Radeon HD 5750 BSOD plz help


  1. Posts : 24
    Windows 7 Ultimate X64
       #1

    Radeon HD 5750 BSOD plz help


    Hey guys, i have been having problem with BSOD and wanted to see if anyone can help me. Previously i had Nvidea Gforse 9800 GTX+ and due to manufacturer problem it kept loosing signal, so as suggested i send it to manufacturer and then send me back Radeon HD 5750... this card has been nothing but nightmare... My computer crashes (BSOD) at least 7-8 times a day (never did with nvidea) and i don't have to be gaming for it to crash (doing anything such as browsing the internet, typing in word can cause it to crash).

    I was wondering if anyone got a suggestion for me how to resolve this problem.

    I already did:

    1. Update all drivers through windows
    2. Updated drivers +catalist center from manufacturer (video card)
    3. Update all drivers through motherboard manufacturer tool (LifeUpdate 5)
    4. Reinstall OS (formatted the disk) (and did step 1 and 3 again) (2 days ago)

    So far nothing helped, and i know my health report will say that one of the drivers isn't installed (compressor), not sure where to get that driver from, originally was told to get it from motherboard manufacturer website (step 3) didn't give me anything other then updated bios.


    Also i am not overclocking anything and this has been happening since day one when i got it and like i mentioned previously it never happened with NVidea Geforce 9800 GTX+ before
    Last edited by Zet1988; 12 Jul 2011 at 13:40.
      My Computer


  2. Posts : 1,808
    Windows 7 64b Ultimate
       #2

    I'll have a look but first thing to check... imho the most common problem in this kind of situation is that you haven't been able to really delete all old nvidia stuff... which is why experts here advise tp use Driversweeper in Safe mode to fully de-install nvidia... and only then get new drivers for your new card from the manufacturer...
      My Computer


  3. Posts : 24
    Windows 7 Ultimate X64
    Thread Starter
       #3

    ya i had that problem before that's why i reformatted/reinstalled windows, and do u have a working link to the Driversweeper by any chance.. website says its been discontinued so there are no download links there
      My Computer


  4. Posts : 1,808
    Windows 7 64b Ultimate
       #4

    Your latest dump has a problem with you ATI drivers. Please renew from here:
    AMD Support Search

    HTML Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80085204e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88002ccea1c, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+7a1c
    fffff880`02ccea1c 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`021369c8 fffff880`0454c000 : 00000000`00000116 fffffa80`085204e0 fffff880`02ccea1c 00000000`00000000 : nt!KeBugCheckEx
    fffff880`021369d0 fffff880`0454bd0a : fffff880`02ccea1c fffffa80`085204e0 fffffa80`05df7950 fffffa80`06057410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`02136a10 fffff880`0440ff07 : fffffa80`085204e0 00000000`00000000 fffffa80`05df7950 fffffa80`06057410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`02136a40 fffff880`04439b75 : 00000000`ffffffff 00000000`0004695e 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`02136b20 fffff880`044382bb : 00000000`00000102 00000000`00000001 00000000`0004695e 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`02136b50 fffff880`0440b2c6 : ffffffff`ff676980 fffffa80`06057410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
    fffff880`02136bf0 fffff880`04437e7a : 00000000`00000000 fffffa80`06163d50 00000000`00000080 fffffa80`06057410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`02136d00 fffff800`02d2b32e : 00000000`fffffc32 fffffa80`06083b60 fffffa80`039ed040 fffffa80`06083b60 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`02136d40 fffff800`02a80666 : fffff880`02f63180 fffffa80`06083b60 fffff880`02f6dfc0 fffff880`0121d384 : nt!PspSystemThreadStartup+0x5a
    fffff880`02136d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+7a1c
    fffff880`02ccea1c 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+7a1c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ddc68a6
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 1,808
    Windows 7 64b Ultimate
       #5

    Zet1988 said:
    ya i had that problem before that's why i reformatted/reinstalled windows, and do u have a working link to the Driversweeper by any chance.. website says its been discontinued so there are no download links there
    Phyxion.net - Driver Sweeper

    Again... the download/install of latest ATI only helps if your system is really rid of nvidia stuff...
      My Computer


  6. Posts : 24
    Windows 7 Ultimate X64
    Thread Starter
       #6

    that's where i downloaded them from in a first place, but let me try again. By the way i have two options for download im picking the first one... should i be picking the second?

    1. ATI Catalyst™ Display Driver for Windows Vista/Windows 7 64-bit
    2.ATI Catalyst™ Display Driver for Windows Vista/Windows 7 64-bit - Motherboard/IGP Drivers
      My Computer


  7. Posts : 1,808
    Windows 7 64b Ultimate
       #7

    Zet1988 said:
    that's where i downloaded them from in a first place, but let me try again. By the way i have two options for download im picking the first one... should i be picking the second?

    1. ATI Catalyst™ Display Driver for Windows Vista/Windows 7 64-bit
    2.ATI Catalyst™ Display Driver for Windows Vista/Windows 7 64-bit - Motherboard/IGP Drivers
    the first. I understand, it was expected, that you probably already had those... but if this driver has a problem... it's either HW or undeleted nvidia stuff. I hope the latter :)
      My Computer


  8. Posts : 24
    Windows 7 Ultimate X64
    Thread Starter
       #8

    Deleted all nvidea drivers (although i do have a nvidea video card in the Motherboard i think) installed the drivers, lets see if this works *prays*
      My Computer


  9. Posts : 1,808
    Windows 7 64b Ultimate
       #9

    Zet1988 said:
    Deleted all nvidea drivers (although i do have a nvidea video card in the Motherboard i think) installed the drivers, lets see if this works *prays*
    Hope so too!
      My Computer


 

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