BSOD soon after Windows 7 loads up


  1. cj1739
    Posts : 5
    Windows 7 64 bit
       New #1

    BSOD soon after Windows 7 loads up


    Hi. This is my first post and I'm a bit of a PC novice...
    My PC, an HP DM4 64bit purchased directly from HP, approx 6 months old, has just started giving me problems

    When I power up, Windows starts to load, I get to the Windows password screen, enter my password, and Windows continues (very slowly) until my desktop appears.

    But after just a couple of seconds the PC crashes, with a BSOD appearing very briefly.

    If I boot up in safe mode I don't have any crashes

    I've tried system restore, but it just hangs for hours.

    Windows was pre-installed on the PC, so I don't have the CDs. There is an HP Recovery partition though

    I tried to run perfmon /report, but got the error message:
    Error:
    An error occured while attempting to generate the report
    The system cannot find the path specified


    Any help please?

    Thanks
    Last edited by cj1739; 12 Jul 2011 at 11:52. Reason: Additional info as requested
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  3. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #2

    Boot in safemode with networking and follow these instructions :)
    https://www.sevenforums.com/crashes-d...tructions.html
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  4. cj1739
    Posts : 5
    Windows 7 64 bit
    Thread Starter
       New #3

    Zipped file posted as requested. Thanks for your help
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  6. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #4

    No probable causes
    Please enable Driver Verifier, wait for the computer to crash and upload new dumps
    Driver Verifier - Enable and Disable
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  7. cj1739
    Posts : 5
    Windows 7 64 bit
    Thread Starter
       New #5

    I'll give a go. I assume it needs to be run in Safe Mode?
    Thanks vey much.
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  8. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #6

    cj1739 said:
    I'll give a go. I assume it needs to be run in Safe Mode?
    Thanks vey much.
    Yes run it in safemode :)
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  10. cj1739
    Posts : 5
    Windows 7 64 bit
    Thread Starter
       New #7

    Hi
    OK, did as asked
    Now the laptop boots up (though it takes about 5 or 6 minutes to get to the desktop), but instead of getting the BSOD the desktop freezes after a minute or so, the cursor dissappears and the laptop doesn't respond to the keyboard!
    So I don't know what's going on now
    any ideas please?
    Thanks
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  11. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #8

    cj1739 said:
    Hi
    OK, did as asked
    Now the laptop boots up (though it takes about 5 or 6 minutes to get to the desktop), but instead of getting the BSOD the desktop freezes after a minute or so, the cursor dissappears and the laptop doesn't respond to the keyboard!
    So I don't know what's going on now
    any ideas please?
    Thanks
    In safe mode with networking run a scan of Malwarebytes, be sure to update the database first. Also run SFC /SCANNOW Command - System File Checker

    This will fix any corrupt system file(s)
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