New
#1
Windows 7 Brand New Laptop BSOD Help![Dump Included]
no longer needed. Andrew Downsend Doxed.
Last edited by Charleswes; 21 Jan 2013 at 01:37.
Windows 7 Brand New Laptop BSOD Help![Dump Included]
-
-
New #2
No help from anyone? I thought this forum was active.
-
New #3
Can someone please help. Even a response will be good.
-
New #4
you can find error info here BSOD Index
and this might be an interesting read
Windows 7: top solutions - Help & How-to - Microsoft Windows - I am hoping to get a reply as well!
cheers
Bill
-
New #5
We are active... Very much so... There are just many out there asking for help. I alone have >30 threads ongoing in which I try to help. Others here, better than I, much more... I'm on an iPAD now so cannot analyse but promise to get to you in the morning (my morning...:) )
-
New #6
Thanks well if anyone else wants to take a look or else i may just exchange this laptop because it is only 4 days old.
-
New #7
Hello Charles, welcome to SF... as promised, I had a look...
If this is a 4 day old machine that you bought from a shop that also did the W7 install for you.... go back and have it fixed. I doubt it is hardware... the W7 install, specially the updates needed are wholly messed up + you seem to have a licensing problem. Not sure of that though as I'm missing some info, including a dump.
You don't have minidump creation on... we need those to really see what is happening + I see you've installed windbg and tools yourself... so you'll need it to for that to be usefull..
Dump Files - Configure Windows to Create on BSOD
Drivers seem uptodate as can be expected with such a new system.
If you only bought hardware and did the W7 install yourself... well something went very wrong there.... In that case I'd try a new, clean install:
Clean Install Windows 7
-
New #8
In this situation I'd be hot-footing it back to the reseller for a refund or exchange as it's obviously been sold as not fit for purpose - money back or new computer - that should be the bottom line.
As for the perceived response times Charles, don't forget this forum reaches all parts of the world so you have to consider several factors: time differences, number of people logged in, whether they work or are retired (like me) and indeed if they have the knowledge to answer a query.
Wrong information is worse than no information.
-
New #9
Well I did not buy from a shop or reseller. Brand new from walmart fresh out of box never opened.
Any other suggestions to fix this problem?
-
Quote
Related Discussions