Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Dumping physical memory to disk


11 Jul 2011   #1

Windows 7 ultimate x64
 
 
Dumping physical memory to disk

Hi all,

I have had the following problem for a while now and it's quite annoying, could somebody help: ?

I have had a BSOD a radom times with the following message:

Dumping physical memory to disk

I have an XPS M1530
windows 7 ultimate full retail
the laptop is 3 years of age
I have reinstalled the OS 2 months ago

thanks a lot,
Bastien

My System SpecsSystem Spec
.

11 Jul 2011   #2

Windows 8.1 Pro x64
 
 

Your Logitech Setpoint software seems to be the cause, please update it
Support + Downloads

Update your Creative Video Camera Device Driver
http://support.creative.com/

I recommend removing WinOptimizer, Windows 7 does not need to be optimized or tuned in any way. Tampering the system with such utilities can render it inoperable
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff8800a012648
Arg3: fffff8800a011ea0
Arg4: fffff880014636f5

Debugging Details:
------------------


EXCEPTION_RECORD:  fffff8800a012648 -- (.exr 0xfffff8800a012648)
ExceptionAddress: fffff880014636f5 (Ntfs!NtfsPreRequestProcessingExtend+0x0000000000000025)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000004
Attempt to read from address 0000000000000004

CONTEXT:  fffff8800a011ea0 -- (.cxr 0xfffff8800a011ea0)
rax=fffffa800870a220 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880014636f5 rsp=fffff8800a012880 rbp=fffff8800a012a20
 r8=0000000000000000  r9=0000000000000000 r10=fffff880014af700
r11=fffffa800870a220 r12=fffffa8005801760 r13=fffffa8004726b60
r14=0000000000000000 r15=fffff8800a012a90
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
Ntfs!NtfsPreRequestProcessingExtend+0x25:
fffff880`014636f5 8b4104          mov     eax,dword ptr [rcx+4] ds:002b:00000000`00000004=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  SetPoint.exe

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000004

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003510100
 0000000000000004 

FOLLOWUP_IP: 
Ntfs!NtfsPreRequestProcessingExtend+25
fffff880`014636f5 8b4104          mov     eax,dword ptr [rcx+4]

FAULTING_IP: 
Ntfs!NtfsPreRequestProcessingExtend+25
fffff880`014636f5 8b4104          mov     eax,dword ptr [rcx+4]

BUGCHECK_STR:  0x24

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from fffff880014ed8e4 to fffff880014636f5

STACK_TEXT:  
fffff880`0a012880 fffff880`014ed8e4 : 00000000`00000000 00000000`00000000 fffff880`0a012a20 00000000`00000000 : Ntfs!NtfsPreRequestProcessingExtend+0x25
fffff880`0a012970 fffff880`01122bcf : fffffa80`05801ab8 fffffa80`05801760 fffffa80`0870a220 fffff880`0a012998 : Ntfs!NtfsFsdDirectoryControl+0x104
fffff880`0a0129e0 fffff880`011216df : fffffa80`04726b60 fffffa80`04088d10 fffffa80`04726b00 fffffa80`05801760 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
fffff880`0a012a70 fffff800`035c9acd : fffffa80`05801760 fffff880`0a012ca0 00000000`0012e728 fffff880`0a012bc8 : fltmgr!FltpDispatch+0xcf
fffff880`0a012ad0 fffff800`032dff93 : fffffa80`085de580 fffff880`0a012ca0 00000000`0012e728 fffff880`0a012bc8 : nt!NtQueryDirectoryFile+0x1ad
fffff880`0a012bb0 00000000`7701166a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0012e708 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7701166a


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  Ntfs!NtfsPreRequestProcessingExtend+25

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME:  Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce792f9

STACK_COMMAND:  .cxr 0xfffff8800a011ea0 ; kb

FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsPreRequestProcessingExtend+25

BUCKET_ID:  X64_0x24_Ntfs!NtfsPreRequestProcessingExtend+25

Followup: MachineOwner
---------
My System SpecsSystem Spec
11 Jul 2011   #3

Windows 7 ultimate x64
 
 

Thank you for your speedy reply.

My webcam is integrated in the laptop, how can i find out which driver I should download?

Bastien
My System SpecsSystem Spec
.


11 Jul 2011   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Agaurooh View Post
Thank you for your speedy reply.

My webcam is integrated in the laptop, how can i find out which driver I should download?

Bastien
Find out what model it is. You can also get the driver from the laptop's manufacturer website
My System SpecsSystem Spec
Reply

 Dumping physical memory to disk




Thread Tools



Similar help and support threads for2: Dumping physical memory to disk
Thread Forum
BSOD : Dumping physical memory to disk : 100 BSOD Help and Support
Dumping physical memory to disk BSOD Help and Support
dumping physical memory to disk BSOD Help and Support
Dumping physical memory to disk Performance & Maintenance
BSOD: dumping physical memory to disk BSOD Help and Support
BSOD: dumping physical memory to disk BSOD Help and Support
BSOD: dumping physical memory to disk BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:44 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33