Crashing Explorer

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  1. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #11

    saad3000 said:
    Hello, problem solved by going thru tools -- folder options---untick - Launch folder windows in separate process... I had it ticked once... Now whenever I plug my iphone explorer will not crash.
    Good news!

    Thanks for posting back,you help us to help! :)
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  3. steppinwolf
    Posts : 2
    Windows 7 Pro x64
       New #12

    iDeviceEx.dll


    saad3000 said:
    Whenever I connect my iphone the explorer crashes...
    Faulting module name: iDeviceEx.dll_unloaded, version: 0.0.0.0, time stamp
    ...
    saad300, I'm curious to know if you have/had "iPhone to Computer Transfer" or other software from 3herosoft.com installed.

    On my system (Windows 7 Pro x64) "Launch folder windows in separate process" was already unchecked which may be why Windows Explorer wasn't crashing when I connected my iPhone.

    However, other apps including Chrome, FF, IE and iTunes were crashing frequently with "iDeviceEx.dll_unloaded" as the faulting module name. I traced this DLL to 3herosoft, uninstalled their software and things have been much more stable since. They make some decent apps, so I'll get in touch with them about fixing the DLL.
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