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Windows 7: BSOD on ASUS laptop

13 Jul 2011   #1

Windows 7 Home Premium 64bit
 
 
BSOD on ASUS laptop

Hi
I hope you can help me with this BSOD, I can't quite pin it down to the opening of any programs on my laptop it always comes quite unexpectedly.

Kind Regards
Ole

My System SpecsSystem Spec
.

13 Jul 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by olelundan View Post
Hi
I hope you can help me with this BSOD, I can't quite pin it down to the opening of any programs on my laptop it always comes quite unexpectedly.

Kind Regards
Ole
Ole, HI and Welcome to Seven Forums

The crashes are related to your Hard Disk (either controller, or HD itself) and some really old drivers. Please run the following:


1-A system file check
Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.



2-A hard drive chkdsk


A- CHKDSK /R /F:

Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

Do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.

It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

See "CHKDSK LogFile" below in order to check the results of the test.


B- Elevated Command Prompt:


Go to Start and type in "cmd.exe" (without the quotes)

At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"


C-CHKDSK LogFile:


Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter

Expand the Windows logs heading, then select the Application log file entry.

Double click on the Source column header.

Scroll down the list until you find the Chkdsk entry (wininit for Windows 7) (winlogon for XP).

Copy/paste the results into your next post.




3-Update the following Old drivers

Code:
ASMMAP64.sys    2/4/2007 3:52:56 PM        fffff880`0247e000    fffff880`02485000    0x00007000    0x45c63998                        
adfs.SYS    6/26/2008 4:52:37 PM        fffff880`039e1000    fffff880`039f9000    0x00018000    0x48640195                        
sncduvc.SYS    12/29/2008 5:14:26 AM        fffff880`023e0000    fffff880`023e8a80    0x00008a80    0x495894f2                        
AsDsm.sys    2/13/2009 2:14:26 AM        fffff880`011d6000    fffff880`011e3000    0x0000d000    0x49950fc2                        
btwl2cap.sys    4/3/2009 8:28:45 PM        fffff880`0251c000    fffff880`02528000    0x0000c000    0x49d6a9bd                        
spldr.sys    5/11/2009 12:56:27 PM        fffff880`0168b000    fffff880`01693000    0x00008000    0x4a0858bb                        
ATK64AMD.sys    5/12/2009 9:04:54 PM        fffff880`0573b000    fffff880`05743000    0x00008000    0x4a0a1cb6                        
amdxata.sys    5/19/2009 1:56:59 PM        fffff880`011b7000    fffff880`011c2000    0x0000b000    0x4a12f2eb                        
btwavdt.sys    6/25/2009 1:50:13 AM        fffff880`0200f000    fffff880`0208a000    0x0007b000    0x4a431015                        
btwrchid.sys    6/25/2009 1:51:37 AM        fffff880`02528000    fffff880`0252b880    0x00003880    0x4a431069                        
btwaudio.sys    7/1/2009 9:54:56 AM        fffff880`02496000    fffff880`0251c000    0x00086000    0x4a4b6ab0                        
ETD.sys    7/8/2009 11:11:40 PM        fffff880`056f6000    fffff880`0571e000    0x00028000    0x4a555fec
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
Reply

 BSOD on ASUS laptop




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