsi_fc.sys        fffff880`015c4000    fffff880`015e3000    0x0001f000    0x493ef531    10/12/2008 1:46:09 πμ

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
Guru3D - Driver Sweeper
-----------------------
Then ran a RAM - Test with Memtest86+
---------------------
Please always post back with any results.

I'll get on that right away, if any issues come up, besides more BSOD, I'll ask.
While updating, should I upload the new minidumps that I get?

Yes,if in meantime occurs any new bsod.(lets hope not)

And please always post back with any results.

Laptopshateme · 10 Jul 2011

Could I possibly find the updates, put them on a USB Stick, and move them from my (slower, much older) desktop to my laptop?

panais · 10 Jul 2011

Quote: Originally Posted by Laptopshateme

Could I possibly find the updates, put them on a USB Stick, and move them from my (slower, much older) desktop to my laptop?

What exactly are you trying to do?

Laptopshateme · 10 Jul 2011

I managed to move the CrashDump file onto a USB stick so I can upload it from my desktop. Here it is. Looking for driver updates on laptop now.

Laptopshateme · 10 Jul 2011

I'm confused on how to update the drivers you mentioned. Could you give me a step by step process? Please and thank you.

Laptopshateme · 10 Jul 2011

Posting a 3rd crash dump.

panais · 10 Jul 2011

Quote: Originally Posted by Laptopshateme

I'm confused on how to update the drivers you mentioned. Could you give me a step by step process? Please and thank you.

Open the Driver Reference website press ctrl+f
For example copy and paste in the website search box the iirsp.sys,the results is that
http://downloadcenter.intel.com/Default.aspx so follow that link,search for the driver
Use for further steps the Drivers and Downloads website
Find the driver name,read,search,
Search in manufacturers website.
Search in Google.

Windows 7: Blue Screen (What else?)

Blue Screen (What else?) problems?