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Windows 7: BSOD - please help!!


12 Jul 2011   #1

Windows 7 Home Premium 64bit
 
 
BSOD - please help!!

Hello, i have a few bsod in last two days.....i don't know what they told, because i have been away from computer when they happend....thank you for any response....documents attached

My System SpecsSystem Spec
.

12 Jul 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jezpe View Post
Hello, i have a few bsod in last two days.....i don't know what they told, because i have been away from computer when they happend....thank you for any response....documents attached

These 35 crashes date from April, 2011 till present. The majority of them point to a memory exception (especially the more recent ones) caused by a driver.

Please run these two tests.




Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.



Driver verifier

Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
12 Jul 2011   #3

Windows 7 Home Premium 64bit
 
 

ok....i have looked out of it.....thank you for your response. I have had run Driver Verifier a few months ago and i had the same drivers and it didn't shown anything. The Memtest is good but this is a notebook and i can't try tu put out any ram, so better will be if i will give it for reclamation and they will replace it or give my money back. It would be the best or not?
My System SpecsSystem Spec
.


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 BSOD - please help!!




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